Privacy Policy

This Privacy Policy sets out our commitment to protecting the privacy of your Personal Information that we collect through this website (“Site”) or directly from you. This Privacy Policy governs our data collection and usage practices and describes your choices regarding the use, access, and correction of your Personal Information.

FirstHR (“Platform”) is a unified technology platform that provides our customers (“Customer”) with a complete hiring solution, Core HR, Document Administration, and other solutions. FirstHR provides a paperless and automated system required to onboard and continuously manage employees.

This Privacy Policy (“Policy”) describes how Helmeton inc., (“Helmeton” “we,” “us,” or “our”), transmits, uses, shares, and protects the business, financial, and Personal Information. This Policy applies to all information provided, transmitted, or submitted to Helmeton in connection with the services provided to or on behalf of our Customers (“Services”), including on this Site.

This privacy policy is intended to be as clear as possible so that our customers can understand what information we do and don’t collect. If you have feedback on this policy, contact us at [email protected].

You providing us with Personal Information through your use of the Site indicates that you have had sufficient opportunity to access this Privacy Policy and that you have read and accepted it. By using the Site you acknowledge and agree that the Site provides a platform for you to post content, including videos, photos, documents, files, comments, and other materials (“Posted Content”) which is shared with other users in certain circumstances for the purposes of the Services. In these circumstances, other users may see any of your Posted Content, consistent with the terms and conditions of this Privacy Policy and our Website Terms of Use.

If you do not wish to provide Personal Information to us, then you do not have to do so, however, it may affect your use of this Site or any products and services offered on it.

This Privacy Policy applies to any person who accesses the Site, including visitors, Jobseekers, Employers, and Authors.

What Personal Information do we collect?

The types of Personal Information we may collect, and hold will vary depending on your dealings with us through your use of our Services.

We may collect, use, or disclose Sensitive Information with your consent when providing our Services to you. We may also process your ‘Sensitive Information’ held in the documents uploaded to our platforms or apps by or on behalf of you.

By providing Personal Information including Sensitive Information to us or consenting to a third party providing such information to us, you consent to our collection and use of that information as set out in this Privacy Policy.

Personal Information we collect when you use our Platform.

We may collect Personal Information from you as a customer or end-user of our Platform. Personal Information we collect when you use this Platform may include, but is not limited to, the following:

  1. individual information including name, date of birth, age, gender, sex, marital status, and profile photo;
  2. business information including company or business name, and other information regarding your business and/or employees that can be used to identify an individual;
  3. contact information including residential and/or postal address, email address, telephone number, and social media handles;
  4. current and past employment-related information including occupation or job title, information relating to your current employer, information relating to your former employer and role, key dates relating to your current role and/or past roles, superannuation information, salary and/or pension details including documents such as payslips and payment summaries, timesheets, performance reviews and workplace engagement information, citizenship and visa status for work eligibility purposes, emergency contact information, and tax information;
  5. job application-related information including CV, cover letter, profile photo, work preferences, salary expectations, education history, work history, qualifications, languages and references;
  6. recruitment-related information including job vacancy details, profile photo, company details relevant to the job posting such as work location and contact emails, and the name and contact details of any personnel involved in the recruitment process;
  7. billing information including payment details such as banking, or debit/credit card details.

Personal Information we collect from your other interactions with us

We collect Personal Information when you interact with us, such as when you use our Site, communicate with us via email, telephone, social media, or chatbots, make inquiries regarding demos, or when we collect feedback from you on the services we provide. The Personal Information we may collect in these circumstances includes individual or business name, address, email, phone number, company/employer, job function, team size, the date, time, and reason for contacting us, survey and research responses, social media information, and call recordings.

Personal Information we collect from you automatically

We automatically collect usage information when you browse our Site or use our Platform to improve our Services and enhance your user experience. This information includes digital interactions data, i.e., how you use our digital properties (including our Site, third-party websites, social media sites, apps, and electronic communications), metadata (collected on an anonymous basis), consumer analytic data (collected on an anonymous basis but which can be attributed to you based on other information we have about you), log file information, information about the type of device and operating system used by you, location information, computer IP addresses, and marketing and cookie preferences, including any consent you have given us.

Personal Information we collect from you about third parties

From time to time, you may provide us, and we may collect from you, Personal Information of or about a third party (for example, the information you put into our platforms and apps as an employer on behalf of your employees). When you provide the Personal Information of a third party, it is your responsibility to ensure that the necessary consent has been acquired or another lawful basis is relied on, that those individuals are aware of this Privacy Policy, and that they understand it and agree to accept it.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any Personal Information:

  • To present our Platform and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • To fulfill any other purpose for which you provide it.
  • To provide you with notices about your account or subscription, including expiration and renewal notices.
  • Improve, upgrade, or enhance our Services.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you or the entity providing your employment, job application portal, or training services and us, including for billing and collection.
  • To notify you about changes to our Platform or any products or services we offer or provide through it.
  • Market our Services to Customers and consumers or for auditing our interactions.
  • Detect fraud or theft or for other security purposes.
  • Comply with legal, reporting, and regulatory requirements.
  • Verify consumer identity as well as eligibility to receive Services, information, and products.
  • To allow you to participate in interactive features on our Platform.
  • To create benchmark reports from de-identified, anonymized usage data.
  • In any other way, we may describe when you provide the information.
  • For any other purpose with your consent.

We may also use your information to contact you about our goods and services that may be of interest to you. If you do not want us to use your information in this way, please use the unsubscribe option included in the email.

Who sees this information?

FirstHR employees are required to sign confidentiality agreements and do not receive general access to Personal Information beyond that required to perform their duties. If FirstHR employees request and receive permission to view non-anonymized Personal Information, they will be visible in the Customer’s list of users in the user interface.

The exceptions are certain Engineers and Security personnel who may have production access, Data Scientists and Analysts who may do aggregate analysis on data, and similar roles that require access to perform their duties. Such access is limited and strictly controlled.

Data Retention and Security

The information you provide through the Site may be stored in the United States of America, or in any other country where Helmeton inc. stores information. By registering with the Site, you consent to the transfer of information to the United States of America or any other country where Helmeton inc. stores information. Please be aware that these locations may have different data protection laws than your own jurisdiction.

We are committed to ensuring that the information you provide is secure, and as such, we use commercially reasonable endeavors to keep Personal Information collected through the Site secure. Such endeavors include requesting your username and password to verify your identity before you are granted access to your account. However, we cannot guarantee the security of the Personal Information that you choose to provide to the Site, or that your Personal Information on the Site will not be accessed, disclosed, altered, or destroyed. Maintaining the secrecy of your login information is your responsibility, please help us by not disclosing this information to third parties and by ensuring you are comfortable with the Privacy Settings on your account.

Your personal information rights

Should you wish to have your Personal Information corrected, updated, amended, or removed, you can simply request this by contacting us at [email protected]. You may deactivate our Services by contacting us via email if you no longer wish to use them. You may withdraw your consent to our processing of your Personal Information at any time by contacting us via the contact information listed on the website, but this may result in us being unable to provide you with the Service. We will respond to your requests for changes to Personal Information or Services changes as promptly as possible but no later than 30 days after receiving your call or request.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ Personal Information, then we will use commercially reasonable efforts to notify you by email to the primary email address specified in your account and/or through a notice on the Platform home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Platform and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, or to register a complaint or concern, please contact us at: [email protected]

Helmeton inc., 100 W Broadway, Suite 300, Long Beach, CA 90802.