Last Updated: December 22, 2025 | Effective Date: December 22, 2025
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and Helmeton Inc. ("Company," "we," "us," or "our"), operating under the brand name FirstHR. These Terms govern your access to and use of our human resources management platform and related services (collectively, the "Service"). By accessing or using the Service, creating an account, or clicking "I agree," you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.
"Account" means your registered account to access and use the Service.
"Customer" means the business entity or individual who creates an Account and subscribes to the Service.
"Customer Data" means all data, information, and content uploaded, submitted, or entered into the Service by Customer or End Users.
"End User" means employees, contractors, or other individuals whose information is processed through the Service by Customer.
"Subscription" means the paid plan selected by Customer to access the Service.
"Subscription Period" means the duration of the Subscription (monthly or annual).
To use the Service, you must: (a) be at least 18 years of age; (b) have the legal authority to enter into these Terms on behalf of yourself or the business entity you represent; (c) provide accurate, complete, and current registration information; and (d) not be prohibited from using the Service under applicable law.
You are responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account. You must immediately notify us at support@firsthr.app of any unauthorized use of your Account or any other security breach. We are not liable for any loss or damage arising from your failure to protect your Account credentials.
We offer a free trial period of seven (7) days ("Trial Period") for new Customers. During the Trial Period, you may access limited features of the Service, including up to 3 employees, 100 credits, and 200 MB of storage. The Trial Period begins upon Account creation and expires automatically after seven (7) days.
THE TRIAL IS PROVIDED "AS IS" WITHOUT ANY WARRANTIES. WE RESERVE THE RIGHT TO MODIFY, SUSPEND, OR TERMINATE THE TRIAL OFFERING AT ANY TIME WITHOUT NOTICE. Upon expiration of the Trial Period, you must purchase a Subscription to continue using the Service. If you do not purchase a Subscription, your access to the Service will be suspended, and your data may be deleted after thirty (30) days.
We offer the following Subscription plans:
Team Plan: $98 per month (or $980 per year), includes up to 10 employees, 1,000 credits, and 50 GB storage.
Business Plan: $198 per month (or $1,980 per year), includes up to 50 employees, 3,000 credits, and 300 GB storage.
All fees are quoted in U.S. Dollars and are exclusive of any applicable taxes, which you are responsible for paying. We reserve the right to change our pricing at any time upon thirty (30) days' notice. Price changes will take effect at the start of your next Subscription Period.
Payment Processing: All payments are processed securely through Stripe. By providing payment information, you authorize us to charge the applicable fees to your designated payment method.
Auto-Renewal: SUBSCRIPTIONS AUTOMATICALLY RENEW AT THE END OF EACH SUBSCRIPTION PERIOD (MONTHLY OR ANNUALLY) UNLESS CANCELLED BEFORE THE RENEWAL DATE. By subscribing, you authorize us to charge your payment method on a recurring basis without requiring your prior approval for each recurring charge.
Failed Payments: If payment fails, we may retry the charge, suspend your access to the Service, or terminate your Account. You remain responsible for all unpaid fees.
Taxes: You are responsible for all applicable taxes. If we are required to collect taxes, they will be added to your invoice.
Cancellation: You may cancel your Subscription at any time through your Account dashboard or by contacting support@firsthr.app. Upon cancellation, your Subscription will remain active until the end of your current paid Subscription Period, after which it will not renew.
NO REFUNDS: ALL FEES ARE NON-REFUNDABLE. WE DO NOT PROVIDE REFUNDS OR CREDITS FOR ANY PARTIAL SUBSCRIPTION PERIODS, UNUSED FEATURES, UNUSED CREDITS, UNUSED STORAGE, DOWNGRADE TO A LOWER PLAN, OR FOR ANY REASON WHATSOEVER. BY SUBSCRIBING, YOU ACKNOWLEDGE AND AGREE TO THIS NO-REFUND POLICY.
Downgrade: If you downgrade to a lower plan, the new pricing will take effect at the start of your next Subscription Period. No refunds or credits will be issued for the difference.
License: Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service solely for your internal business purposes during your Subscription Period.
Restrictions: You shall not: (a) license, sell, resell, rent, lease, transfer, assign, or distribute the Service to any third party; (b) modify, adapt, translate, reverse engineer, decompile, disassemble, or create derivative works based on the Service; (c) access the Service to build a competitive product or service; (d) copy any features, functions, or graphics of the Service; (e) use the Service in violation of applicable law; (f) remove any proprietary notices from the Service; (g) use automated means (bots, scrapers, etc.) to access the Service; or (h) interfere with or disrupt the integrity or performance of the Service.
Our IP: The Service, including all software, code, algorithms, designs, graphics, logos, trademarks, and documentation, is owned exclusively by Helmeton Inc. and is protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any ownership rights in the Service.
Customer Data: You retain all ownership rights in your Customer Data. By using the Service, you grant us a limited, non-exclusive, worldwide, royalty-free license to use, process, store, and display Customer Data solely to provide and improve the Service.
Feedback: If you provide any feedback, suggestions, or ideas regarding the Service ("Feedback"), you hereby assign to us all rights in such Feedback and agree that we may use it without restriction or compensation to you.
Aggregated Data: We may collect, analyze, and use anonymized and aggregated data derived from your use of the Service for any lawful purpose, including improving the Service, benchmarking, and analytics.
You agree not to use the Service to: (a) upload, transmit, or store any content that is unlawful, harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable; (b) violate any applicable law, regulation, or third-party rights; (c) upload viruses, malware, or other malicious code; (d) attempt to gain unauthorized access to the Service or other systems; (e) interfere with the security or integrity of the Service; (f) engage in any activity that disrupts or burdens the Service infrastructure; (g) use the Service for any fraudulent or deceptive purpose; (h) collect or harvest data about other users; or (i) upload data you do not have the right to process.
Violation of this Acceptable Use Policy may result in immediate suspension or termination of your Account without notice or refund.
You are solely responsible for: (a) ensuring you have the legal authority and appropriate consents to collect and process End User data through the Service; (b) the accuracy, quality, integrity, and legality of all Customer Data; (c) providing appropriate and legally compliant privacy notices to End Users; (d) responding to End User rights requests; (e) complying with all applicable employment, labor, tax, and privacy laws; (f) maintaining the security and confidentiality of your Account credentials; (g) all activities that occur under your Account; (h) ensuring the Service is suitable for your intended use; and (i) backing up your Customer Data.
Our collection and use of personal information is governed by our Privacy Policy, available at https://firsthr.app/privacy-policy, which is incorporated into these Terms by reference. By using the Service, you agree to our Privacy Policy.
You acknowledge that we act as a Data Processor on your behalf for End User data, and you are the Data Controller. You are responsible for ensuring your use of the Service complies with applicable privacy laws.
THE SERVICE RELIES ON THIRD-PARTY INFRASTRUCTURE AND SERVICES INCLUDING, BUT NOT LIMITED TO, GOOGLE FIREBASE, GOOGLE ANALYTICS, STRIPE, VERCEL, AND RESEND. WE DO NOT CONTROL AND ARE NOT RESPONSIBLE FOR THE AVAILABILITY, RELIABILITY, SECURITY, OR PERFORMANCE OF THESE THIRD-PARTY SERVICES. YOUR USE OF THE SERVICE IS SUBJECT TO THE TERMS AND POLICIES OF THESE THIRD PARTIES. WE EXPRESSLY DISCLAIM ANY LIABILITY FOR ACTS, OMISSIONS, OUTAGES, DATA LOSSES, OR SECURITY BREACHES CAUSED BY THIRD-PARTY PROVIDERS.
WE DO NOT GUARANTEE ANY SPECIFIC LEVEL OF UPTIME, AVAILABILITY, OR PERFORMANCE. THE SERVICE IS PROVIDED ON AN "AS AVAILABLE" BASIS. WE MAY EXPERIENCE DOWNTIME FOR MAINTENANCE, UPDATES, OR CIRCUMSTANCES BEYOND OUR CONTROL. WE DO NOT OFFER SERVICE LEVEL AGREEMENTS (SLAs), UPTIME GUARANTEES, OR CREDITS FOR DOWNTIME. YOU ACKNOWLEDGE THAT INTERRUPTIONS MAY OCCUR AND AGREE NOT TO HOLD US LIABLE FOR ANY RESULTING DAMAGES OR LOSSES.
We reserve the right to modify, update, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice, for any reason. We may add, remove, or change features, functionality, or limits. We will make reasonable efforts to notify you of material changes. We shall not be liable for any modification, suspension, or discontinuation of the Service.
By You: You may terminate your Account at any time by cancelling your Subscription and contacting support@firsthr.app. Termination does not entitle you to any refund.
By Us: We may suspend or terminate your Account immediately, without prior notice or liability, for any reason, including but not limited to: (a) breach of these Terms; (b) violation of the Acceptable Use Policy; (c) non-payment of fees; (d) suspected fraudulent, abusive, or illegal activity; (e) upon request of law enforcement; or (f) extended periods of inactivity. We may also terminate for convenience upon thirty (30) days' written notice.
Effect of Termination: Upon termination: (a) your license to use the Service terminates immediately; (b) you must cease all use of the Service; (c) you remain liable for all fees incurred prior to termination; (d) we may delete your Customer Data within thirty (30) days; and (e) provisions that by their nature should survive (including Limitation of Liability, Indemnification, and Arbitration) shall survive.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, SECURITY, AND TITLE.
WE DO NOT WARRANT THAT: (A) THE SERVICE WILL MEET YOUR REQUIREMENTS; (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE RESULTS OBTAINED FROM THE SERVICE WILL BE ACCURATE OR RELIABLE; (D) ANY ERRORS WILL BE CORRECTED; OR (E) THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
YOU USE THE SERVICE AT YOUR OWN RISK AND DISCRETION. YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR SYSTEMS OR LOSS OF DATA.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HELMETON INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE FOR: (A) ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; (B) ANY LOSS OF PROFITS, REVENUE, BUSINESS, SAVINGS, GOODWILL, OR DATA; (C) ANY UNAUTHORIZED ACCESS TO, ALTERATION OF, OR LOSS OF YOUR DATA; (D) ANY DAMAGES ARISING FROM THIRD-PARTY SERVICES OR SUBPROCESSORS; (E) ANY INTERRUPTION OR CESSATION OF THE SERVICE; (F) ANY VIRUSES OR MALICIOUS CODE TRANSMITTED THROUGH THE SERVICE; OR (G) ANY MATTER BEYOND OUR REASONABLE CONTROL, REGARDLESS OF THE THEORY OF LIABILITY AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE, WHETHER ARISING FROM CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, SHALL NOT EXCEED FIFTY THOUSAND DOLLARS ($50,000.00) IN THE AGGREGATE FOR ALL CLAIMS BY ALL PARTIES COMBINED. THIS AGGREGATE CAP APPLIES REGARDLESS OF THE NUMBER OF CLAIMS, CLAIMANTS, TRANSACTIONS, OR SUBSCRIPTION PERIODS, AND SHALL BE THE MAXIMUM TOTAL AMOUNT RECOVERABLE FROM US UNDER ANY CIRCUMSTANCES.
YOU ACKNOWLEDGE THAT THIS LIMITATION OF LIABILITY IS AN ESSENTIAL ELEMENT OF THESE TERMS, REFLECTS A REASONABLE ALLOCATION OF RISK, AND THAT WE WOULD NOT PROVIDE THE SERVICE WITHOUT THESE LIMITATIONS. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN SUCH CASES, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
You agree to indemnify, defend, and hold harmless Helmeton Inc. and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, demands, actions, damages, losses, liabilities, judgments, settlements, costs, and expenses (including reasonable attorneys' fees and legal costs) arising from or related to: (a) your use or misuse of the Service; (b) your violation of these Terms or any applicable law; (c) your violation of any third-party rights, including End User privacy rights, intellectual property rights, or employment law obligations; (d) any Customer Data you upload, transmit, or process; (e) your failure to obtain necessary consents or provide required notices; (f) any dispute between you and your End Users or employees; (g) your negligence or willful misconduct; or (h) any claim that your use of the Service caused damage to a third party.
We reserve the right to assume exclusive control of any matter subject to indemnification by you, at your expense. You agree to cooperate with our defense of such claims. This indemnification obligation shall survive termination of your Account and these Terms.
Informal Resolution: Before initiating any formal dispute proceedings, you agree to first contact us at support@firsthr.app and attempt to resolve any dispute informally for at least thirty (30) days.
Binding Arbitration: If informal resolution is unsuccessful, any dispute, controversy, or claim arising out of or relating to these Terms, the Service, or the breach, termination, or validity thereof, shall be finally resolved by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator in Wilmington, Delaware (or another location mutually agreed upon). The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction. The arbitrator shall have no authority to award damages excluded under these Terms.
CLASS ACTION WAIVER: YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU EXPRESSLY WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION AGAINST US. YOU MAY NOT BRING CLAIMS AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. If this class action waiver is found to be unenforceable, then the entirety of this arbitration provision shall be null and void.
JURY TRIAL WAIVER: TO THE EXTENT PERMITTED BY LAW, YOU WAIVE ANY RIGHT TO A JURY TRIAL IN ANY LEGAL PROCEEDING ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE.
Exceptions: Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement or misappropriation of intellectual property rights.
These Terms and any disputes arising hereunder shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of laws principles. To the extent that arbitration is inapplicable or unenforceable, you consent to the exclusive jurisdiction and venue of the state and federal courts located in New Castle County, Delaware, and waive any objections based on inconvenient forum or lack of personal jurisdiction.
We reserve the right to modify these Terms at any time in our sole discretion. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. We may also provide notice via email. Changes become effective immediately upon posting unless otherwise stated. YOUR CONTINUED USE OF THE SERVICE AFTER ANY CHANGES CONSTITUTES YOUR BINDING ACCEPTANCE OF THE UPDATED TERMS. If you do not agree to any changes, your sole remedy is to cancel your Subscription and discontinue use of the Service before the changes take effect.
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, shall be severed from these Terms. The invalidity of any provision shall not affect the validity or enforceability of any other provision, and all remaining provisions shall continue in full force and effect.
These Terms, together with our Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Helmeton Inc. regarding the subject matter hereof and supersede all prior or contemporaneous negotiations, discussions, agreements, representations, or warranties, whether oral or written.
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. No waiver shall be effective unless in writing and signed by an authorized representative of Helmeton Inc.
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. Any attempted assignment without consent shall be null and void. We may assign these Terms freely, including in connection with a merger, acquisition, or sale of assets, without your consent or notice.
We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, riots, pandemics, government actions, power failures, internet outages, third-party service provider failures, or any other event that could not have been reasonably foreseen or prevented.
If you have any questions about these Terms, please contact us at:
Helmeton Inc. (d/b/a FirstHR)
Email: support@firsthr.app