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OnPay Alternatives: 10 Platforms Compared

OnPay alternatives compared for small employers: rates read off vendor pricing pages, the real bill at 10, 25, and 50 employees, and who each one suits.

Nick Anisimov

Nick Anisimov

FirstHR Founder

Payroll
17 min

OnPay Alternatives for Small Employers

Ten payroll platforms compared on rates read off the vendor pricing pages, what the bill looks like at 10, 25, and 50 employees, and the situation each one actually suits

Almost nobody leaves OnPay because it broke. In the years I have watched small employers move payroll, the departures I see from this particular product are quiet ones: the pay runs kept working, the filings kept landing, and then something changed on the buyer's side and the plan stopped fitting. Somebody hired their tenth hourly employee. Somebody needed an HR layer and found it was a separate line item. Somebody had a payroll question at 9pm on a Friday.

That makes this a harder comparison to write than most. There is no scandal to point at and no obvious failure mode, so the honest version has to be specific about the four things that actually push people out: the shape of the per-worker fee, the modules that sit outside the base price, the missing time clock, and the support window, plus the one thing that is genuinely not a problem here.

Below are ten payroll platforms a US small business can realistically move to, with every rate read off the vendor's own pricing page rather than repeated from a roundup, the total bill worked out at 10, 25, and 50 employees, and a plain note on which situation each one is built for.

TL;DR
OnPay is $49 per month plus $6 per worker, and the HR module is a separate $15 base plus $2 per worker on top. Gusto matches the base rate and sells a tier to grow into. Patriot is the cheapest published swap at $37 plus $5. Square and Homebase include the time clock OnPay leaves to integrations. Rippling, ADP RUN, and Paychex Flex publish no rate at all.

Why small employers leave OnPay

Four reasons, and two of them are not about money. OnPay sells one payroll plan at $49 per month plus $6 per worker, which is a fair price for what it does. The friction shows up at the edges of that plan: what the per-worker fee does as you grow, what sits outside the base price, and when the phones are answered.

The per-worker fee has no ceiling and no floor

Payroll Essentials costs $49 plus $6 per worker per month with no volume break published anywhere. At 10 employees that is $109, at 25 it is $199, and at 50 it is $349. The curve is not steep by category standards, but it never flattens, and there is no cheaper entry tier underneath it either. A two-person consultancy pays the same $49 floor as a 40-person one.

That cuts both ways depending on which end you are at. If you are a one-employee business, the floor is the problem and cheaper published options exist. If you are heading past 40 people, the slope is the problem, and the answer is usually a platform whose pricing model changes shape rather than one that shaves a dollar off the same model.

The modules that are not in the base price

This is the one that surprises people. OnPay prices its HR module as an add-on at $15 base plus $2 per worker per month, and that module is where PTO requests and approvals, the org chart and employee directory, document management, and onboarding workflows with eSignatures live. Compliance Resources at $10 base and Live HR Support at $75 base sit on top of it. Hiring basics and benefits administration are in Payroll Essentials, so the surprise is rarely the whole HR layer. It is time off tracking and document management turning up as a second line item.

Run the arithmetic with the HR module switched on
Payroll Essentials at 50 employees is $349 a month. Add the HR module at $15 base plus $2 per worker and the same headcount costs $464. That is a 33 percent increase for a layer several competitors include, and it is the number you should be carrying into any comparison rather than the headline $349. Add Live HR Support at $75 base and you are at $539 before anyone has clocked in.

Time tracking is an integration, not a feature

OnPay has no native time clock and no scheduling. Hours reach a pay run through third-party integrations, with QuickBooks Time, Deputy, and When I Work named as one-click options on the vendor's own feature page. For a salaried office team that is irrelevant. For anyone paying hourly staff it means a second subscription, a second login, and a second place for the numbers to disagree.

This is the most common functional reason I see employers move. If you are running a restaurant, a shop, or a clinic, the schedule and the time clock are the product and payroll is downstream of them. A platform that leaves hour capture to another vendor is solving the smaller half of your problem, and there are time tracking tools good enough that pairing them works, but it is still two bills.

Support runs long weekdays and stops at the weekend

OnPay publishes extended hours of 9am to 8pm on weekdays with phone, email, and chat available to all clients rather than gated behind a higher tier. That is genuinely better than the tiered support models most of this category sells, and it deserves credit. It is also a weekday window, and payroll problems have an unhelpful habit of surfacing on a Sunday when Monday is a pay date.

What is not a reason to leave

The cost of being a customer around the subscription. OnPay charges no implementation or integration fees, includes free account setup and data migration, and gives new customers a month free. W-2s, 1099s, and year-end filings sit inside the base price rather than arriving as a January invoice, and payroll in as many states as you need is included at the published rate. Several products further down this list charge separately for at least one of those, so compare the whole bill rather than the base fee before you move.

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10 OnPay alternatives at a glance

Seven of these ten publish a rate you can read without talking to anyone. Three do not, and that difference matters more than any feature comparison when you are leaving a product whose price was always on the page.

ProductBest ForPublished PricePricing ModelRate PublishedTime Clock at Entry PriceCurrent Offer
GustoThe same rate with a tier to grow into$49 + $6/personBase + PEPMFree until first run
PatriotThe lowest published bill$37 + $5/workerBase + PEPM30 days free
Square PayrollHourly and tipped teams on Square$35 + $6/personBase + PEPMNo trial listed
HomebaseScheduling and the time clock first$39 + $6/employeeAdd-on PEPM14-day trial
SurePayrollTwo-person shops and households$29 + $7/workerBase + PEPM6 months free
QuickBooksBooks already in QuickBooks$50 + $7/employeeBase + PEPM90% off 3 months
JustworksBenefits priced off a bigger pool$50 + $8/employeeBase + PEPMNone listed
RipplingPayroll wired to HR and ITQuoteModularDemo first
ADP RUNGrowing past a self-serve productQuoteQuote3 months free
Paychex FlexA named person to callQuoteQuoteQuote only
Every figure read from the vendor pricing page in August 2026. PEPM = per employee per month. Rate Published means the headline payroll rate appears on the vendor site without filling in a form. Time Clock at Entry Price means hour capture is included in the price shown rather than sold as a module: Gusto puts time tracking on Plus and Premium rather than on Simple, Patriot and SurePayroll sell time tracking as add-ons, Justworks lists access to time tracking on its Payroll plan and also sells a time tracking add-on at $8 per employee per month, and Rippling, ADP, and Paychex publish no entry price to judge against. Homebase prices payroll as an add-on that sits on top of whichever plan tier you are on. Offers are promotional and expire.

How we compared them

Every platform here was assessed for a US business of roughly 5 to 50 employees that already runs its own payroll and is considering a move rather than buying for the first time. That framing rules out a lot of otherwise good products.

Is the rate published without a form?
A company leaving a self-serve subscription should be able to compare against another published number. Seven of the ten publish base and per-person rates on their own pricing pages. Rippling, ADP, and Paychex do not, and they are ranked lower for it even though all three sell real depth. Any dollar figure you see attached to those three on a comparison site is an estimate, not a quote you can hold anyone to.
What does the entry price actually include?
The specific test is whether tax filing, year-end forms, multi-state payroll, and time tracking are in the price or sold separately. This is where OnPay leavers get caught twice, once on the HR module they are already paying for and once on a replacement that gates something else. We read the inclusion list on each vendor page rather than trusting the marketing summary above it.
What is the bill at 10, 25, and 50 employees?
Starting prices tell you almost nothing about a payroll subscription, because the per-person component dominates within a year of hiring. We calculated total monthly cost at three headcounts from published base and per-person rates, which is the only view that shows whether a cheaper sticker stays cheaper as the team grows.
Does it solve a problem OnPay does not?
A swap that costs the same and does the same thing is not worth the migration. Each platform here had to answer a specific complaint: a lower bill, an included time clock, a deeper HR tier, accounting that already exists, benefits priced off a bigger pool, or a service relationship with a named contact. Products that were simply another version of the same thing were left out.

The 10 alternatives reviewed

#1Gusto
Best for the same base rate with a tier to grow into
Price: Simple $49 per month plus $6 per person; Plus $80 plus $12Cost at 10 / 25 / 50: $109 / $199 / $349 on SimpleOffer: Unlimited access until you run your first payroll

Gusto Simple charges exactly what OnPay charges: $49 per month plus $6 per person, which means a 10-person company sees an identical $109 either way. Nobody should migrate for that. The argument for Gusto is what sits above Simple. Plus is $80 plus $12 per person, and Gusto puts its time tracking and project tracking on Plus and Premium rather than on Simple, so the hour capture OnPay leaves to integrations arrives with an upgrade instead of a second vendor.

The trade is that Gusto gates more at the bottom. Priority support is a $30 plus $3 per person add-on on Simple, HR Resources reaches Plus customers through a two-in-one add-on at $8 per person, broker-managed benefits are $6 per eligible employee, and state tax registration is an add-on on every tier. OnPay gives you phone support at its only price. If you are leaving over the feature ceiling rather than the bill, Gusto is the shortest move; if you are leaving over unbundling, read the add-on column carefully first.

Pros
Identical $49 plus $6 base rate, so no price shock on the swap
A genuine upgrade path: time tracking and project tracking come with Plus at $80 plus $12
Published rates on Simple and Plus, month to month, cancel anytime
Full access before you run the first payroll rather than a card-first trial
Large accountant and integration ecosystem
Cons
Simple costs the same as OnPay, so the swap saves nothing on the bill
Priority support is a $30 plus $3 per person add-on on Simple
No time tracking on Simple: it starts at Plus or comes as a paid add-on
Per-person fee jumps from $6 to $12 the moment you need Plus
#2Patriot Software
Best for the lowest published bill on a single-state team
Price: Full Service $37 per month plus $5 per worker paid; Basic $17 plus $4Cost at 10 / 25 / 50: $87 / $162 / $287Offer: 30 days free plus 50 percent off for six months

Patriot is the cheapest full-service payroll in this comparison that still publishes its rate. Full Service is $37 per month plus $5 per worker paid and covers federal, state, and local tax filings and deposits with year-end payroll tax filings at no additional fee. That is $22 a month less than OnPay at 10 employees and $62 less at 50, on essentially the same job.

Two details decide whether the saving survives contact with reality. Each state beyond the first is $12 per month, so a two-state employer gives back half the gap and a three-state employer gives back all of it, where OnPay includes every state at its published rate. And the HR and Time and Attendance modules are $6 per month plus $2 per employee each, which is the same unbundling that pushed you out in the first place, just cheaper. Basic at $17 plus $4 leaves you making tax deposits yourself and is a false economy for most employers.

Pros
Lowest published full-service bill at 10, 25, and 50 employees
Local and city tax filings handled alongside federal and state
Year-end payroll tax filings carry no additional fee
Per-worker fee applies only to workers actually paid that month
30 days free and 50 percent off for six months on signup
Cons
$12 per month for every state beyond the first, where OnPay charges nothing
HR and time tracking are $6 plus $2 per employee add-ons each
Basic leaves deposits and filings to you for a $20 lower base fee
Plain, utilitarian interface next to the newer platforms
#3Square Payroll
Best for hourly and tipped teams with the clock included
Price: $35 per month plus $6 per person paid; contractor only $0 plus $6Cost at 10 / 25 / 50: $95 / $185 / $335Offer: No trial listed; no long-term contract required

Square Payroll has the second-lowest published base of any full-service plan here at $35, behind SurePayroll at $29, and it closes the exact gap that sends hourly employers away from OnPay. Time tracking is in the plan, not beside it. Scheduling comes with it, multistate payroll is included, direct tips are tracked and imported, and federal and state filings are automated at the same price.

The contractor-only plan drops the base entirely and charges $6 per person paid, which makes it the cheapest legitimate way to run 1099 payments in this comparison. The catch is the obvious one: the value case is strongest if your point of sale is already Square, because that is where the timecards and the tip data come from. Standalone, it is a competent payroll product with a good price and a narrower feature surface than the generalists.

Pros
Second-lowest published full-service base at $35 per month
Time tracking and scheduling included rather than integrated
Multistate payroll included on the full-service plan
Contractor-only plan has no monthly base at all
No commitment and no long-term contract required
Cons
Most of the value depends on already running Square hardware
Contractor-only plan is a much thinner product than full service
HR functionality is light next to the payroll-plus-HR platforms
No published free trial to run a parallel payroll on
#4Homebase
Best for teams where the schedule comes before the pay run
Price: Payroll add-on $39 per month plus $6 per employee paid, on top of a plan tierCost at 10 / 25 / 50: $99 / $219 / $369Offer: Free Basic plan and a 14-day All-in-One trial

Homebase inverts the model. Scheduling and the time clock are the product, and payroll is an add-on at $39 per month plus $6 per employee paid. The Basic plan is free for one location with up to 10 employees, which means a 10-person shop can run scheduling, time tracking, and full payroll for $99 a month, below what OnPay charges for payroll alone.

Above 10 people or beyond one location you move to a paid tier, published at $30 per month for Essentials, $70 for Plus, and $120 for All-in-One, each priced per location. That per-location structure is the thing to model carefully if you run more than one site, because it is the only pricing dimension in this comparison that is not headcount. For a single-site hourly business leaving OnPay because of the time tracking gap, this is the most direct answer available.

Pros
Scheduling and time clock are native, not a second subscription
Free Basic plan covers up to 10 employees at one location
Payroll add-on published at $39 plus $6 per employee paid
Employee onboarding and labor cost tools in the higher tiers
Built for hourly and shift work rather than adapted to it
Cons
Plan tiers are priced per location, so multi-site costs multiply
Payroll is an add-on, so the real bill is two line items
Free tier stops at 10 employees and one location
Less payroll depth than the payroll-first platforms on this list
#5SurePayroll
Best for two-person shops and household employers
Price: Small business $29 per month plus $7 per worker; nanny and household $45 including one employeeCost at 10 / 25 / 50: $99 / $204 / $379Offer: Six months free, structured as alternating free months

SurePayroll has the lowest base fee of any full-service plan here at $29, which is the answer to OnPay's $49 floor if you employ two or three people. It is also the only product in this comparison with a dedicated household plan at $45 a month including one employee, which matters if you are paying a nanny or a caregiver rather than staff.

The per-worker fee of $7 is the highest among the budget options, so the ranking flips as you grow: cheaper than OnPay at 10 employees, more expensive by 25. Multi-state is $9.99 a month, and year-end forms are billed annually at a $50 base plus $5 per W-2 or 1099-NEC, which OnPay includes. Timeclock integration starts at $5 a month plus $3 per employee. Read the add-on list before the base fee sells you.

Pros
Lowest full-service base fee in this comparison at $29 per month
Dedicated nanny and household plan at $45 including one employee
Flat $9.99 multi-state fee rather than a charge per state
Six months free promotion structured as alternating free months
No contract and cancellation at any time
Cons
$7 per worker is the highest per-person fee among the budget options
Year-end forms billed separately at $50 plus $5 per form
Time clock integration is a paid add-on from $5 plus $3 per employee
More expensive than OnPay above roughly 20 employees
#6QuickBooks Workforce Payroll
Best when the books already live in QuickBooks
Price: Workforce Payroll $50 per month plus $7 per employee; Premium $88 plus $13; Elite $134 plus $17Cost at 10 / 25 / 50: $120 / $225 / $400Offer: 90 percent off for three months

The reason to choose this one has never changed: if your general ledger is already QuickBooks Online, payroll entries land in the books without an export, a mapping step, or a monthly reconciliation argument. Workforce Payroll is $50 per month plus $7 per employee, which is more than OnPay at every headcount in this comparison.

You are paying that premium for the integration, not for the payroll engine. Intuit also sells the product primarily in bundles with its accounting tiers, so the number you see first on the pricing page is usually a combined figure rather than payroll alone. The 90 percent off promotion runs three months, which is long enough to hide the real cost through a full quarter, so budget from the regular rate.

Pros
Native general ledger sync with QuickBooks Online accounting
Full-service tax filing on every tier including the entry plan
Published rates for all three payroll tiers
Premium and Elite tiers add depth without changing vendors
Aggressive introductory discount for the first three months
Cons
$50 plus $7 is more expensive than OnPay at every headcount here
Weak value proposition if you do not use QuickBooks accounting
Pricing page leads with accounting bundles rather than payroll alone
Promotional pricing masks the real bill until month four
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#7Justworks
Best for benefits priced off a much bigger pool
Price: Payroll $50 per month plus $8 per employee; PEO Basic $79 per employee; PEO Plus $124Cost at 10 / 25 / 50: $130 / $250 / $450 on PayrollOffer: None listed

Two products under one name, and the distinction decides everything. Justworks Payroll at $50 per month plus $8 per employee is straightforward software that includes HR tools, expert support, and access to time tracking, which is more than OnPay bundles at a slightly higher price. That alone is a reasonable swap for a team that wants the time clock included.

The PEO is a different proposition. At $79 per employee per month for Basic and $124 for Plus, it is a co-employment arrangement rather than a subscription, and the reason companies buy it is access to health plans and benefits administration priced off a much larger risk pool. At 25 employees that is $1,975 a month against $199 for OnPay, so it only makes sense if benefits access is the actual problem.

Pros
Payroll tier includes HR tools and access to time tracking at $50 plus $8
Published per-employee PEO pricing, which is rare in that category
PEO pooling gives small teams larger-group benefits pricing
24/7 support and 401(k) included from PEO Basic upward
A clear path from software to co-employment without changing vendors
Cons
$8 per employee is above OnPay at every headcount
PEO at $79 per employee is an order of magnitude more than payroll software
Co-employment is a structural change, not a software swap
Health premiums and workers compensation are separate pass-through costs
Time tracking also appears as an $8 per employee add-on, so confirm what access covers
#8Rippling
Best for payroll wired to HR and IT provisioning
Price: Quote only. The pricing page is a form, not a rate cardCost at 10 / 25 / 50: Quote / Quote / QuoteOffer: Demo required before any number

Rippling sells a single employee record that spans HR, payroll, and IT, so hiring someone can provision their accounts, ship their laptop, and set up their pay in one action. For a company where onboarding currently touches four systems, that is a real reduction in coordination work rather than a feature list.

The pricing page asks for a work email, full name, company name, employee count, headquarters, and phone number, then promises a custom quote. No dollar figure appears anywhere, and the page says only that most products are billed per employee per month with some carrying a monthly base fee. Moving here from a product whose price was always visible is a change in how you buy as much as what you buy, and modular pricing means the number depends on which modules you switch on. It is the right platform for a scaling technology company and an awkward one for a 12-person business that just wants payroll to run.

Pros
One employee record across HR, payroll, and IT provisioning
Strongest automation in the category once configured
Handles multi-state registration inside the same workflow
Scales from startup into mid-market without replatforming
Cons
No published rate anywhere: pricing requires a form and a call
Modular structure means the quote depends on module selection
Implementation is a project rather than a signup
Overbuilt for a small team with no IT complexity to automate
#9ADP RUN
Best for growing past what a self-serve product covers
Price: Quote only. A Get Pricing button and a sales number, no published rateCost at 10 / 25 / 50: Quote / Quote / QuoteOffer: Three months free for new small business payroll customers

ADP has the deepest tax compliance operation in the category, and for a company crossing state lines or adding local jurisdictions faster than it can track them, that depth is the entire argument. Rate changes reach the filing engine without anyone at your company reading a state register, which is worth real money once multi-state payroll stops being hypothetical.

The cost is opacity. No rate is published on the payroll product page, the route to a number is a Get Pricing form or a phone call, and the small business promotion currently advertised is three months free rather than a discount you can model. Every term and every add-on fee is settled in that conversation rather than printed, which is a different world from a product whose price sat on the page. Worth a quote if you have outgrown self-serve; not worth the call if you have not.

Pros
Deepest federal, state, and local tax compliance infrastructure here
Statutory changes reach the filing engine without customer action
Three months free is a substantial promotion for new customers
Benefits, retirement, and HR services available from one vendor
Cons
No published pricing on the payroll product pages, at any headcount
Contract terms and add-on fees only surface during the sales process
Three months free is a promotion, not a rate you can budget against
Post-implementation support quality is a recurring theme in reviews
#10Paychex Flex
Best for employers who want a named person to call
Price: Quote only. Get a Quote Now and Request Pricing, no figures publishedCost at 10 / 25 / 50: Quote / Quote / QuoteOffer: Quote only

Paychex competes on the same terms as ADP: a service relationship rather than a software subscription, with a named contact at the higher tiers. If your reason for leaving is the weekday support window, this is the category that answers it, because you are buying a person rather than a queue.

Everything else about the purchase is the opposite of what you have now. The small business payroll page carries no dollar amount at all, only Get a Quote Now, Request Pricing, and Contact Sales. Paychex also owns Paycor, so the two names in your shortlist may resolve to the same company. For an employer who wants advice on payroll compliance rather than a help article, the trade is defensible. For anyone who liked seeing the price on the page, it will not feel like an upgrade.

Pros
Dedicated service representatives available at higher tiers
Broad payroll, HR, benefits, and retirement range under one vendor
Long-established filing and compliance infrastructure
Support model built around advice rather than self-service
Cons
No published rate anywhere on the small business payroll pages
No published figure for setup, add-ons, or year-end filings either
Dedicated support requires a higher-priced tier
No self-serve signup: every purchase runs through a sales conversation

What each one costs at 10, 25, and 50 employees

Starting prices are close to meaningless in payroll, because the per-person component takes over within a year of hiring. The table below works the real monthly subscription from published base and per-person rates, with OnPay in the middle as the baseline you are measuring against.

Product10 employees25 employees50 employeesNotes
Patriot Full Service$87$162$287Plus $12 per month for every state beyond the first
Square Payroll$95$185$335Time tracking and multistate payroll on full service
SurePayroll$99$204$379Plus $9.99 multi-state; year-end forms billed yearly
Homebase$99$219$369Free Basic to 10 people, then a paid tier per location
OnPay$109$199$349The baseline: one plan, all states, year-end included
Gusto Simple$109$199$349Identical rate; time tracking starts on the Plus tier
QuickBooks Workforce$120$225$400$50 base plus $7 per employee
Justworks Payroll$130$250$450$50 base plus $8 per employee
OnPay plus the HR add-on$144$264$464What OnPay costs once the HR module is switched on
Gusto Plus$200$380$680The tier that adds time tracking and project tracking
Justworks PEO Basic$790$1,975$3,950Co-employment, benefits pooling, 401(k) included
Rippling, ADP, PaychexQuoteQuoteQuoteNone of the three publishes a rate anywhere
Monthly subscription only, calculated from base and per-person rates published by each vendor and read in August 2026. Excludes promotional discounts, benefits premiums, workers compensation, state registration fees, and add-on modules unless the row says otherwise. Patriot and SurePayroll figures are single-state. Square, SurePayroll, and Homebase bill per person actually paid in the month. Homebase assumes the free Basic plan at 10 employees and the $30 Essentials tier for one location above that, plus the $39 payroll add-on. Rippling, ADP RUN, and Paychex Flex quote individually.

Three things fall out of this. The cheapest single-state option, Patriot, saves $62 a month at 50 employees against OnPay, which is real but smaller than most people expect from a product that looks 25 percent cheaper on the sticker. Gusto Simple is a dead heat at every headcount, so the swap has to be justified by the upgrade path rather than the price. And the row that should change the conversation is the one for OnPay with its HR module switched on, at $464 for 50 employees, because that is what a lot of readers are actually paying today.

The multi-state column is where the ranking reorders. OnPay lists payroll in as many states as you need at its published rate. Patriot charges $12 per month for each state beyond the first, SurePayroll charges $9.99 for multi-state, and Gusto sells state tax registration as an add-on on every tier rather than folding it into the subscription. If a second state is plausible within a year, model that column before the headline one.

Price the headcount and the map you will have in 18 months
Take your current headcount, your projected headcount 18 months out, and the list of states you expect to be paying into, then read the table twice. Patriot saves a 10-person employer $22 a month against OnPay today, but add a second state at $12 and the time tracking module at $6 plus $2 per employee and the same company pays $125 against OnPay's $109. The cheapest sticker and the cheapest total are rarely the same row, and the gap moves in exactly the direction a growing business travels.

Names that did not make the shortlist

Four products come up constantly in this search and are not in the ranking. Three of them fail the same test: if you are leaving a subscription whose price was printed on the page, a form and a sales call is a downgrade in how you buy, whatever the product does.

ProductWhat it isWhy it is not in the ranking
TriNet HR PlatformWhere the Zenefits product ended up after TriNet acquired itSold by quote with no published rate and no self-serve signup
PaylocityPayroll and HCM aimed at growing and midsize teamsThe pricing page is a form: business email, headcount, job title, then a demo
PaycorHCM for small and midsize businesses, now owned by PaychexPublishes no dollar figure and routes every price request to a form or a phone number
Wave PayrollPayroll attached to Wave accounting, listed from $25 a monthSensible if Wave is already your ledger; the per-person rate is not published there
These are real products and several are excellent for the segment they serve. They sit outside the ranking because someone leaving a published, self-serve subscription should be able to see a price before booking a call, or because payroll is a side module rather than the main product.

The Zenefits name is worth a sentence because it still circulates. That platform is now the TriNet HR Platform, sold as part of TriNet's wider HR services, and TriNet does not publish a rate for it. If a comparison article quotes you a per-employee price for Zenefits, it is quoting a product configuration that no longer exists under that name.

What switching payroll providers actually involves

The clean answer is that January 1 is the easiest date to move and the start of any calendar quarter is the workable alternative. Switching mid-quarter splits year-to-date wages, deposits, and withholding history across two systems, which is where duplicate filings and missing deposits come from.

DecisionThe safe answerWhy it matters
When to moveJanuary 1, or the first day of a quarterKeeps year-to-date wages and tax history inside one system per period
Who files the current quarterAgreed in writing before you signThe most common source of a duplicate or missing quarterly return
What to export firstPayroll registers, filed returns, employee recordsAccess to the old system usually ends when billing does
Who stays liableYou do, alwaysOutsourcing payroll does not transfer the employer tax obligation
How long to keep recordsAt least three years for payroll recordsFederal recordkeeping rules apply regardless of which vendor holds the data

That fourth row is the one employers underestimate. The IRS states that employers are ultimately responsible for the payment of income tax withheld and both the employer and employee portions of Social Security and Medicare taxes, and that a provider default leaves the employer liable for deposits and returns. Your payroll records are your evidence in that scenario, which is why exporting them before you cancel matters more than the migration itself.

On retention, Wage and Hour Division Fact Sheet 21 sets a three-year minimum for payroll records and two years for the wage computation records behind them, such as timecards and wage rate tables. Deposit schedules and the returns themselves are covered by the IRS employment tax rules, and year-end W-2 submission runs through the Social Security Administration rather than the IRS, so confirm that your new provider handles electronic W-2 filing rather than handing you a file to upload. OnPay includes year-end filings in its base price, and not every alternative does.

How to choose an OnPay alternative

Start from the complaint, not the feature list. Each of the five questions below routes to a different answer, and the wrong starting point produces a migration that solves nothing.

Are you leaving over the bill or over the ceiling?
If the bill is the problem, Patriot at $37 plus $5, Square at $35 plus $6, or SurePayroll at $29 plus $7 all undercut OnPay at 10 employees, and Patriot stays ahead at 50. If the ceiling is the problem, price is a distraction: Gusto Plus at $80 plus $12 and the quote-only platforms exist because they do more, and paying less to get less is not a fix. Write down which sentence describes you before you shortlist anything.
Do you pay hourly staff?
This is the sharpest fork on the page. OnPay has no native time clock and no scheduling, so hourly employers are already running a second product. Square includes time tracking at $35 plus $6, Homebase is built around the schedule with payroll added at $39 plus $6, and Justworks lists time tracking access on its $50 plus $8 Payroll tier. Consolidating two subscriptions into one usually saves more than any base-fee difference.
How many states will you pay into next year?
OnPay lists payroll in as many states as you need at its published rate, which is a genuine strength and easy to lose in a switch. Patriot charges $12 per month per additional state, SurePayroll charges $9.99 for multi-state, and Gusto prices state tax registration as an add-on on every plan. One remote hire across a state line can reverse the entire cost comparison, so count the states you expect rather than the ones you have.
Do you need a price on a page or a person on a phone?
Rippling, ADP RUN, and Paychex Flex publish no rate at all, and that is a deliberate model rather than an oversight. What you get for it is depth, service, and a named contact, which is the right trade for a company that has outgrown self-serve support. What you give up is the ability to compare, budget, and change your mind without a conversation. If you liked seeing the number on the page, stay in the published half of this list.
Have you priced the modules you actually use?
Compare like with like. If you run OnPay with the HR add-on, your real cost is $64 base plus $8 per worker, not $49 plus $6, and several alternatives that looked more expensive against the headline become cheaper against the real one. Do the same arithmetic on the target: add the time tracking module, the extra state, the year-end form fees, and the support tier before you compare anything.
Key Takeaways
OnPay is $49 per month plus $6 per worker, which is $109 at 10 employees, $199 at 25, and $349 at 50. The HR module is a separate $15 base plus $2 per worker, taking 50 employees to $464.
Gusto Simple charges the identical $49 plus $6, so the reason to move there is the Plus tier at $80 plus $12 rather than any saving on the base rate.
Patriot Full Service is the cheapest published full-service payroll at $37 plus $5, but each additional state costs $12 a month where OnPay includes every state at its published rate.
OnPay has no native time tracking or scheduling. Square at $35 plus $6 and Homebase at $39 plus $6 include it at their published price, and Justworks lists access to time tracking on its $50 plus $8 Payroll tier.
Rippling, ADP RUN, and Paychex Flex publish no rate anywhere, so any figure quoted for them on a comparison site is an estimate rather than a price you can hold anyone to.
Setup costs are not a reason to leave OnPay. Account setup and data migration are free, there are no implementation or integration fees, and W-2s, 1099s, and year-end filings are inside the base price.

Frequently Asked Questions

What is the best alternative to OnPay for a small business?

Gusto, if you are leaving over capability rather than cost. Gusto Simple charges the identical $49 plus $6 per person, but Gusto puts time tracking and project tracking on Plus at $80 plus $12, so there is somewhere to go without changing vendors again. If cost is the reason, Patriot Full Service at $37 plus $5 per worker paid is the cheapest published full-service option here.

How much does OnPay cost per month?

Payroll Essentials is $49 per month plus $6 per worker: $109 at 10 employees, $199 at 25, $349 at 50. That covers unlimited pay runs, federal, state, and local filings, W-2s, 1099s, year-end filings, and payroll in as many states as you need. The HR module is priced separately at $15 base plus $2 per worker, with Compliance Resources at $10 and Live HR Support at $75.

Why do small businesses switch away from OnPay?

Four reasons: the per-worker fee has no volume break and no cheaper entry tier, the HR module carrying PTO tracking and document management is a paid add-on, time tracking is not native at all, and support runs 9am to 8pm on weekdays with no weekend coverage. Setup costs are not among them, because account setup and data migration are free and OnPay charges no implementation or integration fees.

Is there a cheaper payroll service than OnPay?

Yes. Patriot Full Service is $37 plus $5 per worker paid, Square Payroll is $35 plus $6 per person paid, and SurePayroll is $29 plus $7 per worker. The savings narrow once states are added, since Patriot charges $12 per additional state and SurePayroll charges $9.99 for multi-state, where OnPay includes every state at its published rate.

Does OnPay include time tracking?

No. OnPay has no native time clock or scheduling and routes hours through third-party integrations, naming QuickBooks Time, Deputy, and When I Work as one-click options. Square Payroll includes time tracking at $35 plus $6, Homebase is built around scheduling with payroll at $39 plus $6, and Justworks lists time tracking access on its Payroll tier.

Do Rippling, ADP, and Paychex publish payroll pricing?

No. All three route pricing through a form or a phone call. Rippling asks for company details and promises a custom quote, ADP shows a Get Pricing button and advertises three months free without a rate, and Paychex offers Get a Quote Now with no dollar figure anywhere. Any number you see attached to them elsewhere is a third-party estimate.

Should I move to a PEO instead of another payroll product?

Only if benefits access is the reason you are moving. Justworks publishes PEO Basic at $79 per employee per month and PEO Plus at $124, against $199 a month for OnPay at 25 employees. Co-employment transfers real compliance work and unlocks larger-group benefits pricing, but it is a structural change rather than a software swap, and it is an expensive way to fix a payroll processing complaint.

When is the best time to switch payroll providers?

January 1, with the start of any calendar quarter as the practical alternative. Moving mid-quarter splits year-to-date wages and tax history across two systems. Export registers, filed returns, and employee records before you cancel, and agree in writing which provider files the quarter in progress. Outsourcing does not transfer liability, and federal rules require payroll records to be kept for at least three years.

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