Recruitment Agency Timesheet Software Compared
Recruitment and staffing agency timesheet software compared on pay and bill, client invoicing, and price, plus why UK and US searches differ.
Recruitment Agency Timesheet Software
Why the same search returns British and American tools, what pay and bill actually means, and which of nine products fit an agency placing workers rather than hiring them
Search for recruitment agency timesheet software and you get British products. Search for staffing agency timesheet software, which sounds like the same request, and you get American ones. Search for agency timesheet software without either qualifier and you get tools built for marketing studios billing client hours. I build HR software for small businesses, and I would flag this trap first.
The split is not a quirk of the search engine. It reflects a real divide in the market, and a US agency that shortlists from the British results will spend a demo cycle on platforms built around off-payroll working rules it will never encounter.
Underneath the terminology there is one genuine category: software that collects hours from placed workers, gets those hours approved by someone at the client site, and then pays the worker and bills the client from the same record. This comparison covers what that requires, which of nine products do it, and where the cheaper general-purpose tools stop.
Why this search returns two different categories
Two distinct kinds of business track hours and both call the result a timesheet, which is why the results blur.
| Question | Agency placing workers | Employer hiring staff |
|---|---|---|
| Who the worker is | A temp or contractor placed at a client site | An employee on your own payroll |
| Why hours are tracked | To pay the worker and invoice the client | To pay the worker and meet wage and hour rules |
| Who approves the hours | A manager at the client company | A manager inside your own company |
| What the hours produce | A pay run and a client invoice with a margin | A pay run only |
| What the software is | Agency back office, pay and bill | Time and attendance, or HR with time tracking |
| Typical pricing unit | Per placed worker or per agency seat | Per employee or a flat platform fee |
The distinction that matters is in the fourth row. An employer tracking its own staff needs the hours to reach payroll correctly and to satisfy wage and hour recordkeeping. An agency needs the same thing plus an invoice, and the invoice has to carry a different rate than the payment, against the same hours, for the same worker, at a specific client.
What pay and bill actually means
Pay and bill means one approved timesheet does two jobs: it pays the worker at the pay rate and invoices the client at the bill rate, and the difference between the two is the agency's margin. Every vendor in this space uses the phrase and few explain it, so here is the mechanic step by step.
| Step | What happens | Where it breaks |
|---|---|---|
| Placement setup | Worker assigned to a client with a pay rate and a bill rate | Rates stored on the worker rather than the placement |
| Hours captured | Worker submits hours, usually from a phone at the site | Paper or text-message submission that nobody can audit |
| Client approval | A manager at the client company approves the hours | The client will not log in, so someone chases by email |
| Pay run | Approved hours produce a payment at the pay rate | Overtime thresholds applied inconsistently across clients |
| Invoice | The same hours produce an invoice at the bill rate | Invoice built by hand in accounting software from an export |
| Margin visible | The difference is the agency margin on that placement | Margin only knowable at month end, not per placement |
The third row is where agencies actually lose time. A client-side approval step that the client finds annoying will be skipped, and skipped approvals mean either delayed invoicing or invoicing hours nobody signed off on. Whichever product you pick, the approval experience for the client manager matters more than any feature aimed at your own team.
The fourth row is where the legal exposure sits. When the agency employs a nonexempt (overtime-eligible) temp, federal rules require it to total every hour that temp works for it in the workweek, even across unrelated assignments (29 CFR 778.103). A week split between two clients can therefore owe overtime that neither client's timesheet shows on its own.
Recruitment agency, staffing agency, and why the words matter
The two phrases describe the same business and belong to different markets. This is not pedantry, because the compliance features built into each product follow the market it was built for. In the table's last column, IR35 means the UK's off-payroll working rules, AWR its Agency Workers Regulations, and HMRC its tax authority.
| Term | Primary market | Vendors you will find | Compliance context |
|---|---|---|---|
| Recruitment agency | UK, Ireland, Australia, India | Timesheet Portal and ETZ | IR35 status, AWR parity, HMRC reporting |
| Staffing agency | United States and Canada | Avionte, TempWorks, WurkNow, Bullhorn | Multi-state tax, ACA tracking, an I-9 for each worker hired |
| Labour hire | Australia and New Zealand | Regional platforms and local vendors | State labour hire licensing schemes |
| Agency, unqualified | Mixed and ambiguous | Creative and marketing time trackers | Billable client hours, not placed workers |
Platforms built for the British market handle off-payroll working status determinations, which mid-size and large UK clients make for contractors working through their own limited company. They also handle agency worker parity rules, which give a temp the same pay as permanent staff after 12 weeks in the job. Neither exists in US law.
Those British platforms may not handle registration for withholding in multiple states, which is a routine requirement the moment an agency places a worker across a state line. The reverse applies to a UK agency evaluating American platforms.
Agency time tracking when nobody is placed
Not every agency places people. A marketing, design, or consulting agency tracks hours against client projects to bill retainers and to see which accounts earn their keep, and that is a different product category with different economics. There is no placement carrying a pay rate and a separate bill rate, because the hours belong to salaried staff.
If that describes your firm, the products on this page are the wrong shortlist and cost several times what you need. Look at billing and time tracking software instead, where the job is turning your own employees' project hours into a client invoice rather than reconciling two rates for a worker on a client site.
9 agency timesheet products compared
Seven of the nine products below are built for agencies, and several of those are full staffing platforms that include an applicant tracking system (ATS). The other two are general workforce tools, here because agencies genuinely evaluate them on price and deserve a clear answer about where they stop.
| Product | Best For | Entry Price | Timesheets | Client Invoicing | Pay and Bill | Placement Records | Trial |
|---|---|---|---|---|---|---|---|
| Bullhorn Time & Expense | Agencies already on Bullhorn ATS | Quote | Demo | ||||
| Avionte | Established US staffing firms | Quote | Demo | ||||
| TempWorks | US agencies wanting one system | Quote | Demo | ||||
| WurkNow | Light industrial and warehouse | Quote | Demo | ||||
| Zoho Workerly | Small temp desks on a budget | $59/mo | Free tier | ||||
| Timesheet Portal | Pay and bill without a full ATS | Modular | Demo | ||||
| ETZ | Agencies wanting volume-based pricing | Quote | Demo | ||||
| Deputy | Shift scheduling, not agency billing | $5/user | Free trial | ||||
| ClockShark | Field crews with GPS requirements | $40 + $9/user | 14-day trial |
Bullhorn Time and Expense
The time and expense module attached to Bullhorn's ATS and CRM, which the company says more than 10,000 companies use. Time capture, timesheet management, expense handling, and approval routing all sit in the same record as the placement, which is the argument for it: no synchronization between the system that made the placement and the system that bills for it.
Bullhorn quotes the timesheet and billing side rather than publishing a price. Timesheet management, invoicing, and pay and bill automation are sold as its Middle Office product or inside the Bullhorn One platform.
Bullhorn's applicant tracking plans for small agencies do publish rates: $99 per user per month for Starter and $165 for Core, both with free implementation. Whichever way an agency buys the timesheet side, the purchase is an ecosystem commitment rather than a single product.
Avionte
A full staffing platform covering applicant tracking, payroll, billing, and time and attendance, built for the North American market and, by the company's count, used by more than 1,000 staffing agencies. The appeal is completeness: an agency running Avionte is not assembling a stack.
TempWorks
A long-established US staffing platform spanning applicant tracking, CRM, time management, billing, and payroll. Like Avionte, it is aimed at agencies that want one vendor for the whole operation rather than a timesheet tool bolted to an ATS.
WurkNow
A newer US platform aimed at light industrial and warehouse staffing, where the operational pattern is high volume, short assignments, and shift-based work. Time tracking, payroll, and applicant tracking are bundled, with the workforce-facing experience built around mobile.
Zoho Workerly
Zoho Workerly publishes its whole price list. A Forever Free plan covers five temps and two active jobs, with scheduling and timesheets included. The Premium plan costs $59 per month on monthly billing and covers the first 25 temps, which is the minimum. Beyond those, it charges $1.50 per extra temp up to 500 and $1 above that.
Workerly puts scheduling, electronic timesheets, client approval, and built-in invoicing in one interface, and the paid plan connects to Zoho Books. For a small temp desk moving off spreadsheets, this is the shortest path from scheduled shift to approved hours to invoice. A 14-day Premium trial adds invoicing to the free plan, so evaluation is genuinely risk-free.
Timesheet Portal
A pay and bill specialist rather than a full agency platform, built for the British market. It is used by recruitment and project-based agencies that want tight control over the timesheet-to-invoice path without buying an applicant tracking system they do not need. Pricing is modular, charged for the components an agency actually uses.
ETZ
Another British specialist, sold in the UK and Australia as a single package covering timesheets, invoicing, expenses, reporting, and candidate onboarding. Client managers approve timesheets from a secure emailed link, without a username or password, which goes straight at the approval problem described above.
ETZ prices that package on a bespoke quote that varies with candidate volume, and an agency can add as many users as it wants. For an agency whose worker count fluctuates seasonally, a price that tracks placement volume rather than office headcount can align cost with revenue more closely than a seat license does.
Deputy
A general workforce management tool for scheduling and time tracking. With annual billing it costs $5 per user per month on Lite, $6.50 on Core, and $9 on Pro, and month-to-month plans carry a $30 minimum monthly spend.
For an agency, the honest verdict is that Deputy does one half of the job very well and the other half not at all. It will schedule shifts, capture clock-ins, and export to payroll. It will not hold a bill rate, produce a client invoice, or record which client account a shift belonged to in a billable sense.
ClockShark
Field-focused time tracking built for construction and trades, at $40 per month plus $9 per user on Standard and $60 plus $11 per user on Pro. Both plans include quotes and invoices for jobs, but nothing in ClockShark pairs a pay rate with a bill rate on a placement.
The relevance to agencies is narrow but real: an agency placing crews at physical job sites where location verification matters gets GPS-stamped time capture that general office tools do not offer.
Why pricing in this category is hard to compare
Pricing in this category is hard to compare for two reasons: vendors charge by different units, and implementation costs usually stay hidden until a vendor quotes you. Most comparison content presents a price column and moves on, but here that column is close to meaningless.
| Pricing unit | What it means | Who it favors |
|---|---|---|
| Per agency seat | You pay for recruiters and back-office staff | Agencies with many placements and few internal staff |
| Per placed worker | You pay for each temp or contractor on assignment | Agencies with few placements and a larger internal team |
| Per timesheet processed | You pay by transaction volume | Agencies with seasonal or fluctuating placement volume |
| Modular | You pay per component used | Agencies needing only part of the platform |
| Quote only | No public rate at any tier | Nobody comparing options efficiently |
The first reason comparison fails is that these units are not convertible without knowing your specific ratio of internal staff to placed workers. An agency with four recruiters and two hundred placements and an agency with twenty recruiters and forty placements will rank these vendors in opposite orders, and neither ranking is wrong.
The second is implementation. Bullhorn includes it free on its published small-agency plans, but the quote-only platforms publish no price for setup, so that cost surfaces only in a private quote. Any comparison that omits implementation understates the first-year cost of exactly the products that are hardest to leave.
How to choose agency timesheet software
Work through these five questions in order. The first decides whether you need an agency platform at all, and the other four narrow the shortlist from there.
Before you choose
FirstHR covers the other half of an agency's people work. Pay and bill, client invoices, bill rates held against placements, and timesheets for placed workers come from the products above, so an agency shopping for the timesheet-to-invoice path should buy one of them.
That other half concerns a second population inside every agency. These platforms are not built for it, and it is easy to overlook precisely because the agency spends its attention on placements.
| Population | Whose employee they are | Which system holds their record |
|---|---|---|
| Placed temps and contractors | The agency, in most US arrangements | The agency platform, by placement |
| Recruiters and account managers | The agency, directly | Generally nothing purpose-built |
| Back-office and payroll staff | The agency, directly | Generally nothing purpose-built |
| Branch managers and leadership | The agency, directly | Generally nothing purpose-built |
Rows two through four are the agency's own staff. They are hired, onboarded, issued handbooks and policy acknowledgments, given equipment, reviewed, and eventually offboarded, and none of that lives in a platform designed around client placements. In agencies without a dedicated HR person this work typically sits in a folder and an inbox.
FirstHR covers that work with onboarding workflows, e-signature, document management with expiry dates, training modules with completion tracking, and employee records, at a flat $98 a month for up to 10 people or $198 for 11 to 50. We sit alongside an agency platform rather than replacing any part of it.
Frequently Asked Questions
What is recruitment agency timesheet software?
Software that collects hours from workers placed at client sites, routes them for client approval, and then both pays the worker and invoices the client from the same approved record. The invoicing half is what separates it from ordinary time tracking, since the hours are the product the agency sells.
What does pay and bill mean?
Running both sides of a placement from one timesheet: the worker is paid their rate and the client is invoiced the bill rate, with the agency keeping the margin. The complexity comes from rates varying by placement, shift type, overtime threshold, and client contract terms.
Why do recruitment agency and staffing agency return different software?
Because the terms belong to different markets. Recruitment agency is standard in the United Kingdom, Ireland, and Australia, and those results feature vendors built for those markets. Staffing agency is American phrasing and returns vendors built around US payroll and multi-state tax. The products are not interchangeable.
How much does agency timesheet software cost?
Most established platforms quote privately rather than publishing rates. Where pricing is public, the unit varies, from per agency seat to per placed worker. Published examples run from a free tier for five temps to $165 per user monthly for an agency ATS plan, before any timesheet module is added.
Can a staffing agency use a general time tracking app instead?
For collecting hours, yes, and far more cheaply. It will not hold separate pay and bill rates against a placement, run the payment and the invoice from one approved timesheet, or record the client assignment in a billable sense. Agencies do export hours and invoice in accounting software, which works until reconciliation becomes its own job.
Do agency workers count as employees of the agency?
Often yes in US staffing, where the agency is frequently the employer of record and handles payroll, withholding, workers compensation, and the I-9. Other arrangements treat the worker as an independent contractor, which changes the tax treatment and carries misclassification risk.
What is the difference between timesheet software and time and attendance software?
Timesheet software records blocks of time against a placement for billing purposes. Time and attendance software records when an employee started and stopped for pay and compliance purposes, with recordkeeping obligations under the Fair Labor Standards Act attached. An agency employing its own temps needs both.
What should an agency look for in timesheet software?
Client approval workflow the client will actually use, pay and bill rates held at the placement rather than the worker, direct output to both payroll and invoicing without re-keying, and a worker-facing mobile experience. Everything beyond those four is preference rather than requirement.
Does agency timesheet software handle onboarding for placed workers?
Some larger platforms do, since agencies onboard continuously and at volume. What they generally do not cover is the internal staff an agency employs directly, who are a separate population with separate paperwork and typically sit outside the placement system entirely.
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