Outplacement Services: 8 Providers Compared
What outplacement services are, what they cost per person, who the providers are, and what a small business should weigh before offering them in severance.
Outplacement Services: 8 Providers Compared
A plain-English guide for small business owners: what outplacement is, what it costs per person, who the providers are, and what to weigh before you buy
If you are a small business owner researching outplacement services, a layoff is probably coming or has just happened, and you want to do right by the people leaving while protecting the business. I run a small company and build HR software for small businesses, and I would remind any owner in that spot that the people who stay watch how you treat the people who go.
This guide answers the actual questions in plain English: what outplacement is, what it costs per person, which providers are realistic for a team of your size, and how to tell a genuine program from a login and a few coaching calls. It names real providers and real published prices rather than sending you to a sales call to find out.
Demand for these services is running high. In 2025, US employers announced 1,206,374 job cuts, up 58 percent from the year before and the seventh-highest annual total since 1989, according to Challenger, Gray & Christmas. That surge has crowded the category, and most of what you find online is written for enterprise HR teams, buried under corporate language and a request-a-demo button.
What outplacement services actually are
Outplacement services are career-transition support that an employer buys and provides to employees it is letting go, usually as part of a severance package. The employer pays; the departing employee receives coaching and job-search help.
The purpose of outplacement is to help exiting staff land their next role faster, to protect the employer brand and the morale of the people who remain, and in some cases to reduce the risk of a separation turning into a legal dispute. The IRS recognizes those business reasons.
In Publication 15-B (2026), the IRS gives three examples of a substantial business benefit: promoting a positive business image, maintaining employee morale, and avoiding wrongful termination suits. When outplacement brings you a benefit like these, it can qualify as a tax-free working condition benefit, meaning its value can generally be left out of the employee's wages.
That tax-free treatment comes with two more conditions: you provide the services on the basis of need, and the employee is seeking new work in the same kind of trade or business they work in now.
You will see the question asked two ways, "what is outplacement services" and the grammatically cleaner "what are outplacement services," but they mean the same thing. Outplacement is a service category, not a single product, and it is bought by HR leaders, founders, and owners, not by the employees who receive it.
What outplacement includes
A typical outplacement program bundles several forms of career-transition support, delivered by a specialist provider over a set number of months. The exact mix depends on the tier you buy, but the core components are consistent across the category.
| Component | What it does |
|---|---|
| Career-transition coaching | One-on-one or group sessions guiding the job search |
| Resume and cover letters | Professional rewriting and tailoring for target roles |
| LinkedIn profile development | Optimizing the profile for recruiter visibility |
| Interview preparation | Practice, feedback, and strategy for interviews |
| Job-search strategy and leads | A structured plan plus surfaced job opportunities |
| Assessments and upskilling | Skills or personality assessments, sometimes training |
| Employer reporting | Engagement and placement data back to the employer |
One distinction matters when you compare providers. Traditional outplacement coaches guide and prepare the departing employee, but they do not apply to jobs on the person's behalf.
Done-for-you execution, where a service runs the applications and outreach directly, is a separate and newer category sometimes marketed as reverse recruiting. If a provider promises to run the job search for the employee, it is selling something different from standard outplacement, so be clear about which one you are buying.
How much outplacement services cost
At published US prices, outplacement costs the employer $275 to $6,499 per person. The number tracks the employee's seniority and the length of the program more than anything else. Pricing is still opaque across much of the category, since many firms prefer a sales call, but several now publish real rates.
| Program tier | Typical cost | What it includes | Who it fits |
|---|---|---|---|
| Basic / digital | $275 to $899 per person | Platform tools with on-demand coaching or a few coaching calls, typically 3 months | Hourly, frontline, or entry-level roles |
| Mid-tier 1:1 coaching | $795 to $2,599 per person | Dedicated coaching, resume writing, and search support, 3 to 6 months | Individual contributors and managers |
| Executive | $3,750 to $6,499 per person | Dedicated executive-level coach, 6 to 12 months | Directors, executives, and C-suite |
Four providers on this list publish US prices you can actually see. Turbo Transitions starts at $275 per employee for a platform-only plan, VelvetJobs at $500, INTOO at $600, and Randstad RiseSmart at $899.
Careerminds, LHH, Challenger, and Korn Ferry quote privately, so any single number attached to them online is an estimate rather than a published rate. For a small business, the providers that show a number are easier to budget and buy from.
Outplacement providers at a glance
The providers below range from budget, published-price options that suit a small team to enterprise firms built for mass layoffs. The table orders them by fit for a small business, and the full reviews follow.
| Provider | Best For | Published Price | What sets it apart |
|---|---|---|---|
| Turbo Transitions | Resource-heavy programs for smaller employers | $275 to $1,295/person (published) | Built for small and mid-sized employers; live coaching from the Professional+ plan up |
| VelvetJobs | Small teams and budget programs | From $500/person (published) | Low published entry price; resume writing and job matching, with 1:1 coaching from the Professional package up |
| INTOO | Unlimited coaching access | $600 to $3,750/program (published) | Flagship of Gi Group; unlimited on-demand 1:1 coaching, 7 days a week |
| Randstad RiseSmart | Clear per-person pricing by role level | $899 to $6,499/person (published) | Tiered US packages from 3 to 12 months; rare published rate card |
| Careerminds | Virtual-first, until-placement | Not published (quote) | Unlimited 1:1 coaching; you pay only for participants who engage |
| Challenger | Executive and senior transitions | Not published (quote) | Known for its layoff tracker; high-touch programs from entry level to executives |
| LHH | Large-scale global layoffs | Not published (quote) | Self-described global leader in outplacement; scale and logistics for mass layoffs |
| Korn Ferry | Enterprise global reach | Not published (quote) | Enterprise career-transition arm with a large employer network |
The 8 outplacement providers reviewed
Turbo Transitions, a family-owned virtual outplacement provider, builds its programs for small and mid-sized businesses (SMBs) and takes a resource-heavy, modern approach to career transition. It is one of the few providers that explicitly orients around SMB-scale layoffs rather than treating small businesses as scaled-down enterprise accounts. That matters because a layoff at a small company is a different emotional and operational event than one at an enterprise.
Turbo Transitions publishes a rate card: $275 per employee for a platform-only plan built around its AI career guide, $795 for 90 days with live coaching, and $1,295 for 180 days that adds a professionally written resume and cover letter. It sets no seat minimums and offers a refund for any seat where the employee is not satisfied.
As a newer and smaller firm, Turbo Transitions does not carry the brand recognition or the decades-long employer networks of the legacy firms. Still, if you want a provider built for a business your size rather than adapted down from enterprise, it belongs on your shortlist alongside VelvetJobs and Careerminds.
VelvetJobs publishes one of the lowest entry prices on this list, starting at $500 per person. The company also runs a resume builder and job search platform, and its outplacement packages build on that.
The Foundation package covers resume and cover-letter writing plus curated job matching, while one-on-one career coaching starts at the Professional package. For an HR team, VelvetJobs reports engagement and placement analytics for every former employee and says it works with companies of all sizes.
The trade-off is depth. At $500 you get meaningful support, but not the intensity of a mid-tier coaching program. For a small business laying off hourly or junior staff who want genuine help without an enterprise price tag, VelvetJobs is a clear starting point, precisely because you can see the number before you talk to anyone.
INTOO is the career development and outplacement flagship of Gi Group Holding, and it reports more than 30 years of experience and more than 25,000 client companies. Its signature is unlimited one-on-one coaching available seven days a week with no appointment required, connecting participants to a live coach rather than a chatbot. It reports a 97 percent participant satisfaction rating.
Unusually for a firm of its size, INTOO publishes US small business pricing: $600 for a three-month Solo+ program for hourly employees, $850 for Flex, $1,300 for Premium, and $3,750 for a six-month Select program for executives. Until-landing programs, volume discounts, and global pricing still need a quote.
The breadth of INTOO's platform tools can feel overwhelming to less tech-comfortable employees. For an employer that wants generous, on-demand coaching access at a price it can see upfront, INTOO is a leading option.
Randstad RiseSmart, part of Randstad Enterprise, is one of the few enterprise-grade providers that publishes a real rate card. Its US packages cost $899 for three months for entry-level roles; $1,899 for three months or $2,599 for six months for individual contributors and managers; and $6,499 for a 12-month program for directors and above.
That transparency is unusual and valuable: you can match the tier to the seniority of the people leaving without a discovery call. The program pairs one-on-one coaching with a technology platform and on-demand HR dashboards, which gives HR clean reporting on how the program is being used.
Because its published packages run from entry-level to executive programs, it works well for a small layoff; an order of more than 50 programs, or support outside the US, moves to a custom quote.
In high-volume deployments, RiseSmart's technology-forward model can feel less personal than a boutique coaching firm. Still, for a small business that wants to see the number and get structured, well-instrumented support, RiseSmart is often the most practical enterprise-quality choice.
Careerminds, based in Wilmington, Delaware, built its model around virtual delivery: unlimited one-on-one coaching, resume writing, interview training, and real-time dashboards for HR, with virtual or onsite support on the day employees are notified. Some of its programs run until the person lands, with no time cap on coaching.
Careerminds does not publish a rate. Pricing depends on how many people are affected and on their roles and levels, and the employer pays only for participants who actively engage. The company says it delivers 25 percent better value than legacy providers.
Careerminds reports a 95 percent placement rate and an average time to land of 11.5 weeks, with support in 80-plus languages across 100-plus countries. For a small business with distributed or multi-location staff, the virtual-first structure fits well, and paying only for engaged participants limits waste. It leans on technology and dashboards, so an employer that wants a highly local, in-person touch may prefer a boutique.
Challenger, Gray & Christmas is the longest-established name in the category, founded in 1966 as the first outplacement firm in the US, and is also the source of the widely cited monthly layoff tracker. It runs programs from entry-level roles to executives, gives each employer a dedicated account management team, and describes its approach as coaching-first, pairing human expertise with technology.
According to Challenger's own 2025 results, 97 percent of the employees it supported say they would recommend its services, and they took 2.72 months on average to land a new role.
Pricing is not published; Challenger quotes each program. Its coaching-first model and its separate executive coaching practice make it a strong fit for a small business letting go of a senior leader who warrants an intensive, personal program. For a broad layoff of junior or hourly staff, it may be more program than the situation calls for.
LHH, formerly Lee Hecht Harrison and part of the Adecco Group, describes itself as the global leader in outplacement services, helping half a million people a year move to their next opportunity across more than 60 countries.
LHH's strength is scale and logistics. When a layoff involves hundreds or thousands of people across multiple locations, LHH has the coaching capacity and infrastructure to run it, which few firms can match.
Pricing is not published, so every program starts with a quote. For a small business, LHH is almost always more than the situation requires. It is built for enterprise-scale events, and its program depth reflects that.
Korn Ferry is a global organizational consulting firm whose career-transition arm leans on an extensive employer network, which is its real differentiator: beyond coaching and resume work, it can open doors that a cold application would not.
Korn Ferry reports that 92 percent of laid-off employees who use its services land a role equal to or better than the one they left. Its full program spans assessments, coaching, upskilling, personal branding, and even onboarding support after the participant starts a new job.
Pricing is not published, and Korn Ferry quotes each program. A program of this depth is hard for a small business to justify outside a senior or executive departure. For an enterprise transitioning leaders who benefit from board-level networking and a deep coaching bench, Korn Ferry is a top-tier option; for a small team, that network reach is more than most layoffs warrant.
Outplacement services for executives
Executive outplacement is the same category run at a different intensity: a dedicated senior coach, six to twelve months rather than three, and published prices of $3,750 to $6,499 per person against entry tiers that start at $275. The work also changes shape, because a senior leader runs a slower, quieter search against a smaller pool of roles.
Three things separate an executive program from a standard one. Confidentiality, because a senior departure travels through an industry fast and the search usually starts before the exit is public. Network access, where the provider makes introductions rather than surfacing postings. And positioning: board readiness, personal branding, and the advisory or fractional roles a senior leaver may take instead.
Of the eight providers reviewed above, Challenger and Korn Ferry lean hardest into this work, the first on high-touch personal coaching and the second on employer network reach. If you would rather buy at a published price, INTOO sells a six-month Select program at $3,750 and Randstad RiseSmart a 12-month Premier package at $6,499.
For a small business this is usually a single-person purchase rather than a program: one senior departure, one provider, and a cost per person several times the basic tier. Ask who the coach would be and what they did before coaching, because at this level the network is the product rather than the platform.
Outplacement vs severance
Severance is money; outplacement is help finding the next job. Severance is the pay and continued benefits an employer gives a departing employee, usually a lump sum or salary continuation for a set period. Outplacement is a specific service an employer may include as part of that package instead of, or alongside, extra cash.
Severance itself is not a federal mandate. According to the Department of Labor, the Fair Labor Standards Act contains no severance pay requirement; severance pay is a matter of agreement between employer and employee. That leaves the size of any package, and whether it includes outplacement, for you to set.
Severance and outplacement are often bundled, and some employers add outplacement precisely because a modest program can cost less than additional weeks of pay while still signaling goodwill and easing the transition. Whether to offer cash, outplacement, or both is a policy choice that depends on the role, the circumstances, and the budget.
That choice also decides the tax treatment. Under IRS Publication 15-B, outplacement stops being a tax-free working condition benefit if the employee can choose cash or taxable benefits in its place. And if you reduce severance for employees who take outplacement, the difference between the unreduced and reduced severance counts as wages.
Outplacement for terminated employees
Employers can provide outplacement to terminated employees, but it is most commonly offered for layoffs and reductions in force, where the separation is not the employee's fault. That is where the value is clearest: it protects the employer's brand, supports people who are losing a job through no failing of their own, and lowers the odds that a difficult exit becomes a formal dispute.
Outplacement is a benefit the company chooses to extend, so whether any given departing employee receives it comes down to the severance policy and the circumstances of the separation. There is no legal requirement to provide it; it is a goodwill and risk-management decision.
Before you choose: is it a layoff or avoidable turnover?
Before you budget for outplacement, work out whether you are facing a genuine layoff or avoidable turnover, because the right spend depends on which one you are in. If you are executing a genuine layoff, driven by the economics of the business, outplacement is a reasonable benefit and the providers above are where to look.
Outplacement is what you buy after a separation has been decided. But if people are leaving in ways you could have influenced, the more valuable spend is preventing avoidable departures in the first place, since the cost of replacing someone runs far higher than the cost of helping them leave well.
This is where FirstHR fits, and to be direct, outplacement itself comes from the providers above. FirstHR is an HR platform for US small businesses that helps small teams run structured onboarding, training, and clear HR processes, the work that reduces avoidable turnover before a separation is ever on the table.
The same platform's e-signature, document management, and task workflows can also support a clean, documented offboarding when one is warranted.
If your bottleneck is turnover you could prevent rather than a layoff you have already decided on, that is the problem worth solving first.
Frequently Asked Questions
What are outplacement services?
They are employer-funded career-transition support (coaching, resume help, LinkedIn work, interview prep, and job-search assistance) provided to employees being let go, usually as part of severance. The employer hires and pays a specialist provider, and the departing employee receives the help. The goal is to speed the next job search while protecting the employer's brand and easing the transition.
What is the difference between outplacement and severance?
Severance is the pay and benefits a departing employee receives; outplacement is a service, career-transition support, that an employer may include in that package. In short, one is money and the other is help finding the next job. Some employers offer both, some offer cash only, and some add outplacement because it can cost less than extra pay while still signaling goodwill.
Who pays for outplacement services?
The employer, always. Outplacement is a benefit a company buys and provides to departing employees, typically as part of severance. An employee laid off without it who wants equivalent help would pay out of pocket for a career coach or similar service. For the employer, it is a budgeted cost per person, from a few hundred dollars for a basic program to several thousand for senior roles.
How much do outplacement services cost?
Outplacement costs $275 to $6,499 per person at published US prices, and the employer covers it. Seniority and program length drive the difference. Turbo Transitions starts at $275, VelvetJobs at $500, INTOO at $600, and Randstad RiseSmart at $899. Mid-tier coaching runs about $795 to $2,599, and published executive programs $3,750 to $6,499. Several providers still quote privately and discount for larger layoffs.
What do outplacement services include?
A typical program includes career-transition coaching, resume and cover-letter help, LinkedIn profile work, interview preparation, and job-search strategy with leads, sometimes plus assessments and upskilling. Coaches guide and prepare the employee but do not apply to jobs on their behalf. That done-for-you execution is a separate category sometimes called reverse recruiting.
Are outplacement services worth it for a small business?
For a genuine layoff, yes: outplacement protects your brand, supports departing staff, and can reduce dispute risk, often for less than extra severance. Several providers are priced for small teams. But if the real issue is avoidable turnover rather than a true reduction in force, the money is better spent preventing departures, since replacing an employee costs far more than a basic program.
What are the best outplacement services for a small business?
The providers with published, per-person pricing are easiest to work with. Turbo Transitions, which is built for smaller employers, starts at $275, followed by VelvetJobs at $500, INTOO at $600, and Randstad RiseSmart at $899. Careerminds is a virtual-first option that quotes each program. LHH and Korn Ferry quote privately and are built for enterprise-scale layoffs, which is usually more than a small team needs. Get quotes from two or three and ask each for its average time to placement.
Do outplacement services help with terminated employees or only layoffs?
Both, though layoffs are the usual case. Outplacement is most common for layoffs and reductions in force, where the separation is not the employee's fault and the brand-protection value is clearest. Employers can still offer it for other terminations at their discretion; it is a benefit they choose to extend, so whether a terminated employee receives it depends on the company's severance policy and the circumstances.
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