FirstHR

Healthcare Payroll Software for Practices

Compare 12 healthcare payroll platforms for practices of 5 to 50 staff, with real cost, shift differential rules, and PBJ requirements.

Nick Anisimov

Nick Anisimov

FirstHR Founder

Payroll
21 min

Healthcare Payroll Software

12 platforms compared for practices of 5 to 50 staff, the shift differential rule that quietly underpays nurses on every overtime week, the alternative overtime system most outpatient practices are not allowed to use, and what a 15-person practice actually pays

A nurse earns $35 an hour. This week she works 24 regular hours and 16 night hours carrying a $5 differential, then picks up overtime. If your payroll calculates that overtime at $35 times 1.5, it is wrong, and the Department of Labor names this exact failure as a common error in the health care industry.

Her regular rate for the week is $37, because the differential is compensation for work performed and belongs in the calculation. The difference on one nurse in one week is small. Across a clinical staff running differentials every week, it is the shape of a collective action.

That is the useful version of what makes healthcare payroll different. Most comparisons in this category answer a different question, ranking a 400-bed hospital system and a five-provider clinic in the same list even though the two have almost nothing in common as payroll problems. This one is written for practices between 5 and 50 staff, covers what actually applies at that size, and says plainly where the healthcare-specialist platforms are the wrong purchase.

TL;DR
Most small practices should buy general SMB payroll rather than a healthcare-specialist platform. Gusto and OnPay fit outpatient practices at 5 to 50 staff; Patriot is the budget pick. Specialist platforms earn their price on PBJ reporting and credential libraries, which certified nursing facilities need and outpatient practices do not. Three rules matter everywhere: shift differentials must enter the regular rate before overtime, the 8 and 80 alternative is limited to hospitals and residential care, and salaried medical assistants are still owed overtime. A 15-person practice pays roughly $112 to $148 a month.

First question: are you a practice or a facility?

This single distinction eliminates most of the category, and almost no comparison asks it before ranking products.

Outpatient practiceCertified nursing facility
Typical examplesPhysician group, dental office, PT clinic, medspaSkilled nursing facility, long-term care
CMS staffing reportingNot applicableQuarterly PBJ submission required
Coverage patternBusiness hours, some evening or weekendRound the clock, every day
8 and 80 overtime optionNot availableAvailable to residential care establishments
Credential volumeHandful of licensed cliniciansLarge clinical workforce with rolling expiry
Right software categoryGeneral SMB payrollHealthcare-specialist or enterprise HCM

If you are a practice, the healthcare-specific features that dominate these comparisons are features you will pay for and not use. PBJ file generation is worthless without a PBJ obligation. A credential library sized for hundreds of clinical staff is expensive overhead for a practice tracking eight licenses. Union rule engines and 24-hour scheduling matrices are answering a question you do not have.

What a practice genuinely needs from payroll is narrower: correct differential handling if you run evenings or weekends, accurate overtime including the regular rate calculation, clean handling of a mixed W-2 and contractor roster, and multi-state filing if any staff live across a line. General SMB payroll platforms do all of that.

Shift differentials and the regular rate

This is the rule that produces the most back-pay exposure in healthcare, and it applies to any practice paying extra for evenings, nights, or weekends.

Under the Fair Labor Standards Act, overtime is 1.5 times the regular rate, defined as total remuneration for the week divided by total hours worked. It is not the base hourly rate. Shift differentials are compensation for work performed and cannot be excluded from it, and the Department of Labor guidance for the health care industry names failure to include differentials in the regular rate as a common violation.

StepCalculationFigure
Base pay$35 x 40 hours$1,400
Night differential$5 x 16 night hours$80
Total remunerationBase plus differential$1,480
Regular rate$1,480 divided by 40 hours$37.00, not $35.00
Overtime rate$37.00 x 1.5$55.50, not $52.50
The regular rate is recalculated every pay period
This is what makes manual handling fail rather than merely annoy. The regular rate is not a property of the employee that you set once. It depends on how many of that person's hours fell in differential windows during that specific week, so it moves every period as the schedule moves. A nurse who worked mostly nights one week and mostly days the next has two different regular rates and two different overtime rates. Any payroll setup where someone types a rate in manually will drift, and the drift runs against the employee. Confirm that any platform you evaluate computes the blended regular rate automatically from the differential pay codes rather than expecting an entered figure.

Two related traps. Paying the differential on all hours and then calculating overtime only on base is a documented industry error rather than a rounding difference. And where an employee works two roles at different rates in the same week, which is common in small practices, the regular rate blends across both. Our guide to overtime rules covers the underlying calculation.

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The 8 and 80 rule, and who may actually use it

Section 7(j) of the Fair Labor Standards Act offers healthcare employers an alternative to the 40-hour workweek: a fixed 14-day work period, with overtime paid for hours beyond 8 in a day or 80 in the period. For 12-hour shift patterns that do not fit neatly into weeks, it is genuinely useful.

ConditionRequirement
Who may use itHospitals and residential care establishments only
Work periodA fixed, regularly recurring 14-day period
AgreementPrior agreement or understanding with affected employees before the work
Overtime triggerOver 8 hours in a day or over 80 in the 14 days
Mixing systemsPermitted across different employees, never for the same individual
RateStill 1.5 times the regular rate, differentials included
An outpatient practice using 8 and 80 creates liability every cycle
The eligibility limit is the part that gets missed. The 7(j) exception is available to hospitals and residential care establishments. A physician-owned outpatient practice, a dental office, or a standalone clinic generally is not one, and adopting the 14-day method there means underpaying overtime on every pay period it is applied. Practices sometimes inherit the method from a payroll setup copied from a hospital environment or from an administrator whose previous employer used it lawfully. If your practice is running an 8 and 80 configuration, verify that you are actually eligible before the next cycle rather than after a claim.

State law adds another layer. California requires daily overtime after 8 hours and double time after 12, which for a clinic running 12-hour shifts triggers overtime on every shift regardless of weekly totals. The federal 40-hour analysis alone is insufficient there and in several other states.

Salaried does not mean exempt

The other frequent source of claims in practices is treating a salary as an exemption. Exemption depends on duties and salary together, and the professional exemption generally requires advanced knowledge in a field of science or learning acquired through prolonged specialised instruction. Medical assistants typically do not meet it, and neither do most front desk, billing, and technician roles. A salaried medical assistant working 45 hours is owed overtime on five of them. Our guide to exempt versus non-exempt classification covers the tests.

Per-diem, locum, and contractor staff

Practices routinely run a mixed roster, and the labels used in healthcare do not map cleanly onto tax classifications.

ArrangementUsual classificationWhat to check
Per-diem nurse working your shiftsUsually a W-2 employeeYou control schedule, supervision, and equipment
Locum physician through an agencyUsually the agency's workerConfirm in the agency contract who employs them
Locum engaged directlyDepends on the arrangementApply the common-law test rather than the label
Reading or interpretation servicesOften a genuine contractorIndependent practice, own equipment, multiple clients
Front desk staff on flexible hoursW-2 employeeFlexible hours do not create contractor status

The word per-diem does nothing legally. Classification follows the IRS common-law test on behavioral control, financial control, and the nature of the relationship, and a per-diem nurse who works shifts you assign, under your clinical supervision, with your equipment and your protocols, is difficult to defend as an independent contractor. Healthcare is an area where this is examined, and reclassification brings back payroll taxes, penalties, and usually state wage claims covering several years. Our guides to employee versus contractor classification and misclassification cover the test and the exposure.

The software question that follows is simply whether your platform handles both worker types with year-end filing for each. Most do; a few do not, and discovering the gap in January is expensive.

PBJ reporting, and why most readers can skip it

Payroll-Based Journal appears in every healthcare payroll comparison, usually without stating who it applies to. It applies to Medicare and Medicaid certified long-term care and skilled nursing facilities, with swing-bed hospitals excepted. If you run an outpatient practice, dental office, or clinic, it does not apply to you and you should not pay for it.

ItemRequirement
Who filesMedicare and Medicaid certified long-term care and skilled nursing facilities
What is reportedHours worked and paid per employee per day, by CMS job title code
Who is includedEmployees plus agency and contract staff
What is excludedPaid and unpaid breaks, and off-site hours for nursing positions
Deadline45 calendar days after each fiscal quarter ends
Penalty for missing itAutomatic one-star staffing rating regardless of actual staffing

The penalty structure is what makes PBJ a software requirement rather than an administrative task for facilities that do have the obligation. A missed submission produces a one-star staffing rating in the Five-Star Quality Rating System even if the facility was fully staffed all quarter, and that rating is public. CMS also updated its PBJ data specifications during 2026, which is the sort of change a specialist platform absorbs and a general payroll product does not.

PBJ is the honest dividing line in this category
If you have a PBJ obligation, the healthcare-specialist platforms are worth their quote and the general SMB payroll products in this comparison are not adequate: you would be assembling the file by hand from time and attendance data every quarter, against a deadline with a public penalty. If you do not have a PBJ obligation, that same feature depth is the reason the specialist platforms cost more than you need to spend. Establish which side of that line you are on before taking a single sales call, because it determines which half of this comparison is relevant to you.

12 healthcare payroll platforms compared

Sorted by published price where one exists, with the quote-only specialists below. Every platform here files payroll taxes; the columns show what each adds beyond that.

ProviderBest ForStarting PriceShift Differential RulesPBJ ReportingCredential TrackingBuilt for Healthcare
PatriotUnder 25 staff, tight budget$37 + $5/ee
SquareClinics on Square point of sale$35 + $6/ee
OnPaySmall practices, one flat plan$49 + $6/ee
GustoMost practices at 5 to 50$49 + $6/ee
QuickBooksPractices on QuickBooks books$50 + $6.50/ee
Paychex FlexPractices wanting a contact$39 + $5/ee
ADP RUNMulti-site groups, complianceQuote
NetchexFacilities needing PBJQuote
PaycorGrowing multi-location groupsQuote
Paylocity50 or more staff, HR depthQuote
UKG ReadyHospitals and large systemsQuote
HR for HealthDental and small clinicalQuote
Verified as of July 2026 from vendor pricing pages where published. ADP, Netchex, Paycor, Paylocity, UKG, and HR for Health are quote-only. Shift Differential Rules means the platform applies differential pay codes automatically and folds them into the regular rate for overtime rather than requiring a manual pay item. PBJ Reporting means it produces the CMS staffing file required of Medicare and Medicaid certified nursing facilities, which most small practices never need. Credential Tracking means license and certification expiry monitoring within the platform. Every provider listed files payroll taxes; the columns show what they add beyond that.

Gusto

The strongest general fit for an outpatient practice at 5 to 50 staff. Custom pay rates handle shift differentials, it computes the blended regular rate, it pays W-2 employees and 1099 contractors with year-end filing for both, and its onboarding and document collection are the best among payroll-first platforms, which matters in a sector that hires continuously. Simple runs $49 per month plus $6 per employee.

Two constraints worth pricing. Time tracking sits on Plus at $80 plus $12 per employee, which for a practice running shifts is effectively the tier you need. And Simple covers a single state only.

Pros
Handles shift differentials and computes the blended regular rate correctly
W-2 and 1099 workers in one system with year-end filing for both
Best onboarding and document collection among payroll-first platforms
Published pricing, month to month, no long-term contract
Benefits administration and broker support included
Cons
Time tracking requires the Plus tier, roughly doubling cost at 15 staff
No credential or license expiry tracking
No PBJ reporting for certified nursing facilities
Simple plan is single-state only

OnPay

Close to Gusto in capability with one flat plan at $49 per month plus $6 per employee, and every state included at no surcharge. For a practice with staff living across a state line, or a group with sites in two states, that structure is materially cheaper than the alternatives. It also publishes healthcare-specific material and handles the mixed W-2 and contractor rosters practices run.

Pros
One flat plan with no features gated behind a higher tier
All 50 states included with no multi-state surcharge
Supports multiple pay rates and differentials in the same run
Health benefits brokerage and HR document tools available
First month free without a credit card
Cons
No native time tracking, which shift-based practices need
No credential tracking or PBJ reporting
Thinner HR tooling than Gusto unless you buy the add-on
Interface is functional rather than polished

Patriot Software

The cheapest legitimate full-service payroll at $37 per month plus $5 per employee, with a time and attendance add-on available separately. For a small practice with straightforward daytime hours and a tight budget, it does the core job at the lowest price on this list.

What it does not have is any healthcare specificity at all. Differential pay codes are manual pay items, there is no credential tracking, and additional states cost extra.

Pros
Lowest published base price in full-service payroll at $37 per month
Inexpensive time and attendance add-on rather than a tier upgrade
Unlimited payroll runs with no per-run charges
Contractor payments supported for genuine 1099 workers
Cons
No automated differential handling: pay codes are manual
No credential tracking or healthcare-specific features
$12 per month for each additional state filed
Two to four business day direct deposit with no same-day option

Square Payroll

Relevant to clinics already taking patient payments through Square, particularly medspas, dental practices, and cash-pay clinics. At $35 per month plus $6 per person it has the lowest published base fee here, and timecards flow from the same system that takes payment.

Pros
Lowest published base fee among full-service providers at $35
Timecards flow from Square point of sale with no manual entry
Contractor-only plan at $6 per person with no base fee
Simple setup with no sales process
Cons
Value depends heavily on already using Square for payments
No differential rule engine, credential tracking, or PBJ
Thin HR functionality for a growing practice
Narrower integration catalog than Gusto or ADP

QuickBooks Workforce Payroll

Core is $50 per month plus $6.50 per employee. The argument is ledger proximity rather than healthcare capability: if practice accounting already lives in QuickBooks Online, payroll entries reach the general ledger without an export step. There are no healthcare-specific features.

Pros
Native general ledger sync with QuickBooks Online
Full-service tax filing on every tier including Core
Widely used by practice bookkeepers and accountants
Time tracking bundled on higher payroll tiers
Cons
No differential engine, credential tracking, or PBJ reporting
Per-employee pricing increased on July 1, 2026
Little advantage if practice accounting lives elsewhere
Core tier lacks time tracking

Paychex Flex

Service rather than software, with named representatives at higher tiers and a large compliance team. Flex Essentials is published at $39 per month plus $5 per employee for businesses under 20 people, which covers many practices, and everything above is quote-only. Its published healthcare compliance material is reasonable and it offers a PEO route for practices wanting benefits leverage.

Pros
Published entry pricing at $39 plus $5 for teams under 20
Named service representatives available at higher tiers
ACA compliance tooling and reporting included
PEO option available for practices seeking benefits pricing
Cons
Early termination fees of $1,500 to $3,000 on annual contracts
Setup fees of $150 to $500 on top of the monthly rate
Only Essentials pricing is published; everything above is quote-only
Interface reads dated next to newer platforms
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ADP RUN

The deepest tax compliance engine in the category, with healthcare-oriented capability at the higher product tiers including ACA reporting and, in Workforce Now, PBJ. For a multi-site group operating across states with a real administrative function, that depth is the argument. ADP does not publish RUN pricing.

Pros
Best-in-class tax compliance across federal, state, and local jurisdictions
Shift differential and on-call pay handled as routine
ACA reporting included, with PBJ available in higher-tier products
Scales from a single practice to a multi-site group
Cons
No published pricing: every quote requires a sales conversation
Annual contract with automatic renewal and a notice window
Substantially more platform than a 15-person practice needs
Post-implementation support quality is a recurring complaint in reviews

Netchex

Positioned explicitly as a healthcare specialist, combining payroll with credential and certification tracking, PBJ file generation, shift differential rules, and a learning module for compliance training. For a certified nursing facility this is the shape of product that removes real quarterly work rather than adding a feature.

Pricing is quote-based, and the fit narrows sharply below facility scale.

Pros
Native PBJ file generation for certified nursing facilities
Credential and license expiry tracking built in
Shift differential and premium pay rules configured natively
Learning module supports compliance training records
Cons
Quote-only pricing with no published rates
Implementation is a project rather than a signup
Feature depth is wasted on an outpatient practice
Priced well above general SMB payroll platforms

Paycor

Aimed at growing multi-location healthcare groups, with differential rules, per-diem handling, PBJ support, credential alerts, and earned wage access. It sits between SMB payroll and enterprise HCM, which is the right band for a group that has outgrown Gusto but is not a hospital system.

Pros
Built for multi-location groups with several sites and cost centers
Shift differential rules, credential alerts, and PBJ support
Earned wage access, which matters for clinical retention
Deeper reporting than SMB payroll platforms
Cons
Quote-only pricing with no published rates
Implementation timeline measured in weeks
Overbuilt for a single-site practice
Annual contracts with limited flexibility

Paylocity

A full human capital management platform with a published healthcare practice, covering shift differentials, on-call pay, credential tracking, and a learning management system for compliance training. The natural band is roughly 50 employees and up, which places it above most practices reading this page.

Pros
Deeper HR functionality than payroll-first platforms
Credential tracking and compliance learning in one system
Strong employee self-service and mobile experience
Scales into mid-market without replatforming
Cons
Quote-only pricing with no published rates
Aimed at 50 or more employees, above most practices
Implementation is a project measured in weeks
Cost is difficult to justify below that headcount

UKG Ready

Built for hospitals and large health systems, with round-the-clock scheduling, credential libraries, union rule handling, and PBJ. Everything about it assumes a workforce measured in hundreds and an administrative function to run it. It is on this list for completeness and because it appears in every healthcare payroll comparison, not because a small practice should evaluate it.

Pros
Scheduling and labor management built for 24-hour clinical coverage
Comprehensive credential library and compliance tooling
Handles union and non-union workforces in one system
Enterprise reporting and workforce analytics
Cons
Quote-only pricing aimed at enterprise budgets
Implementation is a multi-month project
Entirely inappropriate for a practice under 50 staff
Requires dedicated administrative ownership

HR for Health

A niche option built specifically for small clinical practices, with a dental and optometry focus, combining HR compliance documentation, license and continuing education tracking, and payroll delivered through an embedded partner. For a practice that wants credential tracking without facility-grade pricing, it is the closest fit in this comparison.

Pros
Built specifically for small clinical practices rather than facilities
License and continuing education tracking included
HIPAA and OSHA documentation tooling for practice compliance
Payroll included through an embedded partner
Cons
Quote-based pricing that sits above general SMB payroll
Narrow focus on dental and similar practice types
Smaller vendor with a smaller integration catalog
Payroll capability depends on the embedded partner rather than being native

What a small practice actually pays

Modelled at 5, 15, and 30 staff, which covers most outpatient practices. Quote-only platforms are excluded because there is no published figure to model honestly.

Provider5 staff15 staff30 staffAnnual at 30
Patriot Full Service$62$112$187$2,244
Square Payroll$65$125$215$2,580
Paychex Essentials$64$114$189$2,268
OnPay$79$139$229$2,748
Gusto Simple$79$139$229$2,748
QuickBooks Core$83$148$245$2,940
Gusto Plus$140$260$440$5,280
Monthly cost at published July 2026 rates. Quote-only providers are excluded because no published figure exists to model. Gusto Plus is shown separately because time tracking sits on that tier rather than Simple, which matters for a practice running shifts. Excludes promotional periods, benefits premiums, workers compensation, and any separate time and attendance product. Healthcare-specialist platforms with credential tracking and PBJ generally quote above this range and are aimed at facilities rather than outpatient practices.

Two observations. At 15 staff the published options cluster between roughly $112 and $148 a month, a spread of about $36, which is small enough that choosing on price alone leaves most of the decision unmade. What actually separates them at that size is multi-state handling, contractor support, and whether time tracking is included.

And the Gusto Plus row is the one to read carefully. Time tracking sits on that tier rather than Simple, and for a practice running evening or weekend shifts, time tracking is not optional: it is the input that makes differential handling and the regular rate calculation work. At 15 staff that takes the monthly cost from $139 to $260.

Price the specialist platforms only if you have a PBJ obligation
The quote-only healthcare platforms are absent from the table because they do not publish rates, and their sales process assumes a facility rather than a practice. Before requesting a quote, check whether you have a CMS staffing reporting obligation. If you do, the quote is worth getting and the published-price platforms in this table are probably not sufficient. If you do not, you are about to spend a sales cycle evaluating credential libraries and PBJ engines you will never use, and the honest answer is on the published side of this comparison.

Credential tracking: a real problem in the wrong system

Every practice has this problem. Clinical licenses, board certifications, DEA registrations, BLS and ACLS cards, and immunisation records all expire on independent schedules, and an expired license means a clinician cannot lawfully work the shift they are scheduled for.

The question is not whether you need to track it but where the tracking belongs. Payroll runs on a pay cycle. Credentials expire on their own calendar, and nothing about a payroll run surfaces the fact that a nurse practitioner's certification lapses in three weeks.

What happens if a license lapses between payroll cycles?
The clinician cannot lawfully practise, the shift may be unbillable, and depending on the setting the practice may face a survey or credentialing finding. Nothing in a payroll run detects this, because payroll processes hours after they are worked. Detection has to happen ahead of the schedule, which means the credential record needs a date field and something watching it.
Who owns the credential file in a 15-person practice?
Usually an office manager who also runs scheduling, billing, and hiring, and usually in a spreadsheet. That works until the person leaves or until several renewals land in the same month. The failure mode is quiet: nothing breaks on the day a certificate expires, and the gap surfaces at credentialing, at survey, or during a payer audit months later.
Can you produce a training record for someone who left?
HIPAA and OSHA training acknowledgments, bloodborne pathogen training, and annual compliance modules all need completion records that survive the employee. In a sector with high clinical turnover, a substantial share of your training documentation relates to people who no longer work for you, and retention obligations continue after departure.
Is the credential file separate from the personnel file?
It should be, and so should anything containing health information. Occupational health results, immunisation records tied to fitness for duty, workers compensation medical documentation, and leave paperwork are kept separate from the general personnel file under several rules independent of HIPAA. A single folder holding everything is a common small-practice arrangement and a poor one.

Facility-grade payroll platforms solve this by including a credential module, which is a legitimate answer if you are buying that platform anyway. Buying a facility-grade payroll platform in order to get credential tracking is an expensive route to a document management requirement.

Verdict by practice type

Routing by what you actually are rather than by feature count. Most of these point away from the healthcare-specialist platforms.

If this is youStart withBecause
Outpatient practice, 5 to 50 staff, one stateGustoBest all-round payroll and onboarding, differentials handled correctly
Practice with staff in more than one stateOnPayAll states included at no surcharge on one flat plan
Practice under 25 staff on the tightest budgetPatriotCheapest full-service filing, differentials entered manually
Medspa or dental clinic on SquareSquare PayrollTimecards flow from the system already taking payment
Practice accounting already in QuickBooksQuickBooks CoreLedger sync with no export step
Certified nursing facility with PBJ obligationNetchex or PaycorNative PBJ generation against a public deadline penalty
Multi-site clinical group across statesADP RUN or PaycorMulti-jurisdiction compliance and cost center reporting
Dental practice wanting license trackingHR for HealthCredential tracking without facility-grade pricing
Above 50 clinical staff, wanting HR depthPaylocityHCM tooling and compliance learning in one system
Hospital or large health systemUKG Ready24-hour scheduling, union rules, and enterprise credentialing

Before you choose

FirstHR does not process payroll, file payroll taxes, calculate differentials, or generate PBJ files. Every platform above does something we do not, and if paying clinical staff correctly is the problem in front of you, one of them is the answer. Pick from the comparison.

The reason this section exists is the credential section above it. Practices consistently arrive at healthcare payroll software looking for two things at once: a payroll engine and a way to stop losing track of licenses, certifications, and training records. Those are different problems, and buying a facility-grade payroll platform to solve the second one is how a 15-person practice ends up with a quote built for a nursing home.

That is the layer we handle: onboarding workflows a new clinician completes before their first shift, e-signature on I-9s, W-4s, offer letters, and policy acknowledgments, employee records with expiring document fields that stay retrievable after someone leaves, document management, and training with completion tracking for HIPAA, OSHA, and practice-specific modules. It runs at a flat $98 to $198 per month for 5 to 50 employee US teams regardless of headcount. It sits alongside whichever payroll platform you choose rather than replacing it. Our guide to healthcare onboarding best practices covers what that sequence looks like in a clinical setting.

Key Takeaways
Shift differentials must be included in the regular rate before overtime is calculated, and the regular rate is recomputed every pay period based on how many hours fell in differential windows. Calculating overtime on base rate alone is named by the Department of Labor as a common health care violation.
The 8 and 80 alternative overtime system under section 7(j) is available to hospitals and residential care establishments only. An outpatient practice applying it underpays overtime every cycle, and it also requires a prior agreement with affected employees.
PBJ reporting applies to Medicare and Medicaid certified nursing facilities, not to outpatient practices. Submissions are due 45 days after each quarter, and missing one produces an automatic one-star staffing rating regardless of actual staffing.
Most practices at 5 to 50 staff should buy general SMB payroll rather than a healthcare-specialist platform. Published options cost roughly $112 to $148 monthly at 15 staff, while specialist platforms are quote-only and priced for facilities.
A salary does not create an overtime exemption. Medical assistants and most front desk, billing, and technician roles are non-exempt regardless of how they are paid, which is a frequent source of back-pay claims in practices.

Frequently Asked Questions

What makes healthcare payroll different from regular payroll?

Shift differentials that must enter the regular rate before overtime, clinical credentials that expire, mixed W-2 and per-diem rosters, and for certified nursing facilities a quarterly CMS staffing submission. An outpatient practice needs the first two and generally not the last.

How do shift differentials affect overtime pay?

They raise the overtime rate. Overtime is 1.5 times the regular rate, being total compensation divided by total hours, not the base rate. A nurse at $35 with 16 night hours at a $5 differential across 40 hours has a regular rate of $37, so overtime is $55.50 rather than $52.50.

What is the 8 and 80 overtime rule and can my practice use it?

Section 7(j) lets hospitals and residential care establishments use a fixed 14-day period, paying overtime beyond 8 hours daily or 80 in the period, with a prior agreement in place. It is not available to physician-owned outpatient practices or dental offices, and applying it there underpays overtime every cycle.

What is PBJ reporting and does my practice have to do it?

Payroll-Based Journal is a quarterly CMS staffing submission required of Medicare and Medicaid certified long-term care and skilled nursing facilities. It is due 45 days after each fiscal quarter, and missing it triggers an automatic one-star staffing rating. Outpatient practices and clinics have no PBJ obligation.

Do I need credential tracking in my payroll system?

You need it somewhere, but payroll is an awkward home for it because credentials expire on their own calendar rather than on a pay cycle. Facility platforms include it, which is fine if you are buying one anyway. For a small practice it is more naturally a document management requirement than a payroll one.

How much does healthcare payroll software cost for a 15-person practice?

At published July 2026 rates, roughly $112 for Patriot, $114 for Paychex Essentials, $125 for Square, $139 for OnPay or Gusto Simple, and $148 for QuickBooks Core per month. Adding time tracking through Gusto Plus takes it to about $260. Specialist healthcare platforms are quote-only and priced above this range.

How do I pay per-diem and locum staff correctly?

Classification first. A per-diem nurse working shifts you assign under your supervision with your equipment is usually a W-2 employee regardless of the label. A locum through an agency is usually the agency's worker. Genuine contractors are paid gross with Form 1099-NEC at $600 or more.

What is the best payroll software for a small medical practice?

Gusto or OnPay for most outpatient practices at 5 to 50 staff, with OnPay ahead for multi-state and Gusto ahead for onboarding and benefits. Patriot if budget is binding. Square for clinics already on Square. Healthcare-specialist platforms are better healthcare products and worse small-practice fits.

Are medical assistants exempt from overtime?

Almost never. Exemption depends on duties and salary together, and the professional exemption generally requires advanced knowledge acquired through prolonged specialised instruction, which medical assistants typically do not meet. A salaried medical assistant working 45 hours is owed overtime on five of them.

Does payroll software need to be HIPAA compliant?

Payroll data is generally employment information rather than protected health information, so a payroll platform is not usually a business associate. Health data entering the employment record, such as occupational health results or leave documentation, should be kept separate from the personnel file for independent reasons.

Should a small practice use a healthcare-specific payroll platform?

Usually not. Specialist platforms earn their price through PBJ generation, credential libraries, union rules, and 24-hour scheduling, none of which an outpatient practice needs. What a practice needs is correct differentials, accurate overtime, and mixed worker support, which general SMB payroll platforms provide at a fraction of the cost.

How does high clinical turnover affect payroll setup?

It shifts the burden from processing to onboarding. Each clinical hire needs the usual tax forms plus license verification, certifications, immunisation records, screening, and HIPAA and OSHA training acknowledgments. Payroll is unaffected by turnover; document completeness is what degrades, and the gaps surface at credentialing or survey.

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