Management analyst job description templates, plus senior, internal, consultant, and the SMB-native operations and office manager versions, with a guide to which role to hire. DOCX.
6 templates spanning the management analyst and consultant roles and the hands-on operations and office manager roles a smaller company hires instead, plus a clear guide to which role to actually hire. Download as DOCX.
A management analyst, often called a management consultant, studies how an organization operates and recommends ways to improve its efficiency and cut its costs. It is a real and well-paid role, but it is also a consulting and large-organization one, concentrated in consulting firms, big corporations, and government. For a smaller company, the role you actually need is usually different, and the most useful thing a hiring guide can do is help you see that before you post.
At FirstHR, we build hiring templates that match the title to the actual work, so this page does two things: it gives you a real management analyst template, and it helps you see when a hands-on operations manager is the role you actually want. The six templates span the analyst and consultant roles and the operations roles a smaller company hires instead, and before them is a clear guide to choosing. The guide to writing a job description covers the fundamentals.
TL;DR
Six job description templates spanning the management analyst role and its alternatives: Standard, Senior, Internal, Consultant, plus the SMB-native Operations Manager and Office Manager. The key step is confirming the role: a management analyst is a consulting and large-organization specialist, and a smaller company almost always needs a hands-on operations or office manager instead. A management analyst is salaried exempt, with a federal median of $101,190. Download as DOCX.
What Does a Management Analyst Do?
A management analyst studies an organization's processes, systems, and costs, gathers and analyzes data, identifies inefficiencies, and recommends changes that reduce cost and improve performance, often supporting the rollout afterward. The role maps to the federal category of management analysts, most of whom work as consultants advising clients on a contractual basis.
What defines the role is that it is advisory and specialized: it exists to study large organizations and recommend improvements, which presupposes the scale to act on a consultant's report. That context is the key thing to weigh before you post. If you are a smaller company, what you actually need is usually a hands-on operations manager who both analyzes and acts, which the disambiguation below covers.
Which Role Do You Actually Need?
This is the section that saves the most wasted effort, because the management analyst title is often reached for by companies that really need a hands-on operator, not an advisor. The roles differ by context and by whether the job is to advise or to run. Here is how they compare.
A management analyst is usually a consultant or a large-organization role
The first thing to settle is that a management analyst, sometimes called a management consultant, is a professional role concentrated in consulting firms, large corporations, and government, where there are big organizations and processes to study and improve. Most management analysts work as consultants advising clients, and many of the rest work inside large enterprises or government agencies. It is a specialized, advisory role, not a hands-on operational one. That context matters before you post, because if you are a smaller company, the role you actually need is usually not a management analyst at all, but a hands-on operations manager or office manager who runs the business rather than studying it. This page covers the management analyst role and the SMB roles that more often fit.
A smaller company usually needs an operations manager, not an analyst
When a smaller company thinks it needs a management analyst, what it usually needs is an operations manager: someone hands-on who runs and improves operations directly, manages people and processes, and fixes problems as they come up, rather than a specialist who studies the organization and writes recommendations. The management analyst model, analyze, advise, hand off, fits large organizations with the scale to act on a consultant's report. A smaller company needs the analysis and the doing in the same person. So if you are tempted by the analyst title, the operations manager or office manager templates here are almost always the better-matched hire. Reserve the management analyst title for a consulting firm or a large enough organization to use a dedicated advisory analyst.
Management analyst is also a major government job title
Part of why this title is so common is that it is a core government occupation. The federal government classifies management analysts under a dedicated series, and the role exists across many agencies, with position descriptions written for government grades and duties. So a large share of management analyst postings and search interest is federal or public-sector, which is a different hiring context from a small private business. If you are a private employer, that government framing is not yours to copy. The templates here are written for private employers, with a clear separation between the consulting and internal versions of the role and the SMB-native operations roles that most small businesses actually hire. This is general information, not legal or classification advice.
A management analyst is a salaried, exempt role
A management analyst generally qualifies as exempt under the administrative exemption of the Fair Labor Standards Act, since the primary duty is office work directly related to management or general business operations that involves the exercise of discretion and independent judgment, paid on a salary basis above the federal threshold. So the role is typically salaried and exempt, with no overtime obligation. This is consistent with its identity as a professional, advisory occupation rather than an hourly one. The more administrative office manager role, by contrast, may be non-exempt depending on the actual duties and pay. As always, exemption is decided by the real job duties and salary, not the title. This is general information, not legal advice; confirm classification with a qualified professional.
A Smaller Company Usually Needs an Operations Manager
When a smaller company thinks it needs a management analyst, what it usually needs is an operations manager who runs and improves operations directly, or an office manager who keeps the business organized. Reserve the management analyst title for a consulting firm or an organization large enough to use a dedicated advisory analyst.
Management Analyst Duties and Responsibilities
Management analyst duties cluster into analysis, recommendations, implementation support, and stakeholders. The mix shifts with the context, a consultant leans toward client engagements, an internal analyst toward your own processes, but the standard role touches all four. These are the duties grouped the way the templates use them.
Analysis
Study processes, systems, and costs
Gather and analyze operational data
Identify inefficiencies
Recommendations
Develop solutions to reduce cost
Recommend process improvements
Build and present findings
Implementation
Support rollout of changes
Help standardize processes
Measure impact after changes
Stakeholders
Advise leadership or clients
Document current and proposed processes
Partner with teams on change
A strong posting grounds these in your reality: whether the role advises clients or improves your own operations, the processes and data it works with, and the outcomes you expect. For a structured way to scope the role before posting, the guide to defining job responsibilities walks through it.
Which Template Should You Use?
Pick the template by the context and level you are actually hiring, which you should settle before writing a word. The analytical core runs through them, but whether the role advises or runs, and how senior it is, differs enough that the matched version reads far more credibly. Use this guide to choose.
Management Analyst (Standard)
Core analysis role
The baseline: study processes, systems, and data, find efficiencies, and recommend changes that reduce cost and improve performance. Start here for the standard role.
Senior Management Analyst
Complex engagements
For leading complex analysis: owning significant engagements, designing solutions to hard problems, advising leadership, and mentoring analysts. The senior version.
Internal / In-House
Improves your own org
For improving your own organization rather than advising clients: analyzing internal processes, finding efficiencies, and helping your teams make better decisions.
Management Consultant
External advisory
For advising client organizations: working on engagements, analyzing client problems, and helping clients improve, often across several projects and clients.
Operations Manager
Often the right SMB hire
The hands-on role a smaller company usually needs: running and improving operations directly, rather than a specialist who only studies and advises.
Office Manager
Generalist SMB alternative
The practical generalist alternative: administration, coordination, and everyday operations for a small company when the work is broad rather than purely analytical.
Match the Template to the Context
Standard analysis and improvement: Standard. Complex engagements and leadership: Senior. Improving your own organization: Internal. Advising external clients: Consultant. Running operations hands-on: Operations Manager. Keeping a small business organized: Office Manager. Pick by the context and the actual work.
6 Management Analyst Job Description Templates
Download all six as a single Word document or copy individual templates. Each follows the same structure: company overview, job summary, key responsibilities, qualifications, compensation, and how to apply. Fill in the brackets and post.
Download All 6 Job Description Templates
Standard analyst, senior, internal, consultant, operations manager, and office manager. All in one DOCX.
Template 1: Management Analyst (Standard)
The baseline: study processes, systems, and data, find efficiencies, and recommend changes that reduce cost and improve performance. Start here for the standard role.
Management Analyst Job Description (Standard)
MANAGEMENT ANALYST JOB DESCRIPTION
Company: __
Location: __ [On-site / Hybrid]
Reports to: [Director / VP / Engagement Lead]
Employment type: [ ] Full-time
FLSA status: Exempt (administrative; confirm by duties)
Compensation: $_____ per year [+ bonus]
ABOUT [COMPANY NAME]
[Two or three sentences about your company or firm, the kinds of
engagements or problems this analyst will work on, and the teams or
clients they will support.]
JOB SUMMARY
[Company Name] is hiring a Management Analyst to improve how
organizations operate. You will study processes, systems, and data,
identify ways to work more efficiently, and recommend changes that
reduce cost and improve performance, then help put them into practice.
KEY RESPONSIBILITIES
•Study organizational processes, systems, and costs
•Gather and analyze data on operations and performance
•Identify inefficiencies and recommend improvements
•Build reports and present findings to leadership or clients
•Develop solutions to reduce cost and improve results
•Support the implementation of recommended changes
•Measure the impact of changes after rollout
•Document current and proposed processes
REQUIRED QUALIFICATIONS
•[3 or more] years in analysis, consulting, or a related field
•Strong analytical, problem-solving, and data skills
•Experience studying and improving business processes
•Clear written and verbal communication
•[Bachelor's degree; some roles prefer a master's]
COMPENSATION AND HOW TO APPLY
Compensation: $_____ per year [+ bonus]
Benefits: [health, retirement, PTO: __]
To apply, send your resume to __.
[Company Name] is an equal opportunity employer.
Template 2: Senior Management Analyst
For leading complex analysis: owning significant engagements, designing solutions to hard problems, advising leadership, and mentoring analysts. The senior version.
Senior Management Analyst Job Description
SENIOR MANAGEMENT ANALYST JOB DESCRIPTION
Company: __
Location: __ [On-site / Hybrid]
Reports to: [Director / Partner / VP]
Employment type: [ ] Full-time
FLSA status: Exempt (administrative)
Compensation: $_____ per year [+ bonus]
JOB SUMMARY
[Company Name] is hiring a Senior Management Analyst to lead complex
analysis and improvement work. You will own significant engagements or
initiatives, design solutions to hard organizational problems, advise
leadership, and mentor analysts.
KEY RESPONSIBILITIES
•Lead complex analysis and improvement engagements
•Design solutions to significant organizational problems
•Advise leadership or clients on strategy and operations
•Own findings, recommendations, and implementation plans
•Mentor analysts and review their work
•Build and present executive-level reports
•Drive measurable cost and performance improvements
REQUIRED QUALIFICATIONS
•[6 or more] years in analysis, consulting, or operations
•Advanced analytical and problem-solving skills
•Track record of leading improvement initiatives
•Strong executive communication and influence
•[Bachelor's degree; master's often preferred]
COMPENSATION AND HOW TO APPLY
Compensation: $_____ per year [+ bonus]
Benefits: [health, retirement, PTO: __]
To apply, send your resume to __.
[Company Name] is an equal opportunity employer.
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For improving your own organization rather than advising clients: analyzing internal processes, finding efficiencies, and helping your teams make better decisions.
For advising client organizations: working on engagements, analyzing client problems, and helping clients improve, often across several projects and clients.
Template 5: Operations Manager (Often the Right SMB Hire)
The hands-on role a smaller company usually needs: running and improving operations directly, rather than a specialist who only studies and advises.
Operations Manager (Often the Right SMB Hire)
OPERATIONS MANAGER JOB DESCRIPTION
Company: __
Location: __
Reports to: [Owner / General Manager]
Employment type: [ ] Full-time
FLSA status: [Often exempt; confirm by duties and salary]
Compensation: $_____ per year
JOB SUMMARY
[Company Name] is hiring an Operations Manager to run and improve our
day-to-day operations. For a smaller company, this hands-on role,
managing people, processes, and performance directly, is usually a
better fit than a specialized management analyst who only studies and
advises.
KEY RESPONSIBILITIES
•Run day-to-day operations across the business
•Manage staff, schedules, and workflows
•Improve processes and fix bottlenecks
•Track performance and operational metrics
•Manage vendors, costs, and resources
•Solve operational problems as they come up
•Keep the business running smoothly
REQUIRED QUALIFICATIONS
•[3 or more] years in operations or management
•Hands-on, practical, and organized
•Good with people, processes, and numbers
•Comfortable owning operations end to end
•[Bachelor's degree or equivalent experience]
COMPENSATION AND HOW TO APPLY
Compensation: $_____ per year
Benefits: [health, retirement, PTO: __]
To apply, send your resume to __.
[Company Name] is an equal opportunity employer.
Template 6: Office Manager (The Generalist SMB Alternative)
The practical generalist alternative: administration, coordination, and everyday operations for a small company when the work is broad rather than purely analytical.
Office Manager (The Generalist SMB Alternative)
OFFICE MANAGER JOB DESCRIPTION
Company: __
Location: __
Reports to: [Owner / Operations Manager]
Employment type: [ ] Full-time
FLSA status: [Confirm exempt vs non-exempt by duties and salary]
Compensation: $_____ per year [or $_ per hour]
JOB SUMMARY
[Company Name] is hiring an Office Manager to keep our business
organized and running. This generalist role handles administration,
coordination, and the everyday operational tasks that a small company
needs, often the practical alternative to a specialized analyst when
the work is broad rather than purely analytical.
KEY RESPONSIBILITIES
•Keep the office and operations organized
•Handle administration, scheduling, and coordination
•Track basic budgets, vendors, and supplies
•Support hiring, onboarding, and HR tasks
•Keep records and documentation in order
•Solve everyday operational problems
•Be the go-to person for getting things done
REQUIRED SKILLS AND QUALIFICATIONS
•Office management or administrative experience
•Organized, reliable, and resourceful
•Comfortable wearing many hats
•Good with people and communication
•[Associate or bachelor's degree or equivalent]
COMPENSATION AND HOW TO APPLY
Compensation: $_____ per year [or hourly]
Benefits: [health, PTO: __]
To apply, send your resume to __.
[Company Name] is an equal opportunity employer.
FLSA Classification
A management analyst is a salaried, exempt role, but the operations and office manager alternatives can classify differently, so it is worth getting right. The rule that matters is that exemption is decided by duties and salary, not the title.
Analyst Exempt, Office Manager May Vary
A management analyst generally qualifies as exempt under the administrative exemption, since the work is office work directly related to management or general business operations involving discretion and independent judgment, paid above the federal threshold. An operations manager is often exempt too, while an office manager may be non-exempt depending on the duties. Classify each role by the actual duties and pay, not the title.
For how the exemption tests and overtime rules actually work, the exempt versus non-exempt guide explains the duties and salary tests that decide whether a given role is exempt.
Skills and Requirements
Management analyst qualifications are anchored in analytical and problem-solving ability and communication rather than a single credential, so state the real requirements concretely and scale them to the context and level.
Weak requirement
Strong requirement
Analytical skills
Strong analysis, problem-solving, and data skills
Process knowledge
Experience studying and improving business processes
Experience
[3+] years in analysis, consulting, or operations
Communication
Presents findings and recommendations clearly to leadership
Degree
Bachelor's required; master's preferred for some roles
Keep every line job-related and the posting neutral, since the EEOC prohibits job advertisements that show a preference based on protected characteristics, and the SHRM job description tools describe a good job description as a plain-language summary of a position's tasks, duties, and responsibilities.
Management Analyst Salary
Management analysts are well paid, reflecting that this is a salaried professional occupation concentrated in consulting and large organizations. The federal benchmark sets the baseline.
Median Above $100,000 (BLS, May 2024)
Management analysts had a median annual wage of $101,190 in May 2024, with the lowest 10 percent under $59,720 and the highest 10 percent over $174,140. Pay is high across the main industries that employ them, including consulting, finance, and large corporations. Entry-level roles still tend to start near or above seventy to eighty thousand (O*NET / BLS).
This pay sits well above the hourly, frontline roles a smaller business more commonly hires, which is part of why the hands-on operations manager or office manager is usually the better-matched and more affordable fit for a small company. National compensation surveys can help you set a range for the specific level, industry, and market. Benchmark to the role and context you are actually hiring.
Hiring for a Smaller Company
For a smaller company, the honest first question about this role is whether you need a management analyst at all, since the role is a consulting and large-organization occupation that presupposes scale a small business does not have. The realistic answer is usually a hands-on operations manager or an office manager. Here is how to think about it. The broader steps are covered in the small business hiring guide.
A small business almost never needs a dedicated management analyst
The honest starting point is that a management analyst is a consulting and large-organization role, and a small business rarely needs one. The role exists to study big organizations and recommend improvements, which presupposes the scale, the layers, and the budget to act on a consultant's report. A smaller company does not have an organization large enough to justify a dedicated person who only analyzes and advises. What it needs is someone who both spots the problems and fixes them: an operations manager who runs operations hands-on, or an office manager who keeps the whole business organized. So if you find yourself drawn to the management analyst title, the realistic question is not how to write the perfect analyst posting, it is which hands-on operational role actually fits. The templates here include those roles for exactly that reason.
Match the title to the work: doing, not just advising
The defining difference is that a management analyst studies and recommends, while the roles a small business needs both decide and do. If you want someone to run operations, manage people, and improve processes directly, that is an operations manager, not an analyst. If you want someone to keep the business organized across administration, coordination, and everyday operations, that is an office manager. Posting a management analyst role when you need a hands-on operator mis-describes the job, attracts advisory-minded candidates who expect a consulting context, and sets a higher pay expectation than the role warrants. Name the hands-on title that matches the actual work, and you will get better-matched candidates at a more realistic cost. The templates here span both the analyst role and those operational alternatives.
Whichever role you hire, onboard it deliberately
Whether you hire a management analyst, an operations manager, or an office manager, this person gets into your processes, data, and often sensitive business and financial information quickly, so a structured onboarding pays off. It is ordinary people operations plus an access layer: a signed offer with the title and classification set, Form I-9 and tax forms, confidentiality acknowledgments given the access to business information, and a ramp on your operations, systems, and the team. FirstHR fits that people side: e-signature for the offer and acknowledgments, document management for signed forms and records, task workflows for the onboarding and access checklist, and training modules for systems and process. To be clear about scope, FirstHR is an onboarding and HR platform, not a consulting, analytics, or operations tool, and it does not run payroll or administer benefits, so pair it with those providers. Applicant tracking is coming soon.
From Hiring to Onboarding
The job description is step one. Because any of these roles gets into your processes, data, and often sensitive business and financial information quickly, the onboarding carries an access layer: send the offer letter with the title, pay, and classification confirmed, collect the signed offer, complete Form I-9 within the first days along with the rest of the new hire paperwork, gather tax forms, and add confidentiality acknowledgments.
Send the offer with classification set
Confirm pay, title, and exempt or non-exempt status in writing, since a management analyst is exempt while an office manager role may be non-exempt.
Collect paperwork and acknowledgments
Signed offer, Form I-9 and tax forms, and confidentiality acknowledgments given the access to business and financial information.
Provision systems and access
Grant the operational tools, data, and system access the role needs on a clear checklist, since it works across your processes.
Ramp on the business and team
Walk through your operations, data, and the team, with clear early objectives for the analysis or operations they will own.
Then provision access carefully and ramp them on the business: the operational tools, data, and system access the role needs on a clear checklist, a walkthrough of your operations, systems, and the team, the kind of structured start an onboarding template can anchor. Once your offer is ready, the offer letter template handles the next step. FirstHR connects the offer with e-signature, document management for signed forms and records, training modules for systems and process, and the onboarding task workflow in one place, so a company can take a new hire from accepted offer to fully ramped. FirstHR is an onboarding and HR platform, not a consulting, analytics, or operations tool, and it does not run payroll or administer benefits, so connect those separately. Applicant tracking is coming soon to FirstHR.
Key Takeaways
A management analyst, often called a management consultant, studies organizations and recommends improvements; it is a consulting and large-organization role.
A smaller company almost always needs a hands-on operations manager or office manager instead, someone who both analyzes and acts.
Management analyst is also a major government job title, so much of the search interest is federal or public-sector, a different hiring context.
A management analyst is salaried exempt under the administrative exemption; an office manager may be non-exempt depending on duties.
Pay is high: a federal median of $101,190 in May 2024, well above the hourly roles a small business more commonly hires.
Any of these hires gets business and data access fast, so onboard with confidentiality acknowledgments and a clear access checklist.
Frequently Asked Questions
What does a management analyst do?
A management analyst, also called a management consultant, studies how an organization operates and recommends ways to improve its efficiency and reduce its costs. The core of the role is gathering and analyzing data on processes, systems, and performance, identifying inefficiencies, developing solutions, presenting findings and recommendations to leadership or clients, and often supporting the implementation of the changes. It is an advisory, analytical role rather than a hands-on operational one. Most management analysts work as consultants advising client organizations on a contractual basis, and many of the rest work inside large corporations or government agencies. The role is concentrated in consulting firms, large enterprises, and the public sector, where there are big organizations and complex processes to study. Smaller companies rarely hire a dedicated management analyst, since they need someone who both analyzes and acts, which is closer to an operations manager.
What is the difference between a management analyst and a management consultant?
There is largely no difference; the terms are often used interchangeably. A management analyst studies organizations and recommends improvements, and a management consultant does the same, with consultant emphasizing the advisory, client-facing nature of the work. The federal government and the occupational data tend to use management analyst as the umbrella term, while the private sector, especially consulting firms, more often says management consultant. Both analyze processes and data, develop recommendations, and help organizations operate better. If there is a shade of difference, internal or in-house management analysts work inside a single organization improving its own operations, while management consultants advise outside client organizations across multiple engagements. This page includes a template for each so you can match the title to whether the role advises your own company or external clients. The underlying analytical work is the same.
Does a small business need a management analyst?
Almost never as a dedicated role. A management analyst is a consulting and large-organization occupation that exists to study big organizations and recommend improvements, which presupposes the scale and budget to act on a consultant's report. A smaller company does not have an organization large enough to justify a dedicated person who only analyzes and advises. What a small business actually needs is someone who both identifies problems and fixes them: an operations manager who runs operations hands-on, or an office manager who keeps the whole business organized. If a small company genuinely needs outside analysis once, it usually hires an external consultant for a specific project rather than a full-time analyst. So match the hire to your reality: an operations manager or office manager for ongoing needs, and an external consultant for a one-time analysis. This is general information, not legal advice.
What is the difference between a management analyst and an operations manager?
A management analyst studies an organization and recommends changes, while an operations manager runs operations and makes changes happen. The analyst is advisory: analyze, report, recommend, and often hand the implementation to others. The operations manager is hands-on: manage people, processes, schedules, vendors, and performance day to day, fixing problems directly. For a smaller company, the operations manager is almost always the better fit, because a small business needs the analysis and the doing in the same person rather than a specialist who only advises. The management analyst model fits large organizations with the scale to separate analysis from execution. So if you are a smaller company tempted by the management analyst title, what you most likely want is an operations manager who both spots the problems and solves them. Match the title to whether you need advising or running.
Is a management analyst exempt or non-exempt under the FLSA?
A management analyst is exempt. The role qualifies under the administrative exemption of the Fair Labor Standards Act, because the primary duty is office work directly related to management or general business operations that involves the exercise of discretion and independent judgment, paid on a salary basis above the federal threshold. So a management analyst is salaried and exempt, with no overtime obligation, consistent with its identity as a professional, advisory occupation. The more administrative office manager role, by contrast, may be non-exempt depending on the actual duties and pay, while an operations manager is often exempt. As always, exemption is decided by the real job duties and salary rather than the title, so classify each role by what the person actually does. This is general information, not legal advice; confirm classification with a qualified professional.
Is management analyst a government job?
It is a major government job title, though not only a government one. The federal government classifies management analysts under a dedicated occupational series, and the role exists across many agencies, which is part of why the title is so common in job postings and search results. A large share of management analyst openings and interest is federal or public-sector, with position descriptions written for government grades and duties. At the same time, management analysts work throughout the private sector, especially in consulting firms and large corporations. For a private employer, the government framing and grade structure do not apply; you would write a private-sector job description like the templates here. If you are hiring for a government role, you would follow your agency's classification and position-description requirements instead. This is general information, not legal or classification advice.
How much does a management analyst make?
Management analysts are well paid, with a federal median annual wage of $101,190 in May 2024 according to the U.S. Bureau of Labor Statistics, the lowest 10 percent under $59,720, and the highest 10 percent over $174,140. Pay is high across the main industries that employ them, including professional and consulting services, finance, and large corporations, all of which pay above the median for all occupations. Salary aggregators for the title cluster in the high seventies to low hundreds of thousands, varying by source, experience, and sector. Entry-level management analysts still tend to start near or above the seventy to eighty thousand range. Because the role is a salaried professional occupation concentrated in consulting and large organizations, its pay sits well above the hourly, frontline roles a smaller business more commonly hires. Benchmark to the specific level, industry, and market using national compensation surveys.
What should a management analyst job description include?
A strong management analyst job description first makes clear whether the role advises external clients, improves your own organization, or is a senior or government position, since those contexts differ, then includes a short company summary, a job summary stating what the role analyzes and who it reports to, and responsibilities grouped into analysis, recommendations, implementation support, and stakeholders. It should state the required experience and education, which often includes a bachelor's and sometimes a master's, and set the FLSA classification, which is exempt for this role. Add a realistic pay range, which for this occupation is typically well into six figures, and an equal opportunity statement. The most useful thing you can do, especially as a smaller company, is confirm you actually need a management analyst rather than a hands-on operations manager or office manager, which is usually the better-matched hire. This is general information, not legal advice.
