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Free Service Timesheet Templates

Free service timesheet templates for field-service businesses: field service, service call, weekly, billable, HVAC, and cleaning. Excel with auto totals.

Service Timesheet Templates

Six free service timesheet templates for field-service and trade businesses: a field service sheet, a service call log, a weekly roll-up, a billable version, an HVAC and trades sheet, and a cleaning sheet. Download as Excel with travel, labor, and billable totals built in. No signup.

A service timesheet records the hours a field technician works on each job, so a service business can bill clients and run payroll from the same record. Unlike an office timesheet built around one workday, it is organized around jobs and service calls, capturing the customer, travel, labor, and billable hours as the technician moves between sites. For a small service business, getting this record right is what keeps invoices accurate and payroll correct.

These six templates cover the trades: a field service sheet, a service call log, a weekly roll-up for payroll, a billable version, an HVAC and trades sheet, and a cleaning sheet. Each downloads as an Excel file, free and without an email, with travel, labor, and billable totals built in as formulas. For a general per-day sheet, see the daily timesheet templates, and for standard pay-period tracking, the employee timesheet.

TL;DR
A service timesheet records a field technician's hours job by job, capturing the customer, service call, travel, labor, and billable hours, so a service business can bill clients and run payroll from one record. Pick the version that fits: field service, service call log, weekly, billable, HVAC and trades, or cleaning. Download all six free as Excel, with travel, labor, and billable totals built in and no signup. Travel between jobs is usually paid, and overtime is owed at 1.5x over 40 hours per workweek. This is general information, not legal advice.

What a Service Timesheet Is

A service timesheet is a form for recording the hours a field technician or service provider works on each job, so a service business can bill clients and run payroll. It is organized around jobs rather than a single workday, capturing the customer, the service call or work order, travel time, labor hours, and often materials. Service timesheet and service time sheet describe the same document; the spacing varies, but the form is the same.

It is an employer-side record, filled in by the technician and approved before it drives an invoice or a paycheck. Home-service and trade businesses use it because their work moves between sites, so the day has to be reconstructed job by job. The Department of Labor recordkeeping rules require recording the hours worked each workday, and a service timesheet captures those hours in the form a service business actually needs them.

Built Around Jobs, Not the Clock
The difference between a service timesheet and a plain one is structure: a service sheet organizes time by customer and service call, splits travel from labor, and flags billable hours. That structure is what lets one record drive both a client invoice and a paycheck, which is the whole reason a service business needs its own format.

What to Include

A complete service timesheet covers four groups: job details, time entry, billing and pay, and a sign-off. The groups below are the consensus set that strong service timesheets share.

Job details
Customer or job site
Service call or work order number
Date and technician
Time entry
Time in and time out
Travel time separated
Labor hours on site
Billing and pay
Billable hours and rate
Regular and overtime split
Materials or parts used
Sign-off
Technician signature
Supervisor approval
Week ending date

The two elements that set a service timesheet apart, and that plain templates skip, are the travel-versus-labor split and the billable flag, because those are what let you pay travel correctly and bill clients accurately from the same sheet.

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Which Template Should You Use?

Match the template to how you work and bill. Field service for day-to-day technician tracking, the call log for work-order detail, weekly for payroll, billable for client invoicing, HVAC and trades for materials by job, and cleaning for crews across sites.

Field Service Timesheet
The core technician sheet
A per-job sheet with customer, service call number, and travel and labor split out separately, so you can bill labor and cost travel apart. The right start for field technicians.
Service Call Log
One row per call
A call-by-call log tied to work orders, with start, end, hours, and a status like complete or parts needed. For tracking and following up on individual service calls.
Weekly Service Timesheet
The payroll roll-up
A weekly summary of calls, travel, and labor with separate regular and overtime columns and weekly totals. The version to run payroll from.
Billable Service Timesheet
Client billing
A sheet with client, task, hours, rate, and a billable flag that sums the billable amount automatically. For billing clients accurately and separating billable from internal time.
HVAC and Trades Timesheet
Labor by job and PO
A trades sheet with job site, purchase order, task, labor hours, and a materials column for parts used on site. For HVAC, plumbing, and electrical work.
Cleaning Service Timesheet
Arrive and depart by site
A cleaning sheet with arrive and depart times per site and a crew-size column for multi-cleaner jobs. For janitorial and home-cleaning businesses.
Match the Service Sheet to the Trade
Day-to-day technician tracking: the Field Service sheet. Work orders you follow closely: the Service Call Log. Running payroll: the Weekly sheet. Client invoicing accuracy: the Billable sheet. HVAC, plumbing, or electrical with materials: the HVAC and Trades sheet. Janitorial or home cleaning across sites: the Cleaning sheet. Most businesses pair a daily field sheet with the weekly roll-up.

6 Free Service Timesheet Templates

Download all six as a single Excel set or grab individual templates. Each downloads as an Excel file with the fields and formulas already built, free and with no signup, and every one opens cleanly in Google Sheets. Enter the times and the totals calculate themselves.

Download All 6 Service Timesheet Templates
Field service, service call log, weekly, billable, HVAC and trades, and cleaning. All as Excel files in one download.

Template 1: Field Service Timesheet

A per-job sheet with customer, service call number, and travel and labor split out separately, so you can bill labor and cost travel apart. The right start for field technicians.

Field Service Timesheet
ABCDEFGH
1DateCustomer / Job SiteService Call #Time InTime OutTravel (hrs)Labor (hrs)Total
2Jul 6Acme OfficesSC-10428:00 AM10:30 AM0.52.0=F2+G2
3Jul 6Bright CafeSC-104311:00 AM1:00 PM0.51.5=F3+G3
4Jul 6Hill ResidenceSC-10442:00 PM4:30 PM0.52.0=F4+G4
5
6Daily total=SUM(F2:F4)=SUM(G2:G4)=SUM(H2:H4)

Template 2: Service Call Log

A call-by-call log tied to work orders, with start, end, hours, and a status like complete or parts needed. For tracking and following up on individual service calls.

Service Call Log
ABCDEFG
1Service Call #CustomerWork OrderStartEndHoursStatus
2SC-1042Acme OfficesWO-5568:00 AM10:00 AM2.0Complete
3SC-1043Bright CafeWO-55711:00 AM12:30 PM1.5Complete
4SC-1044Hill ResidenceWO-5582:00 PM4:00 PM2.0Parts needed
5
6Total hours=SUM(F2:F4)

Template 3: Weekly Service Timesheet

A weekly summary of calls, travel, and labor with separate regular and overtime columns and weekly totals. The version to run payroll from.

Weekly Service Timesheet
ABCDEFG
1DayCallsTravel (hrs)Labor (hrs)Reg HrsOT HrsTotal
2Monday31.56.58.00=C2+D2
3Tuesday42.06.58.00.5=C3+D3
4Wednesday31.56.58.00=C4+D4
5Thursday42.06.58.00.5=C5+D5
6Friday31.56.58.00=C6+D6
7
8Weekly total=SUM(B2:B6)=SUM(C2:C6)=SUM(D2:D6)=SUM(E2:E6)=SUM(F2:F6)=SUM(G2:G6)
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Template 4: Billable Service Timesheet

A sheet with client, task, hours, rate, and a billable flag that sums the billable amount automatically. For billing clients accurately and separating billable from internal time.

Billable Service Timesheet
ABCDEFG
1DateClientService / TaskHoursRateAmountBillable
2Jul 6Acme OfficesHVAC maintenance2.095=D2*E2Y
3Jul 6Bright CafeRepair call1.595=D3*E3Y
4Jul 6InternalShop and stock1.00=D4*E4N
5
6Total hours=SUM(D2:D4)
7Billable amount=SUMIF(G2:G4,"Y",F2:F4)

Template 5: HVAC and Trades Timesheet

A trades sheet with job site, purchase order, task, labor hours, and a materials column for parts used on site. For HVAC, plumbing, and electrical work.

HVAC and Trades Timesheet
ABCDEF
1DateJob SiteJob / PO #TaskLabor (hrs)Materials
2Jul 6Acme OfficesPO-2201Install unit4.0Filter, coolant
3Jul 6Hill ResidencePO-2202Repair2.5Capacitor
4
5Daily labor total=SUM(E2:E3)

Template 6: Cleaning Service Timesheet

A cleaning sheet with arrive and depart times per site and a crew-size column for multi-cleaner jobs. For janitorial and home-cleaning businesses.

Cleaning Service Timesheet
ABCDEF
1DateClient / SiteArriveDepartHoursCrew Size
2Jul 6Acme Offices6:00 PM8:00 PM2.02
3Jul 6Bright Cafe8:30 PM9:30 PM1.01
4Jul 7Hill Building6:00 AM9:00 AM3.02
5
6Total hours=SUM(E2:E4)

Travel Time and Billable Hours

Two things make a service timesheet different from a plain one, and both are places money is won or lost: how you handle travel time, and how you separate billable from non-billable hours.

Travel time between job sites during the workday is generally paid working time under federal rules, while the ordinary commute to the first job and home from the last is generally not. According to DOL Fact Sheet #22, travel from job site to job site as part of the principal activity is hours worked. Separating travel into its own column lets you pay it correctly and keep it off the client invoice, since clients are usually billed for on-site labor rather than drive time. Billable hours are the labor you charge a client for; non-billable hours, like shop time or stocking, you pay but do not bill. Tracking both shows your true labor cost against revenue.

Time typePaid to employee?Billed to client?
On-site laborYesUsually yes
Travel between jobsUsually yesUsually no
Home-to-first-job commuteUsually noNo
Shop, stocking, internalYesNo
Split Travel and Billable on the Sheet
The two columns that earn their keep on a service timesheet are a travel column, separate from labor, and a billable flag. Travel is usually paid but rarely billed, so keeping it separate pays technicians correctly without overcharging clients. The billable flag sums only client-facing hours for the invoice while still tracking internal time for your own labor-cost picture. This is general information, not legal advice.

How to Fill Out a Service Timesheet

Filling out a service timesheet takes a minute per job. Here is the sequence the templates are built around.

1
Fill in the header
Enter the technician name, ID, trade, and the week ending date.
2
Log each job
For each service call, record the customer or job site, the call or work order number, and the time in and out.
3
Split travel and labor
Separate travel time between sites from labor hours on site, so you can pay travel and bill labor correctly.
4
Mark billable hours
Flag each entry billable or not, and enter the rate where you bill clients, so the billable total calculates.
5
Approve and store
Have the technician and supervisor sign, then store the approved sheet for the FLSA retention period.

Overtime and Recordkeeping

Two federal rules sit underneath every service timesheet: how overtime is calculated, including paid travel, and how long you keep the record. Both are simple, and both are common service-business mistakes.

Service technicians are typically non-exempt, so they are owed overtime at one and one-half times their regular rate for hours worked over 40 in a workweek, and paid travel time between jobs counts toward that 40. A technician who drives a lot between sites can reach overtime sooner than their on-site hours suggest, which is why the weekly sheet totals each week. The federal minimum wage is 7.25 dollars an hour, and many states set a higher one. The DOL overtime rules set the federal standard.

FLSA Recordkeeping (DOL, 29 CFR Part 516)
Employers must keep payroll records for at least three years and the records used to compute wages, including time cards and work schedules, for at least two years. Travel time as part of the workday is generally paid working time (DOL Fact Sheet #21). This is general information, not legal advice.

For service technicians, the timesheets also document the hours behind client invoices, so keeping them protects you in both a wage dispute and a billing dispute. For the classification that decides whether overtime is owed, the exempt vs. non-exempt guide covers the tests, and DOL Fact Sheet #17A sets the federal exempt-salary threshold.

Service Timesheets for a Small Business

A large service company runs technician time through field-service software that ties hours to jobs and invoices automatically. A small service business often has an owner collecting paper or spreadsheet sheets from the field and reconciling them against jobs by hand, losing billable hours and miscounting travel along the way. The spreadsheet is a legitimate system; it just needs to be consistent, split travel from labor, and be retained.

Capture the Field While It Is Fresh
The hardest part of service time tracking is that the record is made in the field, not at a desk, so hours get forgotten or rounded from memory. The fix is a simple sheet technicians fill in per job as they go, with the customer, travel, and labor captured while the details are fresh, then approved weekly. A consistent per-job sheet beats a reconstructed one every time, both for billing accuracy and for correct pay. This is general information, not legal advice.

The single most valuable habit is capturing each job on the sheet as it happens and approving weekly. A per-job record, signed and retained, is what turns both a payroll question and a client billing dispute into a quick lookup instead of an argument.

From Spreadsheet to HR Software

A spreadsheet service timesheet is the right tool for a small crew, and these templates work on their own. The strain shows up when job sheets, approvals, and record retention live in scattered files, when chasing sheets from technicians in the field eats an owner's time, and when lost billable hours quietly cost real money.

Log each job
Technicians record the customer, service call, travel, and labor hours for each job as they go, on the sheet that fits the trade.
Approve
A supervisor reviews the sheet against the schedule and work orders and signs off, turning it into an approved record.
Bill and pay
Use billable hours to invoice clients and total hours to run payroll, applying overtime over 40 hours in the workweek.
Retain
Store the approved sheets for the FLSA retention period, and move to one system when paper sheets stop keeping up with the field.

When that point arrives, FirstHR centralizes the employee side of what the spreadsheets were doing: employee profiles hold the technician roster, rates, and trades, a self-service portal lets staff submit and supervisors approve, e-signature captures the sign-off with a timestamp, and document storage keeps timesheets and wage records in one retrievable place for the retention period, alongside the employee handbook and time-off policy. FirstHR is an onboarding and HR platform, not field-service or payroll software: it does not dispatch jobs, generate invoices, or run payroll, so pair it with your field-service and payroll tools and, for wage questions, a professional advisor. Applicant tracking is coming soon to FirstHR.

Key Takeaways
A service timesheet records a technician's hours job by job, capturing customer, service call, travel, labor, and billable hours.
It differs from a plain timesheet by organizing time around jobs, splitting travel from labor, and flagging billable hours.
Pick the version that fits: field service, service call log, weekly, billable, HVAC and trades, or cleaning.
Travel time between jobs during the workday is generally paid and counts toward overtime, though the home commute usually does not.
Technicians are usually non-exempt, so overtime is owed at 1.5x over 40 hours per workweek, figured on the weekly total.
Keep service timesheets two to three years; they back up both payroll and client invoices. This is general information, not legal advice.

Frequently Asked Questions

What is a service timesheet?

A service timesheet is a form for recording the hours a field technician or service provider works on each job, so a service business can bill clients and run payroll. Unlike a plain office timesheet, it is organized around jobs and service calls rather than a single workday, capturing the customer or job site, the service call or work order number, travel time, labor hours, and often the parts used. Home-service and trade businesses, such as HVAC, plumbing, electrical, and cleaning, use service timesheets because their work moves between sites and the day has to be reconstructed from the jobs. A good service timesheet separates travel from labor and flags billable hours, so the same record drives both an accurate client invoice and a correct paycheck.

How is a service timesheet different from a regular timesheet?

A regular timesheet records a single clock-in and clock-out for a workday; a service timesheet records time job by job across a day spent at multiple sites. The service version adds fields a plain timesheet does not need: the customer or job site, the service call or work order number, a split between travel time and labor time, a billable flag, and sometimes materials used. This structure exists because service work is billed to clients and moves between locations, so the business needs to know not just how many hours someone worked but which client each hour belongs to and whether it is billable. If your team works at one location on a fixed schedule, a regular timesheet is simpler. If they run calls across sites, a service timesheet fits the work.

Should travel time be paid on a service timesheet?

Generally yes, travel time between job sites during the workday is paid work under federal rules, which is why the service templates separate it into its own column. Under the Fair Labor Standards Act, time an employee spends traveling as part of their principal work activity, such as driving from one job site to another during the day, is compensable working time. The ordinary commute from home to the first job and from the last job home is generally not paid. Separating travel from labor on the timesheet lets you pay travel correctly while billing clients only for on-site labor, which is usually how service businesses price work. The exact treatment of some travel situations can be nuanced, so confirm your setup. This is general information, not legal advice.

How do I track billable versus non-billable hours?

Use a billable flag or column on the timesheet so each entry is marked billable or not, then total only the billable rows for the client invoice. On the billable service template here, a simple Y or N column drives a formula that sums only the billable amount, so client-facing hours and internal hours stay separate. Billable time is the labor you charge a client for, such as the repair itself. Non-billable time includes things like shop time, stocking the truck, or internal meetings, which you still pay the employee for but do not bill to a client. Tracking both matters: billable hours drive revenue and non-billable hours drive your true labor cost, and seeing the ratio tells you how much of the paid day actually earns.

Which service timesheet should a small service business use?

Start with the field service timesheet for day-to-day technician tracking, and add the weekly version for payroll. The field service sheet captures each job with travel and labor split out, which is the core record. The weekly service timesheet rolls those up with regular and overtime columns for running payroll. Beyond those two, pick by need: the service call log if you track work orders closely, the billable version if client invoicing accuracy is the priority, the HVAC and trades sheet if you track materials by purchase order, and the cleaning sheet if you run crews across sites with arrive and depart times. Most small service businesses use two together: a daily field sheet for detail and the weekly sheet for pay. All of them download free as Excel.

Do overtime rules apply to service technicians?

Yes. Service technicians are typically non-exempt employees, which means they are owed overtime under the Fair Labor Standards Act at one and one-half times their regular rate for hours worked over 40 in a workweek. This includes paid travel time between jobs, which counts toward the 40-hour threshold, so a technician who spends significant time driving between sites can hit overtime sooner than their on-site labor hours alone would suggest. Overtime is figured per workweek, not per pay period or per job, so the weekly service timesheet totals each week for exactly this reason. The federal minimum wage is 7.25 dollars an hour, and many states set a higher one. Classify technicians deliberately, and treat hours over 40 as overtime unless you have confirmed an exemption applies. This is general information, not legal advice.

How long should a service business keep timesheets?

Under federal law, service timesheets are part of the wage record and must be kept for a set period. The Department of Labor recordkeeping rules require payroll records to be preserved for at least three years, and the underlying records used to compute wages, which include time cards and work and time schedules, for at least two years. Electronic records are permitted as long as they can be produced for inspection. For a service business, the timesheets also back up client invoices, so keeping them serves a second purpose beyond wage compliance: they are your evidence of the hours billed if a client disputes an invoice. Many advisors recommend keeping everything for three years to cover both the wage window and billing questions. Store the approved sheets somewhere retrievable rather than discarding them at the end of the job or pay period. This is general information, not legal advice.

Can a service timesheet double as an invoice?

It can serve as the basis for an invoice, but a timesheet and an invoice are different documents with different purposes. The billable service timesheet on this page calculates a billable amount from hours and rate, which gives you the labor line for a client invoice, but a full invoice usually adds materials, taxes, terms, and your business details in an invoice format. The practical workflow is to use the service timesheet as the source record of billable hours, then transfer the billable total into a proper invoice. Keeping them separate also keeps your payroll record and your client-facing document distinct, which matters because the timesheet includes non-billable and internal time that never appears on a client invoice. Use the timesheet to capture and total the hours, and an invoice to bill them.

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