New staff, guest-ready
Onboarding, e-signatures, training and staff files in one place, from room attendants to the front desk.
- Each role's first week built once, reused for every hire
- Key-control and guest-privacy policies signed and filed
- A signed, dated record of each person's trafficking training
HR at a hotel happens between check-ins
About 35,500 desk clerk openings come up every year.* Every room gets inspected before a guest checks in. The person who cleaned it may not have been trained yet.
*Source: U.S. Bureau of Labor Statistics
Each role's first week, built once
Build the room attendant's plan as a template, then the front desk's, night audit's and maintenance's. The next hire in a role starts from it.
See FirstHR your way
Click through it, watch it, or get a demo of just the parts you need.
Product tour
Short click-through tours of onboarding, documents, training, your team and what employees see. No signup.
Demo videos
Short videos of each job in FirstHR, start to finish.
Your own demo
Tell us what you need and get a playlist of just those clips.
Policies, training and cards, on each person's record
Two records from the same hotel: what each person signed and finished, with the dates, and the card that ran out.
Cards, sign‑offs and courses for the whole hotel
Every card with its date, every policy still waiting for a signature and your own housekeeping course, from the front desk to the shuttle.
Cards across the hotel
Shuttle licenses, pool operator and food handler certificates, each with its date. When one expires, you see it next to the person's name.
Key-control policy signed
Each person signs online, the general manager countersigns, and you see who's left.
Your own housekeeping course
Film the training in your own rooms, and each person signs when they've finished.
A room attendant's first weeks, set up once
An example plan for a room attendant. Save it once, and the next room attendant starts from it.
FirstHR fits every hotel, motel, inn and resort
Find your kind of property below, and the rules it has to keep for every person you hire.
The training rules a hotel runs into
Housekeepers, room service attendants and guards often work alone, and more and more states and cities protect them by law. The rules ask for much the same things, and FirstHR keeps the record of each one.
Your state or city may ask for some of these, or for more.
Reviews
"Solid app with a ton of features that cover all HR needs. I'm impressed by how well the app is organized and how easy it is to navigate."
Iskandar ChacraHead of Engineering, Ultraspeaking"FirstHR centralises every HR process, from hiring to firing, in a sleek and user-friendly interface. Especially noteworthy is its modern design."
Daniel RödlerCo-founder, Octomind"There are many HR tools out there but firstHR manages to combine lots of features into one package very well and all with an affordable price tag."
Johnberg ArslanCo-founder, AppManagerFirstHR in the press
A free trial with no strings attached
When the 7 days are up, the trial simply stops. There's no card on file, so nothing renews and there's nothing to cancel.
- Sign-up in a couple of minutes
- Every feature from day one, like the paid plans
- No credit card
- Support from real people, like the paid plans
Hotels hire all year, and new staff often start on your busiest days. Training happens in a rush, if it happens at all. Then a guest complains, or someone gets hurt, and nobody can show what that person was taught. I want every new hire trained the same way, no matter how busy the week is. In FirstHR you set up the training once. Every new hire signs your policies and finishes your courses, with the date.
Free help for hotels
Job descriptions for every desk and floor, and a guide to harassment training rules, from our library. Free, and no sign-up needed.
Questions from hotels
Teams like yours
Nearby industries, and the company stages where hotels like yours usually are.
Set up your hotel's next hire in one place
Role plans, signed policies and dated training for every department. Sign-up takes a couple of minutes.
- 7-day free trial
- No credit card required
- Nothing to cancel