Safe to send into any home
Onboarding, e-signatures, training and license files in one place, from HVAC technician to house cleaner.
- In-home and vehicle policies signed before the first call
- Driver's and trade licenses flagged when they expire
- Ride-along and service training each new hire signs off
Your people work alone, in customers' homes
About 40,600 HVAC technician openings come up every year, most of them to replace people who leave.* Most of them drive your vans, so the insurer wants every driver's license on a list, and nobody has the list.
*Source: U.S. Bureau of Labor Statistics
The paperwork comes in before the first solo call
What to have done before a new technician goes alone into a customer's home, and how each one gets there.
- 1Signed before the first callThe offer, the background check disclosure, the vehicle use policy and the in-home conduct policy go out for signature.
- 2On fileTheir driver's license and EPA 608 certification go in their file; you set the background check result when it comes back.
- 3Trained, then a ride-alongThey take your truck stock video and the customer service, OSHA and workplace violence courses, then go on a ride-along that your senior technician signs off.
See FirstHR your way
Click through it, watch it, or get a demo of just the parts you need.
Product tour
Short click-through tours of onboarding, documents, training, your team and what employees see. No signup.
Demo videos
Short videos of each job in FirstHR, start to finish.
Your own demo
Tell us what you need and get a playlist of just those clips.
Every technician's licenses and sign-offs, on file
A senior technician's file: the certificates they hold, the policy they signed and the license that ran out.
Licenses and sign‑offs for every crew
Licenses across every trade with their dates, signed policies and your own service-call course.
Licenses across the trades
Refrigerant cards, apprentice registrations and pesticide licenses, each with its date. When one expires, you see it next to the person's name.
Policies signed before the first call
In-home conduct, vehicle use and the background check disclosure, signed online, and you see who hasn't yet.
Your service-call course
Film real service calls once, and every new tech watches them and signs when they're done.
An HVAC technician's first weeks, set up once
An example plan for an HVAC service technician. Save it once, and every new technician starts from it.
FirstHR fits every trade that works in people's homes
Find your trade below, and the rules it has to keep for every tech you send out.
What the rules ask of a home services company
The situation, the rule it brings, and how FirstHR keeps the proof.
- A tech works on refrigerantThey need EPA 608 certification firstCard on file
- You renovate a home built before 1978A certified renovator must direct the jobCertificate on file with its date
- The job uses restricted-use pesticidesOnly certified applicators, or trained staff under their direct supervisionLicense on file with its date
- You run a background checkGive a stand-alone disclosure and get consent firstA form they sign
State law adds its own layer: trade licensing, pesticide licensing and limits on background checks vary by state.
Reviews
"Solid app with a ton of features that cover all HR needs. I'm impressed by how well the app is organized and how easy it is to navigate."
Iskandar ChacraHead of Engineering, Ultraspeaking"FirstHR centralises every HR process, from hiring to firing, in a sleek and user-friendly interface. Especially noteworthy is its modern design."
Daniel RödlerCo-founder, Octomind"There are many HR tools out there but firstHR manages to combine lots of features into one package very well and all with an affordable price tag."
Johnberg ArslanCo-founder, AppManagerFirstHR in the press
A free trial with no strings attached
When the 7 days are up, the trial simply stops. There's no card on file, so nothing renews and there's nothing to cancel.
- Sign-up in a couple of minutes
- Every feature from day one, like the paid plans
- No credit card
- Support from real people, like the paid plans
Every day you send people alone into your customers' homes, often in your vans. Before the first job, they need a background check, a valid driver's license and your rules signed. In a busy week, one of those gets skipped, and you find out when the insurer asks. I want you to know each person is ready before they knock on a door. In FirstHR every new hire gets the same plan. Their licenses sit in their file with the dates.
Free help for home services and trades
Handbooks, job descriptions and background check forms for the trades, from our library. Free, and no sign-up needed.
Questions from home services companies
Teams like yours
Nearby industries, and the company stages where companies like yours usually are.
Set up every new hire before the first house call
Signed policies, licenses with their dates and ride-along training for every crew. Sign-up takes a couple of minutes.
- 7-day free trial
- No credit card required
- Nothing to cancel