FirstHR

Org Chart Template: 8 Word and Excel Layouts

Free org chart templates: hierarchical, flat, matrix, functional, and by-department layouts plus an import-ready roster. Editable DOCX and XLSX.

Nick Anisimov

Nick Anisimov

FirstHR Founder

Core HR
16 min

Org Chart Templates

Eight org chart templates you fill in rather than redraw: top-down, flat, matrix, functional, by-department and small-business outlines as editable Word files, plus an Excel roster that holds the reporting lines and a change log that keeps the chart honest. DOCX and XLSX. No signup.

Most org chart templates you can download are finished pictures with somebody else's job titles in the boxes. You spend the first twenty minutes deleting a Regional Vice President you do not employ, and the twenty after that fighting a drawing that snaps the wrong way every time you add a person.

The version that actually gets finished starts as a list. Names, titles, and who reports to whom, in that order. Once that list is complete and internally consistent, the picture is mechanical. If you want the definition and the theory behind the shapes, that lives in the guide to what an organizational chart is. This page is the blanks.

Eight of them: six editable Word outlines covering top-down, flat, matrix, functional, by-department and the small-business case where one person owns four functions, plus two Excel workbooks holding the roster and the change log. Free, no email, no signup.

TL;DR
An org chart template is a blank you fill in, not a diagram you take apart. Fill the roster first: name, title, department and manager, with exactly one solid line each. Then pick the layout and type the outline. Show vacancies, mark non-employees, and keep pay and personal data off it. Eight free templates as DOCX and XLSX.

Which Template Should You Use?

Pick by how your team is actually organized, not by which picture looks most impressive. Top-down when there is a clear chain of command, flat when everyone still reports to the owner, matrix when people take direction from two places, functional or by-department when you think in teams before you think in individuals.

Two of the eight are not layouts at all. The roster workbook is the data every one of the other files is built from, and the change log is the reason a chart is still true six months after you make it. If you download only two, download those.

Blank Org Chart (Top-Down)
The defaultThree levels of numbered blanks with a legend, a vacancy section and a review log. Start here when there is a clear chain of command and you just need the boxes filled.
Flat Org Chart
One leader, one layerEveryone at level one plus a function owner list, because a flat team divides work by function rather than by layer. Ends with a span check that tells you when flat has stopped working.
Matrix Org Chart
Two managers, one boxSolid line home reporting kept separate from dotted line project assignments, with time percentages and a decision rights block naming who breaks a tie.
Functional Org Chart
Grouped by work typeSeven prewritten function blocks from leadership to technology, each with an owner, a headcount and a vacancy count, plus a section for functions nobody owns yet.
Department Org Chart
One team per pageA department summary with approved versus filled headcount and a budget owner, the team outline, people who sit here but report elsewhere, handoffs and coverage.
Small Business Org Chart
When one person wears four hatsA hats table before the boxes: who owns each function today, their backup, hours a week, and the trigger that makes it somebody else's job. Then three staged versions of the chart.
Roster and Reporting Lines
The import-ready fileThe spreadsheet every chart is really built from: IDs, titles, departments, reports-to by name and by ID, level, employment type and status, plus a dotted line tab and a span check.
Change Log and Headcount Plan
Why it stays currentEvery joiner, leaver, promotion and manager change with an effective date and a chart-updated flag, open roles with numeric triggers, and a ten-point quarterly review.
Start With Two Files, Not Eight
The roster workbook plus whichever single layout matches your team will get you a finished chart today. The other layouts are worth keeping for the moment your team changes shape: flat companies grow a second layer, functional companies split into departments, and project work quietly turns into a matrix long before anyone calls it one. Grab the whole set once, then reach for the one you need rather than starting over.

8 Free Org Chart Templates

Download the whole set as one file or take just the one you need. Six are Word documents with numbered reporting outlines, a legend and a vacancy section already in place. Two are Excel workbooks with the checks and the span formula already written.

Download All 8 Org Chart Templates
Top-down, flat, matrix, functional, department and small-business outlines as DOCX, plus the roster and change log workbooks as XLSX.

Template 1: Blank Org Chart Template (Top-Down)

The default. Three levels of numbered blanks, a legend that separates solid from dotted line reporting, a section for approved roles nobody is in yet, and a review log. Use it when your chain of command is already clear and you just need it written down.

Blank Org Chart Template (Top-Down)
BLANK ORG CHART TEMPLATE (TOP-DOWN)

[Company Name]
Chart owner: __ Effective date: _
People on this chart: ______ Last reviewed: _
HOW TO USE THIS FILE

1. Fill the roster before you draw anything. Every box needs four facts:
name, job title, department, and the person they report to. If one of the
four is blank, the box is a guess.
2. Work top down. Put the one person at level 1, add everyone who reports
directly to that person as level 2, then repeat until nobody is left over.
3. Use the level codes, not indentation. Codes such as 1, 1.1 and 1.1.2
survive copying into any other program. Leading spaces do not.
4. One person, one box. If someone takes direction from two places, keep the
single box and record the second line in the dotted line section.
5. To turn this outline into a diagram: open a blank document, choose Insert,
then SmartArt, then Hierarchy, then Organization Chart. Open the text
pane and type one name per line, pressing Tab to push a line down one
level and Shift plus Tab to pull it up. The boxes redraw themselves.
LEGEND

Solid line: the manager who sets priorities, approves time off, and owns the
performance conversation. Every person has exactly one.
Dotted line: a second manager who directs part of the work but does not own
the performance conversation.
Vacant: an approved role with nobody in it. Show it. Hidden vacancies are the
most common reason a chart looks wrong to the people reading it.
Contractor: not an employee. Mark the box so the chart is never mistaken for
a list of employees.
REPORTING OUTLINE

1. OWNER OR PRESIDENT
Name: __ Title: __
Reports to: none Direct reports: ______
1.1 [DEPARTMENT OR FUNCTION LEAD]
Name: __ Title: __
Reports to: 1 Department: _ Type: employee / contractor
1.1.1 [Role]
Name: __ Title: __
Reports to: 1.1 Department: _ Type: employee / contractor
1.1.2 [Role]
Name: __ Title: __
Reports to: 1.1 Department: _ Type: employee / contractor
1.2 [DEPARTMENT OR FUNCTION LEAD]
Name: __ Title: __
Reports to: 1 Department: _ Type: employee / contractor
1.2.1 [Role]
Name: __ Title: __
Reports to: 1.2 Department: _ Type: employee / contractor
1.2.2 [Role]
Name: __ Title: __
Reports to: 1.2 Department: _ Type: employee / contractor
1.3 [DEPARTMENT OR FUNCTION LEAD]
Name: __ Title: __
Reports to: 1 Department: _ Type: employee / contractor
1.3.1 [Role]
Name: __ Title: __
Reports to: 1.3 Department: _ Type: employee / contractor
(Copy any block above to add a person. Keep the level codes sequential so the
outline stays sortable.)
VACANT AND PLANNED ROLES

Role: __ Reports to: ______ Target start: ___
Role: __ Reports to: ______ Target start: ___
Role: __ Reports to: ______ Target start: ___
WHO IS COVERING WHAT UNTIL THOSE ROLES ARE FILLED

Open role: __ Covered by: __
Open role: __ Covered by: __
REVIEW LOG

Date: ___ Changed by: _ What changed: _____
Date: ___ Changed by: _ What changed: _____
Date: ___ Changed by: _ What changed: _____

NOTE: This is a blank planning document, not a legal record. Keep pay,
dates of birth, home addresses, medical and accommodation notes, immigration
status and disciplinary history out of any chart you circulate; those belong
in the employee record. Confirm your own recordkeeping obligations before you
publish a chart that identifies workers by employment type.

Template 2: Flat Org Chart Template

One leader, one working layer, and a function owner list underneath, because a flat structure divides work by function rather than by layer. It ends with a span check that tells you plainly when flat has stopped working.

Flat Org Chart Template
FLAT ORG CHART TEMPLATE

[Company Name]
Chart owner: __ Effective date: _
People on this chart: ______ Managers on this chart: ______
WHEN THIS SHAPE FITS

A flat chart has one leader and one working layer, with no middle management
in between. It fits a team where the owner still makes most decisions
personally and where nobody manages anybody else. The trade is real: fewer
layers means faster decisions and a much wider set of direct reports for one
person, so the useful column in this file is not the outline. It is the
function owner list underneath it, which is how flat teams actually divide
work.
Fill the outline first, then the function list, then read the two together.
If a function has an owner who is not the person at level 1, you already have
the beginning of a second layer whether the chart shows one or not.
REPORTING OUTLINE

1. OWNER OR PRESIDENT
Name: __ Title: __
Direct reports: ______
1.1 Name: __ Title: __
1.2 Name: __ Title: __
1.3 Name: __ Title: __
1.4 Name: __ Title: __
1.5 Name: __ Title: __
1.6 Name: __ Title: __
1.7 Name: __ Title: __
1.8 Name: __ Title: __
1.9 Name: __ Title: __
1.10 Name: __ Title: __
1.11 Name: __ Title: __
1.12 Name: __ Title: __
(Add rows as needed. If this list passes about ten names, read the span check
at the end of this file before you add more.)
FUNCTION OWNERS

A flat team still divides the work. This is the part a box diagram hides.
Function: Sales and customer acquisition
Owner: __ Backup: __
Function: Delivery or service
Owner: __ Backup: __
Function: Scheduling and dispatch
Owner: __ Backup: __
Function: Invoicing and collections
Owner: __ Backup: __
Function: Bookkeeping and payroll administration
Owner: __ Backup: __
Function: Hiring and onboarding
Owner: __ Backup: __
Function: Equipment, tools and vendors
Owner: __ Backup: __
Function: Safety and compliance
Owner: __ Backup: __
Function: __
Owner: __ Backup: __
SPAN CHECK

Count the names at level 1.
Up to 7: comfortable. One person can hold real context on each of them.
8 to 12: manageable if the group does similar work and needs little coaching.
13 to 20: the leader is a bottleneck. Decisions wait. Promote or hire a lead.
Over 20: the chart is describing an intention, not a reality. Someone in that
list is already acting as a manager without the title.
Names at level 1: ______ Decision made: __

NOTE: This is a planning document, not a legal record. Keep pay, personal
data, medical and accommodation notes and disciplinary history out of any
chart you circulate.

Template 3: Matrix Org Chart Template

Solid line home reporting kept separate from project assignments, with a percentage of time on each one and an end date. The decision rights block at the bottom names who breaks a tie, which is the part that keeps a matrix from becoming an argument.

Matrix Org Chart Template
MATRIX ORG CHART TEMPLATE

[Company Name]
Chart owner: __ Effective date: _
HOW TO READ THIS FILE

A matrix chart shows people who take direction from two places: a home
manager who owns their career, and a project or account lead who owns their
work this quarter. The mistake that ruins matrix charts is drawing the second
relationship as a second box. Draw one box per person, then record the second
line separately.
The section that keeps a matrix from turning into an argument is the last
one. Two managers only functions when it is written down who breaks a tie.
SOLID LINE OUTLINE (HOME REPORTING)

1. OWNER OR PRESIDENT
Name: __ Title: __
1.1 [FUNCTION LEAD]
Name: __ Function: __
1.1.1 Name: __ Title: __
1.1.2 Name: __ Title: __
1.1.3 Name: __ Title: __
1.2 [FUNCTION LEAD]
Name: __ Function: __
1.2.1 Name: __ Title: __
1.2.2 Name: __ Title: __
1.2.3 Name: __ Title: __
1.3 [FUNCTION LEAD]
Name: __ Function: __
1.3.1 Name: __ Title: __
1.3.2 Name: __ Title: __
DOTTED LINE ASSIGNMENTS

Person: __
Solid line manager: __
Dotted line manager: __
Project, account or client: __
Share of their time: ______ percent Assignment ends: ___
Person: __
Solid line manager: __
Dotted line manager: __
Project, account or client: __
Share of their time: ______ percent Assignment ends: ___
Person: __
Solid line manager: __
Dotted line manager: __
Project, account or client: __
Share of their time: ______ percent Assignment ends: ___
Person: __
Solid line manager: __
Dotted line manager: __
Project, account or client: __
Share of their time: ______ percent Assignment ends: ___
DECISION RIGHTS

Fill this once for the whole company rather than per person.
Sets the priority order for the week: __
Approves time off and schedule changes: __
Owns the performance conversation and the rating: __
Approves training, tools and spend: __
Decides when the two managers disagree: __
Signs off before a person is reassigned: __
TIME ALLOCATION CHECK

Add up every assigned percentage per person. If the total is over 100, the
matrix is not the problem. The commitments are.
Person: __ Total assigned: ______ percent
Person: __ Total assigned: ______ percent
Person: __ Total assigned: ______ percent
Person: __ Total assigned: ______ percent

NOTE: This is a planning document, not a legal record. Where two managers
share direction of one worker, keep your own written record of who directs
the work, since that question can matter outside the chart.
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Template 4: Functional Org Chart Template

Seven prewritten function blocks running from leadership to technology, each with an owner, a headcount, a vacancy count and a line for outside providers. The last section lists functions nobody owns yet, which is usually the most informative page in the file.

Functional Org Chart Template
FUNCTIONAL ORG CHART TEMPLATE

[Company Name]
Chart owner: __ Effective date: _
HOW TO USE THIS FILE

A functional chart groups people by the kind of work they do rather than by
the customer, product or region they serve. It is the default shape for a
company small enough that one person can own each function outright.
Fill in a function even when it has no dedicated person. An unstaffed
function with a named owner is a fact. An unstaffed function with a blank
next to it is a risk you have not looked at yet.
FUNCTION: LEADERSHIP

Owner: __ Title: __
1.1 Name: __ Title: __
1.2 Name: __ Title: __
FUNCTION: SALES AND MARKETING

Owner: __ Reports to: __
2.1 Name: __ Title: __
2.2 Name: __ Title: __
2.3 Name: __ Title: __
Headcount: ______ Vacancies: ______
FUNCTION: OPERATIONS AND DELIVERY

Owner: __ Reports to: __
3.1 Name: __ Title: __
3.2 Name: __ Title: __
3.3 Name: __ Title: __
3.4 Name: __ Title: __
Headcount: ______ Vacancies: ______
FUNCTION: CUSTOMER SUPPORT AND ACCOUNT MANAGEMENT

Owner: __ Reports to: __
4.1 Name: __ Title: __
4.2 Name: __ Title: __
Headcount: ______ Vacancies: ______
FUNCTION: FINANCE AND ADMINISTRATION

Owner: __ Reports to: __
5.1 Name: __ Title: __
5.2 Name: __ Title: __
Headcount: ______ Vacancies: ______
Outside providers used: __
FUNCTION: PEOPLE AND HIRING

Owner: __ Reports to: __
6.1 Name: __ Title: __
Headcount: ______ Vacancies: ______
Outside providers used: __
FUNCTION: TECHNOLOGY AND SYSTEMS

Owner: __ Reports to: __
7.1 Name: __ Title: __
Headcount: ______ Vacancies: ______
Outside providers used: __
FUNCTION: _______________________

Owner: __ Reports to: __
8.1 Name: __ Title: __
Headcount: ______ Vacancies: ______
FUNCTIONS WITH NO DEDICATED OWNER

Function: __ Currently absorbed by:
Function: __ Currently absorbed by:
Function: __ Currently absorbed by:

NOTE: This is a planning document, not a legal record. Keep pay and personal
data out of any chart you circulate.

Template 5: Department Org Chart Template

One copy per department. It carries approved versus filled headcount, a budget owner and a cost center, then the outline, then the people who sit with the team but report somewhere else. This is the version staff actually read, because every name on it is somebody they work with.

Department Org Chart Template
DEPARTMENT ORG CHART TEMPLATE

Use one copy of this block per department. A department chart is the version
people actually read, because it fits on one page and every name on it is
somebody they work with.
DEPARTMENT SUMMARY

Department: __
Department lead: __ Reports to: __
Filled headcount: ______ Approved headcount: ______ Vacancies: ______
Cost center or budget code: _
Budget owner: __
Locations covered: __
Effective date: _ Next review: _
REPORTING OUTLINE

1. DEPARTMENT LEAD
Name: __ Title: __
1.1 [Team or shift lead]
Name: __ Title: __
1.1.1 Name: __ Title: __
1.1.2 Name: __ Title: __
1.1.3 Name: __ Title: __
1.2 [Team or shift lead]
Name: __ Title: __
1.2.1 Name: __ Title: __
1.2.2 Name: __ Title: __
1.2.3 Name: __ Title: __
1.3 Name: __ Title: __
1.4 Name: __ Title: __
PEOPLE WHO WORK HERE BUT REPORT ELSEWHERE

Name: __ Home department: __
Why they sit here: __
Name: __ Home department: __
Why they sit here: __
HANDOFFS IN AND OUT

Work arrives from: __ Contact: __
Work leaves to: __ Contact: __
Escalation goes to: __
COVERAGE

If the department lead is out, decisions go to: __
Task or duty only one person can perform: __
Named backup: __ Trained on: ___
OPEN ROLES IN THIS DEPARTMENT

Role: __ Reports to: ______ Target start:
Role: __ Reports to: ______ Target start:

NOTE: This is a planning document, not a legal record. Keep pay and personal
data out of any chart you circulate.

Template 6: Small Business Org Chart Template

Hats before boxes. Who owns each function today, their backup, hours a week, and the trigger that makes it somebody else's job. Then three staged versions of the same chart so the growth conversation attaches to a number rather than a feeling.

Small Business Org Chart Template
SMALL BUSINESS ORG CHART TEMPLATE

[Company Name]
Chart owner: __ Effective date: _
Current headcount: ______
WHY THIS VERSION EXISTS

Most published org charts assume every function has a person. In a small
company, several functions share one person, and a chart that hides that is
useless for planning. This version puts the hats first and the boxes second.
Fill the hats table honestly, including the rows where the answer is you. The
last column is the one that turns a chart into a plan: it names the trigger
that makes each hat somebody else's job.
THE HATS TABLE

Function: Sales and new business
Owned today by: __ Backup: ______
Hours a week: ______ Split it out when: __
Function: Delivery, service or production
Owned today by: __ Backup: ______
Hours a week: ______ Split it out when: __
Function: Scheduling and dispatch
Owned today by: __ Backup: ______
Hours a week: ______ Split it out when: __
Function: Customer support and complaints
Owned today by: __ Backup: ______
Hours a week: ______ Split it out when: __
Function: Invoicing, collections and bookkeeping
Owned today by: __ Backup: ______
Hours a week: ______ Split it out when: __
Function: Payroll administration
Owned today by: __ Backup: ______
Hours a week: ______ Split it out when: __
Function: Hiring, onboarding and paperwork
Owned today by: __ Backup: ______
Hours a week: ______ Split it out when: __
Function: Training and certifications
Owned today by: __ Backup: ______
Hours a week: ______ Split it out when: __
Function: Safety, insurance and compliance
Owned today by: __ Backup: ______
Hours a week: ______ Split it out when: __
Function: Tools, equipment and vendors
Owned today by: __ Backup: ______
Hours a week: ______ Split it out when: __
Function: Marketing and online presence
Owned today by: __ Backup: ______
Hours a week: ______ Split it out when: __
Function: __
Owned today by: __ Backup: ______
Hours a week: ______ Split it out when: __
CURRENT REPORTING OUTLINE

1. OWNER
Name: __ Hats currently worn: ______
1.1 Name: __ Title: __
Hats: __
1.2 Name: __ Title: __
Hats: __
1.3 Name: __ Title: __
Hats: __
1.4 Name: __ Title: __
Hats: __
1.5 Name: __ Title: __
Hats: __
1.6 Name: __ Title: __
Hats: __
THE THREE VERSIONS TO SKETCH AT ONCE

Today at ______ people
Everyone still reports to: __
The hat that is already too big for its owner: __
At the next hiring milestone, roughly ______ people
First hat to come off the owner: __
Who picks it up: __
Second layer starts with: __
At the milestone after that, roughly ______ people
Functions that get a dedicated owner: __
Managers needed: ______
The role you will regret not hiring earlier: __
SINGLE POINTS OF FAILURE

Task only one person can perform: __
Person: __ Named backup: __
Trained by: ___
Task only one person can perform: __
Person: __ Named backup: __
Trained by: ___
Password, account or key held by one person: __
Second holder: __

NOTE: This is a planning document, not a legal record. Employer obligations
often turn on how many people you employ and how they are classified, so
confirm your own thresholds rather than reading them off a chart.

Template 7: Org Chart Roster and Reporting Lines

The spreadsheet every chart is really built from. IDs, titles, departments, reporting lines recorded by name and by ID, level, employment type and status, plus a tab for dotted line reporting and a span check with the count formula already written.

Org Chart Roster and Reporting Lines
ABCDEFGHIJK
1IDFull nameJob titleDepartmentLocationReports to (name)Reports to (ID)LevelTypeStart dateStatus
21SAMPLE Dana WhitfieldOwnerLeadershipMain office1Employee2019-03-04Filled
32SAMPLE Marcus OyelaranOperations LeadOperationsMain officeSAMPLE Dana Whitfield12Employee2021-06-14Filled
43SAMPLE Priya RaghavanService TechnicianOperationsFieldSAMPLE Marcus Oyelaran23Employee2023-01-09Filled
54SAMPLE BookkeepingBookkeeperFinanceRemoteSAMPLE Dana Whitfield12Contractor2022-09-01Filled
65SchedulerOperationsSAMPLE Marcus Oyelaran23EmployeeOpen
7
8
9
10
11
12
13
Showing 12 of 15 rows. The download includes the full template.

Template 8: Org Chart Change Log and Headcount Plan

Every joiner, leaver, promotion and manager change with an effective date and a chart-updated flag. A second tab holds open and planned roles with a numeric trigger for each, tied to your headcount plan, and a third holds a ten-point quarterly review.

Org Chart Change Log and Headcount Plan
ABCDEFGH
1Date loggedChange typePersonFromToEffective dateChart updatedUpdated by
22026-02-03New hireSAMPLE Priya Raghavann/aService Technician, reports to Ops Lead2026-02-10YesD. Whitfield
32026-04-21Manager changeSAMPLE Marcus OyelaranReports to OwnerReports to General Manager2026-05-01NoD. Whitfield
4
5
6
7
8
9
10Change typesNew hireExitPromotion or title changeManager changeDepartment moveContractor to employeeRole approved or cancelled

Fill the Roster Before You Draw a Box

The fastest route to a finished chart is a six-column list, not a drawing canvas. ID, name, job title, department, manager name, manager ID. Complete that and the diagram takes ten minutes, whichever tool you use.

Drawings stall because you discover the data problems while drawing. Two people who both believe they report to you. Someone hired in March with no manager recorded anywhere. A title on the offer letter that nobody has said out loud since. Every one of those is a conversation, and having it with a half-drawn diagram open is the worst possible time.

1
Type or export the roster
One row per person, including approved roles nobody is in yet. Pull it from payroll if you can, because that list is already reconciled.
2
Fill every reporting line
No blanks except the one person at the top. A blank here is not a formatting issue, it is somebody nobody is looking after.
3
Match every manager name to a real row
If a manager name does not appear in the name column, you have a typo or a manager who left months ago.
4
Count the direct reports per manager
One count formula against the manager column. Anything over twelve deserves a look before you draw it.
5
Sort by level, then draw
Once the list sorts cleanly into a hierarchy, the picture is transcription rather than design.

Most of this is a copy job rather than a research project. Federal wage and hour recordkeeping rules already require covered employers to keep each employee's name, address and occupation, so the fields the roster asks for are largely fields you are obliged to hold somewhere already. The work is putting them in one place and reconciling them.

Five findings turn up in almost every first pass. None of them is a chart problem.

Two people with no managerTwo people believe they run the company, or one of them was never assignedFix: Decide which one, then tell both
A manager name that appears nowhere elseA typo, or a manager who left and was never replaced in the recordFix: Fix the spelling or name the real manager
A person with no manager and no reportsSomeone joined and was never attached to anythingFix: Attach them before the chart is shared
One manager with sixteen direct reportsSomebody in that group is already leading informallyFix: Give the informal lead the line, or split the group
A title in the roster nobody uses out loudThe written title and the real job have drifted apartFix: Change one of them, then update both records

This is also where a system beats a file. FirstHR holds role, department and manager on the employee profile, so the roster is something you read off rather than retype, and document management keeps the signed paperwork attached to the same person. Applicant tracking is coming soon to FirstHR.

Turning the Outline Into a Diagram

Word and most presentation software build a hierarchy diagram from a plain indented list, so the outline in these files converts to boxes in about a minute without dragging a single shape. The feature is called SmartArt, and the part people miss is the text pane.

Insert a SmartArt graphic, choose Hierarchy, then Organization Chart. Open the text pane that appears beside it. Type one person per line. Press Tab to push a line down a level so it becomes a report of the line above, and Shift plus Tab to pull it back up. The boxes rearrange themselves as you type, which is why typing beats drawing.

Why the Files Here Are Word and Excel
These templates ship as DOCX and XLSX because those two formats stay editable in whatever you already have, including free spreadsheet and word processing tools, and because the reporting outline is the part that takes real effort. A slide is five minutes of formatting on top of a finished outline, and a deck built from your own outline inherits your theme, which a downloaded one never does. Keeping one editable source also avoids the classic failure where the document and the deck quietly stop agreeing about who works here.

A drawing tool earns its place when the chart gets big enough that manual layout becomes the bottleneck, or when you want it to update itself from your employee list. That is a separate decision with its own trade-offs, covered in the rundown of org chart software. For a team under fifty people, the outline plus a SmartArt conversion is usually the whole job.

What Goes in a Box, and What Never Does

Four things per box: name, job title, department, and who they report to. That is enough to answer the two questions a chart exists for, which are who does this and who do I ask. Everything else belongs in the roster or the employee record.

FieldOn the chart?Where it belongs instead
Name and job titleYesThe chart is the right place
Department or functionYesKeeps the grouping readable at a glance
Reporting lineYes, exactly one solid line eachSecond lines go in a dotted line section
Employment typeYes, as a labelStops the chart reading as a staff list
Vacant approved rolesYes, marked as openHiding them is why charts look wrong to staff
PhotoOptionalUseful for onboarding, skip it if the chart is long
Pay or salary bandNeverCompensation records, restricted access
Date of birth, address, personal contactNeverThe employee record
Medical or accommodation notesNeverA separate confidential file
Immigration or work authorization statusNeverYour I-9 storage, kept separately
Performance ratings or disciplineNeverThe personnel file
An Org Chart Is a Circulated Document
This is the one place a harmless-looking chart causes real damage. Charts get emailed to new hires, pinned in break rooms, attached to proposals and handed to auditors. Anything on it should be something you would be comfortable with all of those audiences seeing. Pay data, dates of birth, home addresses, health or accommodation information, work authorization status and disciplinary history all fail that test. Keep the chart to the four fields, keep the sensitive material in the employee record with restricted access, and check who has edit rights on the shared copy before you publish it.

Contractors are a judgment call worth making deliberately. Leave out the bookkeeper who runs your invoicing and the chart stops describing how work flows, which defeats the point. Show them with a label. Just be careful how the chart describes direction and control, since worker classification turns on the substance of the relationship rather than on what a document calls it.

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When Nobody Has the Title Yet

In a small company the honest chart shows functions with owners, and some people own four of them. Every published template assumes each function has a dedicated person, which is why the standard blank feels wrong the moment an owner tries to fill it in.

This is the normal case rather than the exception. Federal business size statistics break US employers into bands starting at one to four employees, with the overwhelming majority of firms sitting well under twenty people. A chart where the owner is head of sales, head of operations and head of people is not a badly run company. It is a correctly sized one.

What makes it a plan rather than a snapshot is the last column of the hats table: the trigger that makes each hat somebody else's job. Written as a number, not a feeling. Dispatch passes sixty jobs a week. Admin passes eight hours of the owner's time. That converts an anxious conversation into a threshold you either crossed or did not.

HatTypical trigger to split it outWho usually picks it up first
Scheduling and dispatchCoordination eats more than a day a weekA senior person on the delivery side
Invoicing and collectionsReceivables slip past terms two months runningA part-time bookkeeper or office coordinator
Hiring and onboardingMore than one open role at a time, repeatedlyThe operations lead, with a written process
Customer supportComplaints reach the owner before the team hears themA named first responder with an escalation rule
Training and certificationsA renewal is missed, or a new hire ramps slowly twiceWhoever already does the most informal teaching
Day to day supervisionThe owner has more than about ten direct reportsThe person the team already asks first

That last row is the one people delay longest. If your list of direct reports has passed ten, somebody in that group is already leading informally, and the chart is describing an intention rather than a reality. The guide to span of control covers where the thresholds sit and why they differ by the kind of work. Give the informal lead the line, or split the group.

When to Redraw It

Update on events, not on a calendar. Four things invalidate a chart: a hire, an exit, a promotion or title change, and a manager change. Each takes under a minute at the time and becomes archaeology three months later.

Why a Chart Goes Stale Faster Than You Expect
Median tenure with a current employer was 3.9 years in January 2024, the lowest reading since 2002, and about 22 percent of US wage and salary workers had been with their employer a year or less (U.S. Bureau of Labor Statistics, Employee Tenure Summary). On a fifteen-person team that is roughly three boxes a year that stop being true, before a single promotion or reorganization. The change log workbook exists so those three are caught as they happen.

The quarterly pass is a cross-check rather than the mechanism. Walk the roster against your payroll list, close any dotted line assignments past their end date, rerun the span count, and archive the old version with its effective date so you can answer who reported to whom last spring. Give the chart one named owner; a document everyone can update is a document nobody does.

Two adjacent files are worth keeping beside it. A skills matrix answers who can actually do the work, which a chart never shows, and reading the two together is how you find the task exactly one person can perform. Planning for the departure of a key person is succession planning, and it starts from the same roster.

Where a platform helps is in removing the retyping. When role, department and manager live on the employee profile, the chart becomes a view of the record rather than a second copy of it that drifts, and joiners and leavers update it as a side effect of work you already do. Applicant tracking is coming soon to FirstHR.

Key Takeaways
Fill the roster before you draw anything: ID, name, title, department, manager name and manager ID.
Exactly one person has no manager. Everyone else has exactly one solid line, with second relationships recorded as dotted lines.
Pick the layout from how the team is organized: top-down, flat, matrix, functional, by department, or hats-first for a small business.
Show approved roles that are vacant and label anyone who is not an employee, so the chart is never mistaken for a staff list.
Keep pay, personal data, medical notes, work authorization and discipline off a document that gets circulated.
Update on hires, exits, title changes and manager changes as they happen, with one named owner and a quarterly cross-check.

Frequently Asked Questions

What is an org chart template?

An org chart template is a blank document you fill in with your own names, titles and reporting lines, rather than a finished diagram you have to take apart first. A useful one has three parts: a structure that matches how your team is actually organized, a place to record who reports to whom, and a legend so two people reading it draw the same conclusion. The templates on this page come as editable Word files and Excel workbooks. The Word files hold a numbered reporting outline you type into, and the Excel files hold the roster the outline is built from. Both are yours to edit, which is the practical difference between a template and a picture. Fill the roster first and the layout question mostly answers itself.

How do I make an org chart in Word?

Open a blank document, choose Insert, then SmartArt, then Hierarchy, then Organization Chart. That inserts a diagram with a text pane attached to it. Type one person per line in the text pane, press Tab to push a line down a level so it becomes a report of the line above, and press Shift plus Tab to pull it back up. The boxes redraw themselves as you type, so you never move a shape by hand. The reason people find this harder than it is: they start in the diagram instead of in a list. Write out the reporting outline first, check that every person has exactly one manager, then type it into the text pane in one pass. The Word templates on this page are that outline, already numbered and ready to fill in.

How do I make an org chart in Excel?

Build the roster, then draw from it. Put one row per person with columns for an ID, name, job title, department, the manager’s name and the manager’s ID. Sort by level so the hierarchy reads top to bottom, and use a count formula against the manager column to see how many direct reports each manager has. Once the list is complete and every manager name matches a name in the roster, you can insert a SmartArt hierarchy from the Insert menu and type the same lines in, or hand the file to any charting program, since a name and manager pairing is the format they all read. The Excel workbook on this page includes the roster, a dotted line tab, a span check with the formula already written, and a list of the four data checks worth running before you draw anything.

Can I get an org chart template in PowerPoint format?

These templates are Word and Excel files, and there is a straightforward reason to prefer them even if the chart is destined for a slide. The reporting outline is the part that takes real effort; the slide is five minutes of formatting on top of it. Once the outline is filled in, open your presentation software, insert a SmartArt hierarchy, and type or paste the outline into its text pane one line at a time, using Tab and Shift plus Tab to set the levels. The diagram builds itself and inherits your slide theme, which a downloaded deck never does. Keeping the editable source in Word and Excel also means one file to update when someone joins or leaves, instead of a document and a deck that quietly disagree with each other.

What should be included in an org chart?

Four things per box: the person’s name, their job title, their department or function, and who they report to. That is enough for a reader to answer the two questions a chart exists to answer, which are who does this and who do I ask. Add a legend distinguishing solid line from dotted line reporting, mark approved roles that are currently vacant instead of hiding them, and mark anyone who is not an employee so the chart is never read as a staff list. Leave out pay, dates of birth, home addresses, medical or accommodation information, immigration status and anything disciplinary. Those belong in the employee record, not on a document that gets emailed around and pinned to a wall. This is general information, not legal advice.

Should contractors and part-time workers appear on an org chart?

Show them, and label them. Leaving out the bookkeeper who handles your invoicing produces a chart that does not describe how work actually flows, which defeats the point. Mark each box with an employment type so nobody mistakes the chart for a list of employees, and be careful how you describe direction and control for anyone you treat as an independent contractor, since worker classification turns on the substance of the relationship rather than on a label. The Internal Revenue Service publishes the common-law factors it uses to distinguish an employee from an independent contractor. Part-time employees are employees and belong on the chart the same as anyone else. If a contractor’s box is starting to look exactly like an employee’s box, that is worth a second look. This is general information, not legal advice.

How often should an org chart be updated?

Update it on events rather than on a calendar, then confirm quarterly that nothing was missed. The four events that invalidate a chart are a hire, an exit, a promotion or title change, and a manager change. Each one takes under a minute to record when it happens and becomes an archaeology project three months later. The quarterly pass is a cross-check, not the main mechanism: walk the roster against your payroll list, close out any dotted line assignments past their end date, and rerun the span count on every manager. Give the chart one named owner rather than making it a shared responsibility, because a document everyone can update is a document nobody does. The change log workbook on this page exists to make the event-driven part a habit, and holding role, department and manager on an employee profile removes the retyping entirely. Applicant tracking is coming soon to FirstHR.

What is a chain of command chart?

A chain of command chart is an org chart read for one specific purpose: tracing the unbroken line of authority from any person up to the top of the company. It is the same document, filtered to the question of who escalates to whom. Two rules keep it usable. Every person has exactly one solid line manager, no exceptions, because a chain with a fork in it is not a chain. And every level names a specific person rather than a department, since escalation goes to a human. If your team uses dual reporting, keep the second relationship as a dotted line and write down separately who decides when the two managers disagree. The top-down and matrix templates on this page are both built around that single-solid-line rule.

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