FirstHR

Getting to Know Your Employees Questionnaire Templates

Six free getting to know your employees questionnaire templates covering working style, communication, feedback, and recognition. Editable DOCX files.

Nick Anisimov

Nick Anisimov

FirstHR Founder

Performance
15 min

Getting to Know Your Employees Questionnaire

Six questionnaire templates for small business: a standard version for the team you already have, a first-week version for new hires, a how to work with me one-pager, a recognition preferences form, a ten-question printable version for a shift team, and a spreadsheet with a thirty-question bank and a team summary. Editable DOCX and XLSX, export to PDF in one step. No signup.

For about two years I ran a team on guesses. I decided one person liked working alone because she was quiet. I decided another wanted a public thank you because he was not. I assumed everybody wanted feedback the way I want feedback, which is immediately and in writing. I was wrong on all three counts, and I only found out because I eventually asked.

That is what this questionnaire does. It is not a personality test and it is not an engagement survey. It is a short list of practical questions about how somebody works, how they want to hear from you, and what recognition actually lands with them, filled in once and kept somewhere their manager will look at it again.

There are six versions here, because the sheet you hand a new hire in week one is not the sheet you hand somebody who has been with you three years. Five download as editable Word documents and one as a spreadsheet, free, with no email form in the way.

TL;DR
A getting to know your employees questionnaire is a short, optional form asking how someone works best, how they prefer to communicate, how they want feedback, and what recognition means to them. Keep it voluntary, leave out anything medical or personal, and turn the answers into two or three concrete changes. Six free templates below.

What This Questionnaire Is

A getting to know your employees questionnaire is a signed, voluntary form that collects one person's working preferences: their best hours, their communication channels, how they want feedback delivered, and what recognition means to them. The manager reads it and changes something as a result.

Three things it is not. It is not an employee survey, because it is signed rather than anonymous and it measures nothing. It is not a personality assessment, because it produces no score and no type. And it is not a new hire information form, which collects addresses and tax details rather than preferences.

The reason to bother is narrow and practical. Most of what a manager needs to know about an individual is invisible from the outside, and guessing at it produces exactly the kind of well-meant mistake I spent two years making. A ten-minute form removes most of it.

Recognition Preferences Are Not Universal
Asked to recall their most meaningful recognition, employees named it as coming most often from their manager (28 percent), then a high-level leader or CEO (24 percent), the manager's manager (12 percent), a customer (10 percent), and peers (9 percent). The forms that recognition takes are ranked separately, from a public award or commendation through private praise, a note in a review, a promotion, and a monetary reward, according to Gallup, which also reports that only one in three US workers strongly agree they received recognition or praise for good work in the past seven days. A ranked list of options is the argument for asking rather than assuming: your team is distributed across all of them.

Which Version Should You Use?

Match the form to the person and the moment. Somebody already on the team gets the standard version, somebody five days in gets the first week version, and a crew that fills things in with a pen between shifts gets the ten-question page.

Standard Questionnaire
The default
Thirty-one questions across seven sections for somebody already on the team: how they work, how they communicate, how they want feedback and recognition, what would help, and an optional personal section. Ends with a manager block for the three things you are changing.
First Week Version
For a new hire
Fourteen questions for somebody five days in, who does not know the job yet. What they understood the job to be, how they learn, what is still confusing, what they are waiting on, and how they want to be introduced to the team.
How to Work With Me
One page, filled in both ways
The working style one-pager a person writes about themselves and hands to the people they work with. Hours, channels, how they want work handed over, how they decide, and what helps when something goes wrong. The manager fills one in too.
Recognition Preferences
The one people get wrong
Four minutes on where recognition should happen, who it should come from, what form it takes, what would actually land, and what attention to avoid. Plus a line on whether they want a birthday or work anniversary marked at all.
Short Version
Ten questions, on paper
One printable page for a shift team, filled in with a pen on a break rather than typed on a laptop. Ten questions, big blanks, and a manager block for the single change you are making as a result.
Team Preferences Tracker
Spreadsheet, four tabs
A thirty-question bank sorted by category with a skip-if column, a team summary with one row per person, a rollout tracker, and an actions log. The tab that turns a pile of returned forms into changes people can see.
If You Only Ever Use One
Use the standard questionnaire, and use it on the whole team in the same week rather than on one person. Running it for a single individual makes it look like a reaction to something, which is not a good position to start an honest conversation from. Send it to everyone, give it a week, then work through the answers one to one. Add the recognition form later if you are starting a formal recognition habit, and keep the first week version somewhere you will find it the next time you hire.
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6 Free Getting to Know Your Employees Questionnaire Templates

Download all six together, or take the individual versions you need. Five are editable Word documents and one is an Excel workbook with four tabs, so you can drop your company name in, cut any section you do not want, and print or send it as it is. No email gate, no account.

Download All 6 Getting to Know You Questionnaire Templates
Standard questionnaire, first week version, how to work with me one-pager, recognition preferences, ten-question short version, and the team preferences tracker. Five DOCX files and one XLSX, in a single zip.

Template 1: Getting to Know Your Employees Questionnaire (Standard)

The default, and the one to send the whole team. Thirty-one questions across seven sections covering how they work, how they communicate, how they want feedback and recognition, what would help, and an optional personal section, followed by a manager block for the three changes you are making.

Getting to Know Your Employees Questionnaire (Standard)
GETTING TO KNOW YOU: WORKING STYLE AND PREFERENCES
Company: [Company Name]
For: [Employee name] Manager: [Name]
Date sent: [MM/DD/YYYY] Please return by: [MM/DD/YYYY]
HOW THIS WORKS

This is not a test and nothing here is scored. It is a list of things your
manager would otherwise spend a year guessing at. Every question is optional,
so leave blank anything you would rather not answer, and there is no need to
say why.
Who will read it: [your manager and the owner]
Where it is kept: [location]
It is not part of your performance review, and nothing here is shared with the
rest of the team unless you tell us it can be.
SECTION 1: THE BASICS

Name you want us to use: [ ]
How it is pronounced, if we tend to get it wrong: [ ]
Pronouns, if you would like them used: [Optional]
Role and team: [ ]
With us since: [Month Year]
SECTION 2: HOW YOU WORK BEST

1. What time of day do you do your best focused work?
[ ]
2. What does a genuinely good work day look like for you, start to finish?
[ ]
3. What wrecks a working day for you? (noise, interruptions, unclear
priorities, plans changing late)
[ ]
4. Would you rather have one long uninterrupted block, or several short ones?
[ ] One long block [ ] Several short ones [ ] Depends on the work
5. When you get stuck, what do you do first, and what would you like your
manager to do?
[ ]
6. How much detail do you want when work is handed to you?
[ ] Just the outcome
[ ] The outcome plus the constraints
[ ] Step by step until I know the work
SECTION 3: COMMUNICATION

7. Best way to reach you during the day:
[ ] Chat [ ] Email [ ] Phone [ ] In person [ ] Text
8. Best way to reach you when something is genuinely urgent:
[ ]
9. On a normal day, how quickly should someone expect an answer from you?
[ ]
10. For working something out, which do you prefer?
[ ] A ten minute call [ ] A written thread I can answer when free
11. How much notice do you want before a meeting, or before a plan changes?
[ ]
12. Is there anything about the way we communicate now that makes your job
harder than it needs to be?
[ ]
SECTION 4: FEEDBACK

13. How do you like to hear that something went well?
[ ]
14. How do you like to hear that something needs to change?
[ ] In the moment [ ] Same day, one to one [ ] In our regular 1:1
[ ] In writing first, then a conversation
15. Who would you rather hear it from: your manager, the owner, or whoever is
closest to the work?
[ ]
16. Has anyone ever given you difficult feedback in a way that actually
worked? What did they do?
[ ]
17. What is something you are trying to get better at right now?
[ ]
SECTION 5: RECOGNITION

18. When you have done something well, where would you rather hear about it?
[ ] In front of the whole team [ ] In a small group [ ] Just to me
[ ] I would rather not have it mentioned
19. Spoken or written?
[ ] Said out loud [ ] In writing [ ] Either is fine
20. What is a reward that would actually mean something to you? (time back, a
different kind of work, a public thank you, a gift card, something else)
[ ]
21. Is there any kind of attention you would rather we did not give you?
[ ]
22. Do you want your birthday or your work anniversary marked at all?
[ ] Both [ ] Anniversary only [ ] Neither
SECTION 6: WHAT WOULD HELP

23. What is one thing that would make your job easier next month?
[ ]
24. What would you like to do more of here?
[ ]
25. What would you like to do less of?
[ ]
26. What do you want to be able to do in a year that you cannot do now?
[ ]
27. Is there something you are good at that we are not using?
[ ]
SECTION 7: OPTIONAL, AND ONLY IF YOU WANT TO

Answer none, some, or all of these. They are here so the people you work with
know something about you beyond the job. Nothing in this section goes anywhere
without your say-so.
28. How do you like to spend time when you are not working?
[ ]
29. Coffee, tea, neither, or something else entirely?
[ ]
30. Anything we should know when we order food for a team event?
[ ]
31. Anything else you would like your manager to know?
[ ]
FOR THE MANAGER

Read the answers within a week and talk them through at the next 1:1. Do not
file it and forget it, because the second round is worth nothing if the first
round changed nothing.
Three things I am changing because of these answers:
1. [ ]
2. [ ]
3. [ ]
Discussed on: [MM/DD/YYYY] Next refresh due: [MM/DD/YYYY]

DISCLAIMER: This is a sample template provided for general information only and
is not legal advice. Keep participation voluntary, and leave out questions about
health, disability, family medical history, religion, age, national origin, or
family status.

Template 2: New Hire Getting to Know You Questionnaire (First Week)

Fourteen questions for somebody who has been here five days. What they understood the job to be before they started, how they learn fastest, what is still confusing, what they are waiting on, and how they want to be introduced to everyone else.

New Hire Getting to Know You Questionnaire (First Week)
GETTING TO KNOW YOU: FIRST WEEK
Company: [Company Name]
Name: [Employee name] Role: [Title]
Started on: [MM/DD/YYYY] Manager: [Name]
Return by: [end of week one]
A short version for somebody who has been here five days. You do not know the
job yet and we do not expect you to. These questions are about how you like to
work and what you need from us, not about how you are doing.
Every question is optional. Your manager reads it, nobody else does, and it has
nothing to do with your probation or your review.
STARTING OUT

1. Name you want us to use, and how it is pronounced:
[ ]
2. Best way to reach you during the day, and for anything urgent:
[ ]
3. Before you started, what did you understand this job to be? Say it in your
own words, even if it turns out to be wrong.
[ ]
4. What has been different from what you expected so far?
[ ]
HOW YOU LEARN

5. How do you pick up something new fastest?
[ ] Watch someone do it [ ] Read it first [ ] Try it and ask
[ ] Have someone talk me through it once, then leave me to it
6. When you do not know something, how comfortable are you asking? What would
make it easier?
[ ]
7. What should we not assume you already know?
[ ]
WEEK ONE, HONESTLY

8. What is still confusing?
[ ]
9. What are you waiting on that would let you get started properly? (access,
equipment, an introduction, a decision)
[ ]
10. Who have you met so far, and who do you think you still need to meet?
[ ]
11. What would make week two easier than week one?
[ ]
HOW YOU WANT TO BE TREATED

12. How do you want to be introduced to the rest of the team?
[ ] Introduce me around [ ] Let me find my own feet for a week
[ ] A short note to the team is plenty
13. How do you like to hear that something needs correcting, especially while
you are still learning?
[ ]
14. Anything you would like the team to know about you? (Optional, and only
what you want to share.)
[ ]
FOR THE MANAGER

Read this the day it comes back. Week one answers go stale faster than any
others, and a blocker named on Friday is worth fixing on Monday.
Fix this week: [ ]
Introduce them to: [ ]
Answer their question about: [ ]
Carry into the 30 day check-in: [ ]
Discussed on: [MM/DD/YYYY]

DISCLAIMER: This is a sample template provided for general information only and
is not legal advice. Participation is voluntary. Do not ask about health,
disability, family medical history, religion, age, or family status.

Ask these in week one, not on day one. The morning somebody starts is already full, and the useful answers about what is confusing only exist once they have hit something confusing. FirstHR sends it as an onboarding task with a due date so it does not vanish under the paperwork. Applicant tracking is coming soon to FirstHR.

Week One Is When the Answers Are Cheapest
Only 12 percent of employees strongly agree their organization does a great job of onboarding, according to Gallup. Asking a new hire what they are still waiting on, what they thought the job was, and what would make week two easier is the cheapest correction available to a small employer, because in week one they can still see what is confusing. By month three they have quietly worked around it and forgotten it was ever unclear.

Template 3: How to Work With Me (Working Style One-Pager)

A single page somebody writes about themselves and hands to the people they work with most: hours, channels, how they want work handed over, how they make decisions, what they need when something goes wrong, and what they are trying to get better at.

How to Work With Me (Working Style One-Pager)
HOW TO WORK WITH ME
Name: [ ] Role: [ ]
Written on: [MM/DD/YYYY] Last updated: [MM/DD/YYYY]
One page, filled in by hand, shared with the people you work with most. The
manager fills one in too and hands it over at the same time, because a sheet
that only flows upward reads as surveillance rather than as an introduction.
MY HOURS

I am usually working between: [ ] and [ ]
I do my best thinking: [ ] morning [ ] afternoon [ ] evening
Please do not book meetings: [ ]
If you see me online outside those hours, it means: [ ]
REACHING ME

Normal things: [channel]
Urgent things: [channel]
Answers within: [ ] minutes [ ] a few hours [ ] the same day [ ] 24 hours
I am bad at: [ ] (be honest here, everyone is bad at one channel)
HOW I LIKE WORK HANDED OVER

Give me: [ ] the outcome only [ ] the outcome and the constraints
[ ] the whole picture, then let me choose the route
Tell me the deadline: [ ] up front, always [ ] only when it is real
I am at my best when: [ ]
I struggle when: [ ]
HOW I MAKE DECISIONS

I think out loud / I go quiet and come back with an answer: [ ]
I need [ ] hours or days before I commit to anything sizeable.
If you need a fast answer, say so, and I will give you my best guess and label
it as one.
FEEDBACK

Say it: [ ] immediately [ ] the same day [ ] at our 1:1
Say it: [ ] out loud [ ] in writing first
When something has gone wrong, what I need first is: [ ] the facts
[ ] five minutes before we talk [ ] to know it is fixable
What I am working on getting better at: [ ]
WHEN THINGS GO SIDEWAYS

Under pressure I tend to: [ ]
The most useful thing you can do is: [ ]
The least useful thing you can do is: [ ]
RECOGNITION

Thank me: [ ] in front of the team [ ] in private [ ] in writing
[ ] please do not make a thing of it
THE SMALL PRINT

This is how I work today. It will be wrong in six months, so ask me again.

DISCLAIMER: This is a sample template provided for general information only and
is not legal advice. Keep it voluntary and keep it free of health, family, and
other protected information.

Fill one in yourself and hand it over at the same time. A sheet that only travels upward reads as surveillance, and the manager's version is usually the more useful document anyway, because most teams are guessing about their boss more than their boss is guessing about them.

Template 4: Recognition and Rewards Preferences Questionnaire

Four minutes on where recognition should happen, whose acknowledgment counts most, what form it should take, what would genuinely land, and what attention to avoid. It closes with whether they want a birthday or a work anniversary marked at all.

Recognition and Rewards Preferences Questionnaire
RECOGNITION PREFERENCES
Company: [Company Name]
Employee: [ ] Manager: [ ]
Date: [MM/DD/YYYY] Review again: [MM/DD/YYYY]
Recognition that is aimed wrong lands worse than no recognition at all. A
person who dreads being called out at the team meeting does not experience the
team meeting as a reward. This form takes four minutes and removes the
guesswork.
Every question is optional.
1. WHERE

When something you did goes well, where would you like it acknowledged?
[ ] In front of the whole company
[ ] In front of my immediate team
[ ] One to one with my manager
[ ] In writing, privately
[ ] Nowhere, I would rather just get on with it
2. FROM WHOM

Whose acknowledgment means the most to you?
[ ] My manager
[ ] The owner or a senior leader
[ ] Colleagues on my team
[ ] The customer or client
[ ] Someone else: [ ]
3. HOW

[ ] Said out loud, in the moment
[ ] A written message I can keep
[ ] Noted in my review or file
[ ] More responsibility, or a piece of work I want
[ ] Something with a monetary value
[ ] Time back: an early finish, a day off, a protected afternoon
Rank your top three from the list above: 1. [ ] 2. [ ] 3. [ ]
4. WHAT WOULD ACTUALLY LAND

If we wanted to mark something you did, what would genuinely mean something to
you? Be specific and be honest. Nobody is judging the answer.
[ ]
What is a reward that other companies use that does nothing for you?
[ ]
5. WHAT TO AVOID

Is there any form of attention you would rather not receive?
[ ] Being named in a company-wide message
[ ] Being asked to speak about the work at a meeting
[ ] Photographs, or being posted on our social accounts
[ ] Team applause
[ ] Nothing to avoid, all of it is fine
6. DATES AND MILESTONES

Birthday marked? [ ] Yes [ ] No Date, if yes: [MM/DD]
Work anniversary marked? [ ] Yes [ ] No
How, if yes: [ ] a message [ ] a mention at the team meeting [ ] a gift
[ ] a card signed by the team
Anything we should know when we order food for a team event? (Only what you
want to tell us. No explanation needed.)
[ ]
FOR THE MANAGER

Record it, use it, and check it once a year. Preferences change, particularly
after a promotion or a change of team.
Preferred channel: [ ] Preferred audience: [ ]
Never do: [ ]
Logged on: [MM/DD/YYYY] Next review: [MM/DD/YYYY]

DISCLAIMER: This is a sample template provided for general information only and
is not legal advice. Awards and gifts can carry tax consequences for the
employee. Check the treatment of anything with a monetary value before you give
it, and keep the questions clear of health, religion, and family information.

This is the version that pays for itself fastest. Recognition aimed wrong is worse than none, because the person who dreads being named at the all-hands experiences the all-hands as a penalty, and pairing this form with a broader recognition program stops you spending a budget on the wrong thing.

Template 5: Short Getting to Know You Questionnaire (10 Questions)

One printable page for a shift team: what name to use, how to reach them, what they like most and least about the job, how they want corrections delivered, whether praise should be public, and what they are good at that nobody asks them to do.

Short Getting to Know You Questionnaire (10 Questions)
GETTING TO KNOW YOU: SHORT VERSION
Company: [Company Name]
Name: [ ] Date: [MM/DD/YYYY]
One page, ten questions, meant to be printed and filled in with a pen during a
shift. Every question is optional and none of it goes in your file without you
seeing it first.
1. What name do you want us to use?
2. Best way to reach you when you are not at work?
3. What part of the job do you like most?
4. What part of the job do you like least?
5. What is one thing that would make your shift run smoother?
6. When something needs correcting, how would you rather hear it?
[ ] Straight away, quietly [ ] At the end of the shift
[ ] At our next catch-up [ ] In writing
7. When you have done something well, would you rather be told in front of
everyone, or just told?
[ ] In front of everyone [ ] Just told [ ] Either
8. What are you good at that we do not ask you to do?
9. What would you like to learn here?
10. Anything else you want to tell us?
FOR THE MANAGER

Collected by: [ ] Date: [MM/DD/YYYY]
One change I am making from this: [ ]
Talked it through with them on: [MM/DD/YYYY]

DISCLAIMER: This is a sample template provided for general information only and
is not legal advice. Participation is voluntary. Do not add questions about
health, disability, family medical history, religion, age, or family status.

Template 6: Team Preferences Tracker (Spreadsheet)

Four tabs: a thirty-question bank sorted by category with a skip-if column, a team summary with one row per person, a rollout tracker, and an actions log recording what somebody asked for and what actually changed.

Team Preferences Tracker
ABCD
1CategoryQuestionWhat it tells youSkip if
2Working styleWhat time of day do you do your best focused work?When to protect their calendar
3Working styleWhat does a genuinely good work day look like, start to finish?What to build more of into the week
4Working styleWhat wrecks a working day for you?The interruption to remove first
5Working styleOne long uninterrupted block, or several short ones?How to shape their scheduleFixed shift pattern
6Working styleWhen you get stuck, what do you do first?Whether to check in or stay out of the way
7Working styleHow much detail do you want when work is handed to you?How to brief them without hovering
8CommunicationBest way to reach you during the day?The channel to actually use
9CommunicationBest way to reach you when something is urgent?What to do at seven in the evening
10CommunicationHow quickly should someone expect an answer from you?A response window the team can agree on
11CommunicationA ten minute call, or a written thread you answer when free?How to run the next disagreement
12CommunicationHow much notice do you want before a plan changes?How far ahead to warn them
13FeedbackHow do you like to hear that something went well?Whether praise should be public
Showing 12 of 30 rows. The download includes the full template.

Getting the Questionnaire as a Free PDF

Every template here downloads as an editable Word file, and a PDF is one step away: open it in Word, then save it as a PDF. In Google Docs the same export lives under Download in the File menu. Put your company name in and delete the sections you are not using before you export.

Word is the format to edit in and PDF is the format to hand out. A PDF prints the same on every machine, will not be changed by accident on the way back to you, and drops straight into a first-week packet. Keep the Word file as your master so next year's revision starts from something you can still edit.

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What to Ask, and How to Word It

Four groups of questions carry almost all of the value: how somebody works, how they communicate, how they take feedback, and what recognition means to them. Everything else on the form is optional decoration around those four.

How they work
The hours their best focus lands in
One long block or several short ones
How much detail they want with a task
What wrecks a working day
How they communicate
Everyday channel and urgent channel
How fast an answer is normal for them
A quick call or a written thread
Notice they want before a plan changes
How they take feedback
In the moment or at the 1:1
Spoken, or in writing first
Who they want to hear it from
What they are working on right now
What recognition means
In front of the team or in private
Whose acknowledgment counts most
A reward that would actually land
Attention they would rather not get

The wording matters more than the topic. Broad questions about values and motivation produce broad answers that no manager can act on, while a question with a specific decision behind it produces something you can change on Monday. The test is simple: if you cannot name the thing you would do differently depending on the answer, cut the question.

Weak questionBetter questionWhat the better one gets you
What is your working style?What time of day do you do your best focused work?A meeting you can move next week
Do you like feedback?Would you rather hear that something needs fixing in the moment, or at our next 1:1?How to open the next difficult conversation
How do you like to be recognized?Would you rather be thanked in front of the team, or just by me?Whether the all-hands mention is a reward or a penalty
What motivates you?What is one thing that would make your job easier next month?A fix you can make in a week
Tell us a fun fact about yourselfWhat are you good at that we are not asking you to do?A skill you may be paying somebody else for
Are you happy here?What would you like to do more of, and less of?The two answers a stay conversation is built on

Two structural choices lift the response rate. Put the optional personal section last and label it clearly, so nobody feels ambushed by a question about their weekend halfway through a work form. And mix free text with tick boxes rather than making everything open, because a page of blank lines takes twenty minutes and a page of options takes five.

Leave room for the answer you did not anticipate. The single most useful line on my own version is the last one, which just asks whether there is anything else the manager should know. It is where somebody mentioned a standing commitment on Thursday afternoons that we had been quietly scheduling over for months.

Questions to Leave Off the Form

Keep health, disability, family medical history, religion, age, and family status off the questionnaire entirely. A friendly form is exactly where these appear, usually dressed up as an icebreaker about family or a helpful request for a list of allergies, and neither framing changes what you are collecting.

Two Rules Worth Knowing Before You Add a Question
Except as permitted by 29 CFR 1630.14, the ADA regulations make it unlawful for a covered entity to require a medical examination of an employee, or to make inquiries as to whether an employee is an individual with a disability or as to the nature or severity of such disability (29 CFR 1630.13). The exception at 29 CFR 1630.14(c) covers an examination or inquiry that is job-related and consistent with business necessity, which a preferences questionnaire is not. Under the GINA regulations, a covered entity may not request, require, or purchase genetic information of an individual or a family member, and family medical history falls inside that definition (29 CFR 1635.8). The same regulation makes clear that learning something in an ordinary expression of concern, such as asking how a colleague's son is feeling, is treated as inadvertent. A written form is the opposite of inadvertent. This is general information, not legal advice.

The practical rule is to ask what somebody needs rather than why they need it. You do not need a diagnosis to buy a different chair, you do not need a religion to give somebody a specific day off, and you do not need an allergy list to order food that everyone can eat.

Do not askWhy it is a problemAsk this instead
Do you have any health conditions or a disability?A disability-related inquiry, unlawful unless it is job-related and consistent with business necessityIs there anything you need from us to do your job comfortably?
Does anything run in your family, health-wise?Family medical history is genetic information, which an employer may not requestLeave the subject off the form entirely
Do you observe any religious holidays?Invites protected information you have no reason to holdWhich dates in the year matter most to you for time off?
How old are you, and when do you plan to retire?Age is protected for workers 40 and over under the ADEA, and the retirement question reads as a nudgeWhat do you want to be able to do here in two years?
Are you married? Do you have children?Family status carries discrimination risk and answers nothing you needAre there hours in the week that are difficult for you to work?
List your food allergiesAn allergy can be a medical condition, and the list becomes a medical recordAnything we should know when we order food for a team event?

One more habit is worth building. Where an answer does turn out to be medical, because somebody volunteers it in a free text box, take it off the questionnaire and file it separately, since medical information about an employee belongs in its own confidential file rather than in the personnel file alongside their preferred coffee order.

How to Run It Without It Feeling Like a Test

Say what the form is for, say it is optional, and say who will read it, all on the form itself rather than in a covering message nobody keeps. Then send it to the whole team at once, so nobody wonders why they were singled out.

Timing decides the quality of the answers as much as the wording does. A form sent in the week of a layoff, a reorganization, or a bad month reads as a threat assessment no matter how it is phrased. A form sent in an ordinary week reads as an ordinary question. If you have just changed something significant, wait a month.

Send it, do not sit them down with it
Handing somebody a form across a desk and waiting produces the answers they think you want. Send it, name the return date, and let them fill it in when they have five quiet minutes.
Give it a week, and one reminder
A week is long enough to be convenient and short enough to stay on the list. Send one reminder, then let it go. Chasing a second time turns an invitation into an assignment.
Talk it through at the next 1:1
The conversation is where the value is. Read it beforehand, pick the two answers that surprised you, and ask about those rather than walking down the page question by question.
Refresh it once a year
Preferences move after a promotion, a change of team, or a new manager. Re-send the same form annually, show them what they wrote last time, and ask what has changed.

Three failures account for almost every questionnaire that gets run once and never again, and none of them is about the questions.

The forms come back and nothing changes
This is the failure that poisons the well. Somebody tells you their best hours are before ten and the stand-up stays at nine, and you have taught them that answering honestly is a waste of a lunch break. The fix is arithmetic rather than ambition: pick three answers per person that you can act on inside a month, do them, and say out loud which change came from which answer.
It reads as a performance test
Send a form with no explanation and people fill it in the way they think you want. Say in the first paragraph that it is optional, that it is not scored, that it has nothing to do with reviews or probation, and that blanks are fine and need no excuse. Then behave that way when a form comes back half empty, because the first time you chase somebody for a missing answer, the whole thing becomes an exam.
The answers travel further than expected
Somebody writes that they would rather not be named in company-wide messages, and three weeks later it is being quoted in a meeting they are not in. Name the readers on the form itself, keep the completed sheets with restricted access rather than in a shared drive, and never quote an answer to a third person without asking first. Trust here is built once and spent once.

The half-empty form deserves a specific note. When somebody skips a whole section, that is a data point rather than a defect, and chasing it teaches everyone that optional was not meant. Take what you were given, act on it, and the second round will come back fuller than the first.

What to Do With the Answers

Pick three answers per person that you can act on within a month, make those changes, and tell the person which change came from which answer. That last step is what makes the exercise repeatable, because it proves the form was read by somebody rather than filed by somebody.

What somebody tells youWhat to changeBy when
Best focused work happens before ten in the morningMove the stand-up, or let them skip it and read the notesNext scheduling cycle
Would rather be thanked privatelyTake the name off the all-hands slide and send a message insteadImmediately
Wants feedback in the moment, not saved upStop banking notes for the 1:1 and say it the same dayNext occurrence
Chat notifications break their concentrationAgree a response window in writing so nobody expects instant repliesWithin two weeks
Wants more of the customer-facing workHand over one account and review it at the next 1:1Next month
Does not want a birthday markedTake the date out of the team calendarImmediately

The answers belong in the meeting you already hold rather than in a new one. Read the form before the next one to one, pick the two answers that surprised you, and ask about those instead of walking down the page. The surprises are where the value is, and the rest is confirmation.

Store the completed forms where a manager can find them and nobody else can browse them. A shared drive folder that the whole company can open is the most common mistake, and it undoes the promise printed at the top of the form.

Keeping this alive across a team is the part that quietly fails on paper. FirstHR collects the questionnaire as an onboarding or check-in task with a due date, captures the acknowledgment with built-in e-signature, and stores the answers against the employee profile with restricted access, so the preferences travel with the person when their manager changes. Applicant tracking is coming soon to FirstHR.

FirstHR is an onboarding and HR platform, not a survey vendor and not a law firm. It runs the sending, the signing, and the record alongside the rest of your HR documents, while what you ask, what you change, and what your state expects of employee data stay with you and a qualified professional. Applicant tracking is coming soon to FirstHR.

Key Takeaways
A getting to know your employees questionnaire is a signed, voluntary form about how one person works, communicates, takes feedback, and wants to be recognized.
Keep it separate from your anonymous engagement survey. This one has to be signed, because you cannot act on an answer without knowing whose it is.
Word every question so that a specific decision changes with the answer, and cut any question that fails that test.
Leave health, disability, family medical history, religion, age, and family status off the form, and ask what somebody needs rather than why they need it.
Send it to the whole team at once, in an ordinary week, with a return date and exactly one reminder.
Act on three answers per person within a month and say which change came from which answer, then refresh the form once a year. This is general information, not legal advice.

Frequently Asked Questions

What is a getting to know your employees questionnaire?

It is a short, voluntary form that asks an employee how they work best, how they prefer to be contacted, how they want feedback delivered, and what recognition actually means to them. Unlike an engagement survey it is signed rather than anonymous, because the whole point is to act on one person’s answers rather than to measure a mood across the company. Unlike a personality assessment it produces no score, no type, and no label, only preferences that a manager can use next week. And unlike a new hire information form it collects nothing administrative: no Social Security number, no address, no bank details. It usually takes ten to fifteen minutes to complete, is read by the manager and the owner, and is worth almost nothing unless the conversation and the changes that follow it actually happen.

What questions should a getting to know you questionnaire include?

Four groups carry most of the value. How they work: the hours their best focus lands in, whether they want one long block or several short ones, how much detail they want when work is handed over, and what wrecks a working day. How they communicate: the everyday channel, the urgent channel, how quickly an answer is normal for them, and how much notice they want before a plan changes. How they take feedback: in the moment or at the 1:1, spoken or in writing first, and who they want to hear it from. And what recognition means: in front of the team or in private, whose acknowledgment counts most, and what attention they would rather not receive. Add an optional personal section they can skip entirely, and close with one question about what would make their job easier next month.

How do I get a getting to know your employees questionnaire as a free PDF?

Every template on this page downloads free as an editable Word document, and a PDF is one step from there. Open the file in Word, put your company name in, delete any section you are not using, then choose Save As and pick PDF. In Google Docs the same export sits under Download in the File menu. Word is the format to edit in and PDF is the format to hand out, because a PDF prints identically on every machine and cannot be altered by accident. Keep the Word file as your master so next year’s version starts from something you can still change. If you want people to type into it rather than write on it, send the Word file itself or add form fields with a PDF editor. There is no email form and no account on any of these.

Should a getting to know you questionnaire be anonymous?

No. This one is signed, and that is the difference between it and an engagement survey. You cannot move a stand-up out of somebody’s best focus hours, stop naming them in company-wide messages, or hand them the customer work they asked for if you do not know who wrote the answer. Anonymity belongs to the questions where honesty carries a cost: how people rate their manager, whether they feel safe raising a problem, whether they intend to leave. Those belong in a separate anonymous survey with enough respondents that nobody can be identified from their answers. Keep the two instruments apart. Mixing them gives you a survey people are afraid to sign and a preferences form too vague to act on, which is the worst of both.

What questions can an employer not ask an employee?

Keep health, family, religion, age, and national origin off the form entirely. Under the ADA regulations it is unlawful to require a medical examination of an employee or to ask whether an employee has a disability, or about its nature or severity, except as the regulations allow, principally where the inquiry is job-related and consistent with business necessity. Under the GINA regulations an employer may not request, require, or purchase genetic information, and family medical history counts as genetic information, so any question inviting somebody to describe what runs in their family is a problem. A friendly, well-meant form is exactly where these questions tend to appear, usually disguised as an icebreaker about family or an innocent request for a list of food allergies. Ask what somebody needs rather than why they need it. This is general information, not legal advice.

How often should you send it out?

Once a year for the whole team, plus once in the first week for anybody new. Annual is frequent enough to catch the changes that matter, since preferences move after a promotion, a change of manager, or a shift in what somebody does all day, and it is infrequent enough that nobody experiences it as another survey to ignore. The refresh is easier than the first round: show people what they wrote last time and ask what has changed, which takes about five minutes and produces sharper answers than a blank page. Pick a fixed date so it does not depend on remembering, and put the next refresh date on the form itself. Between rounds, the answers belong in the regular one to one rather than in a separate meeting.

What is the difference between this and an employee engagement survey?

An engagement survey measures how a group feels and is designed to be anonymous, aggregated, and compared over time. A getting to know you questionnaire collects one person’s preferences, is signed, and is designed to change what their manager does next week. The output is different too: a survey produces a score you present to the team, while this produces two or three concrete changes for one individual, such as moving a meeting, switching a channel, or stopping a public shout-out somebody dreads. Small teams should run both, at different times and for different reasons, and should never combine them into a single form. A survey is how you find out something is wrong across the company. This is how you find out what one person needs on Monday.

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