FirstHR

Best LMS for Hospitality: 11 Compared

Hospitality LMS compared: cost at 30 employees, tracking ServSafe and alcohol certifications that expire, and what replaced the free frontline option.

TL;DR
Connecteam is the default for a venue under thirty: free to 10 users, $29 flat to 30, with phone-number sign-in. TalentLMS at $119 covers up to 40 users and loads bought courses in SCORM, xAPI, and cmi5 formats. EdApp, the free frontline option, was retired in March 2026; its successor, Mitti, costs about $720 a month at thirty seats.
Category
Updated
Oct
6
2026
Reading time
22min

I build HR software for small businesses, and this is the LMS (learning management system) comparison I would want if I ran a restaurant or hotel. It compares eleven platforms, prices every one that publishes a number at thirty employees, sets out which certifications need what kind of tracking, and covers the change that reshaped the free end of this market in 2026. Pricing verified October 2026.

Two things separate this purchase from training software in any other industry. A large share of what you have to track was issued by somebody else and expires on its own schedule, and most of the people you train will not be there in a year.

Neither appears in the comparisons that rank for this search. Most of them are written by learning platforms about learning platforms and describe compliance in terms general enough to cover any country. Meanwhile the operator reading them wants to know whether a food handler card can be stored with an expiry alert, and what training thirty people actually costs.

Workplace Safety EssentialsDarryl PhilbinCompletedKelly KapoorIn ProgressJim HalpertOverdue
Training
Assign training and see who finished
Courses from your own files, each with a deadline.
Start free trial7-day free trial, no credit card

What makes hospitality different

Every platform below hosts training and records completion. What decides whether one works in a restaurant or a hotel is how it handles two things generic comparisons never test.

Definition
Hospitality LMS
Training software built for hotel, restaurant, bar, and venue staff: short mobile modules, onboarding that repeats constantly, food safety and alcohol service content, and certification tracking with expiry dates. Also searched as hospitality LMS software, LMS for hospitality, hotel LMS, and restaurant LMS. It sits alongside hospitality scheduling software and hospitality HR software rather than replacing either.
The certification problemThe turnover problem
What it isCards and licenses issued outside your systemThe highest quit rate of any US industry
What it demandsDocument upload, expiry dates, renewal alertsFast assignment and sign-in, repeated constantly
Where platforms failThey record only their own course completionsFriction in onboarding is paid about twenty times a year
What it rewardsRecords that survive an employee leavingContent recorded once and reused endlessly
The question to askCan I store a card with an expiry and get alerted?Do records survive deactivation and rehire?

FirstHR is our product and appears below as an alternative to a hospitality LMS rather than as one. Its Training Wizard builds step-by-step courses from your own files, and we list its gaps the same way we do for every other tool here: SCORM imports, a course library, and ready-made food safety content all come from the platforms around it. Several of the recommendations below route readers to other platforms for exactly those reasons.

Tracking certifications you did not issue

Tracking a certification you did not issue means storing a copy of the card or certificate against the employee, with its expiry date, since your software never saw the course behind it. Generic learning platforms handle this part of hospitality compliance worst, so it is worth understanding before you shortlist anything.

CertificationWho typically needs itTypical renewalWhat the software has to do
Food handler cardMost food-handling staff, where the state or county requires itCommonly two to three yearsUsually earned outside your system, so you need document upload with an expiry date
Food protection managerAt least one certified manager on duty in many jurisdictionsCommonly five yearsTrack against the role rather than the person, because the requirement follows the shift
Alcohol server certificationAnyone serving alcohol in states that require itVaries widely by stateTrack by location, because the rule follows where the venue is, not where you are
Allergen awarenessRequired for some roles in some statesVariesAssign by role and state rather than to everybody
Workplace safety trainingEmployer obligation covering all staffOn hire and after incidentsDated completion records that survive the employee leaving
Brand or franchise trainingWhere a franchisor mandates itSet by the franchisorCompletion evidence you can produce at an audit
General guidance rather than legal advice; requirements, renewal periods, and who they apply to vary substantially by state, county, and municipality, so confirm what applies to your venue. The pattern worth noticing is in the last column: several of these are earned outside your software, which means a platform that only records what happened inside it leaves you with half a compliance record.

The 2026 FDA Food Code makes the manager row concrete. It is the current edition of the model code FDA encourages state, local, tribal, and territorial regulators to adopt. Under it, the person in charge must be present during all hours of operation and must be a certified food protection manager, unless the regulator deems the establishment minimal risk.

Illinois shows how the renewal clocks run. Its Department of Public Health says food handlers should generally receive training within 30 days of hire and may need to renew it every three years, while certified food protection manager certificates stay valid for five years.

Illinois also requires certified managers working in restaurants to complete allergen awareness training within 30 days of employment and every three years after, the kind of role-specific rule the allergen row in the table points to.

Warning
A completion record is not the same as a certificate on file
Most learning platforms track what happened inside them: this employee opened this course and finished it on this date. That covers the training you deliver and misses the training you do not. When a new server arrives already holding a food handler card from a third-party provider, or a manager renews a food protection certificate at a course you did not run, the platform has no record unless it can store an uploaded document against that person with an expiry date on it. Ask two questions in every trial: can I upload a certificate that was earned elsewhere and attach an expiry to it, and will I be alerted before it lapses rather than after? A surprising number of otherwise capable platforms answer no to the first, which leaves you keeping a spreadsheet next to the software you bought to replace the spreadsheet.

11 hospitality LMS platforms at a glance

Here are all eleven, listed in the order we rank them, with our own product first. The published pricing column is unusually informative in this category.

ProductTypeEntry priceFree planPublished pricing
FirstHRHR platform$98 to $198 flat
ConnecteamFrontline all-in-one$29/hub to 30 users
TalentLMSGeneral LMS$119/mo to 40 users
Opus TrainingFrontline all-in-oneQuote, per location
TypsyHospitality content€120/member/year
MittiFrontline all-in-one$24/seat
iSpring LMSGeneral LMSQuoted, active user
WisetailHospitality platformQuote only
SchooxHospitality platformQuote only
LitmosEnterprise LMSFrom $8,000/year
DoceboEnterprise LMSQuote only
Entry price is the lowest paid tier a business would buy, on annual billing where the vendor discounts it, verified October 2026 against vendor pricing pages. Typsy lists its prices in euros, and Litmos publishes starting prices only. Five of these eleven publish no price a 30-person venue can buy at, which makes the published pricing column the most useful one for a small operator. FirstHR is our product; its row shows the same gaps we record for everything else.

How we evaluated these platforms

We evaluated for a small US hospitality business running one or two venues, with high turnover and a general manager who also runs the floor.

Questions for hospitality LMS platforms
Can a business this size actually buy it?Five of the eleven publish no price for a venue this size, which for a single restaurant means a sales conversation before learning whether the product is affordable. We say that plainly rather than ranking them beside a $29 option without context. Most comparisons in this category are published by learning platforms that place themselves first; we list ours first too, name it as ours, and price and fault it like everything else.
What does it cost at a real venue headcount?Every option publishing a price was modeled at 30 employees at one venue, monthly and annually, with user ceilings counted. Thirty is a useful test size because it clears the free tiers, sits below the point where enterprise platforms become plausible, and matches a mid-sized restaurant or a boutique hotel.
Can it hold a certificate somebody else issued?We treated document upload with an expiry date as a distinct capability from course completion tracking, because in hospitality a large share of required certifications are earned outside the platform. Products that only record their own completions leave a gap that ends up filled by a spreadsheet, which defeats the purchase.
What is genuinely missing?Every product carries a cons block naming specific limits, including ours. Prices come only from each vendor’s own pricing page, and where a vendor publishes no price for a venue this size, we estimate none. We did not rank by review score, since this category spans very large and very small review bases.

Frontline all-in-one platforms

Frontline all-in-one platforms are built around a phone in an apron pocket rather than a browser. For most small venues, this is the group to shop in first.

Connecteam
Best for most small venues
Connecteam logo
Pricing
Free for up to 10 users with full access to every hub; HR and skills hub Basic $29 a month on annual billing, Advanced $49, Expert $99, each fixed for the first 30 users, then $0.50 to $3.00 per additional user by tier. Billed monthly, the three tiers are $35, $59, and $119
At 30 staff
$29 a month on Basic
Best for
Single restaurants, bars, cafes, and boutique hotels

Connecteam is the cheapest realistic option here and the one built for the people who will actually use it. Staff sign in on their own phone, training sits beside the schedule and the team chat, documents can be stored against an employee, and modules are short by design. The free plan for ten users includes everything, which for a small bar or cafe is the entire purchase.

The structure to understand is per-hub pricing. Training lives in the HR and skills hub, while scheduling and the time clock live in the operations hub, so an operator who wants both the roster and the training pays two base fees rather than one, which is confusing at checkout.

Connecteam courses also accept a SCORM file uploaded as a zip, which is how purchased food safety courses usually arrive, so a bought course can load. Alongside what you make yourself, it offers expert-built course templates by topic and industry.

Pros
Free for up to 10 users with full feature access
$29 flat covers 30 users, the cheapest realistic option here
Staff sign in with a phone number instead of a work email
Document storage against the employee alongside training
Courses accept uploaded SCORM files
Cons
Per-hub pricing means the roster and training are two separate fees
Free plan stops at 10 users; above that each hub is billed
Monthly billing runs about 20 percent above annual
Authoring and reporting are basic against real learning platforms
See who hasn't finished, and whose deadline has passed
Training Tracking lists every course that isn't finished yet. Late ones are marked, so you see them without messaging anyone.
Opus Training
Best purpose-built option for a multilingual team
Opus Training logo
Pricing
Quote only, typically per location rather than per seat, with volume discounts and annual, quarterly, or monthly terms. Free trial; no free plan
At 30 staff
Quoted per location
Best for
Restaurant groups and hotels with a multilingual workforce

Opus was built for hospitality and restaurant frontline work specifically, and it removes the friction that sinks rollouts in this industry. Staff sign up by QR code rather than an email invitation, content is delivered in short mobile pieces, and automatic translation into more than 100 languages means a kitchen employing four first languages does not need four content pipelines.

Pricing is quoted rather than published. Opus says it typically prices per location, so you can add as many trainees as you need without tracking a seat count, which keeps a busy season from raising the bill. It leans toward groups rather than single sites, so one venue with twenty staff may find it more platform than the situation needs.

Pros
QR code sign-up removes the work email problem
Automatic translation into more than 100 languages
Short mobile content designed for minutes between services
Per-location pricing, so seasonal hires add no seats
Cons
No published prices; every number comes from a demo or quote
Training delivery and the LMS start on Opus's Growth tier, not its entry Core tier
Leans toward multi-venue groups rather than a single site
No free plan; evaluation runs on a free trial
Mitti (formerly SafetyCulture)
Best if inspections and training belong together
Mitti (formerly SafetyCulture) logo
Pricing
Free for up to 10 users with basic training; Premium $24 per seat per month on annual billing or $29 monthly
At 30 staff
About $720 a month
Best for
Venues already running digital checklists and inspections

Mitti, the new name for SafetyCulture's inspections platform, is where EdApp's training features went. For a venue already running opening checklists, temperature logs, and safety inspections on the same platform, having the training attached is a genuine consolidation. Training works offline in its mobile app, and the free tier for ten users covers both the checklists and basic training at no cost.

The economics change sharply past ten people. At $24 a seat, thirty employees is about $720 a month, which is around twenty-five times Connecteam Basic for the same headcount and the highest published figure in this comparison. It is also an inspections platform with training inside it rather than a learning platform, so authoring depth, course structure, and learning reporting are thinner than in the dedicated products.

Pros
Free for up to 10 users, covering checklists and basic training together
Genuine consolidation if you already run digital inspections
Training works offline in the mobile app
More than 1,000 free editable courses in its library
Cons
About $720 a month at 30 seats, the highest published figure here
Per-seat pricing with no flat bracket to absorb a busy season
Inspections platform with training inside, not a learning platform
SCORM files import as lesson slides rather than running natively

Built specifically for hospitality

Typsy, Schoox, and Wisetail were designed for this industry, which shows in the content and in who they are sold to.

Typsy
Best ready-made hospitality content library
Pricing
Individual €180 a year or €20 a month; Team €120 per member a year (€12.50 monthly) for up to 100 members; Enterprise above 100 is quoted. Prices are listed in euros
At 30 staff
€3,600 a year on Team
Best for
Venues wanting professional craft and service content immediately

Typsy is a hospitality video library first and a learning platform second, and the distinction is the point. Its more than 2,000 short lessons, led by hospitality experts, cover beverage, culinary, hotel operations, service, management, and compliance. It can run as your hospitality LMS or connect to the system you already have.

For a venue that wants good training tomorrow rather than after somebody spends a month producing it, buying the content is a legitimate shortcut. Typsy's lesson count measures short videos rather than distinct courses, which number 150-plus. Team pricing is published per member: €120 a year each, so thirty staff come to €3,600 a year, and the bill grows with every hire.

Pros
Professionally produced hospitality content covering many roles
Removes the content production problem entirely on day one
Used by more than 50 hospitality groups, including large international hotel brands
Subtitles in more than 40 languages and dubbing in more than 10
Cons
Per-member pricing grows with every hire
Prices are listed in euros, so the dollar cost moves with the exchange rate
Enterprise pricing above 100 members is quoted
Headline lesson counts refer to video lessons, not distinct courses
Schoox
Best for multi-property hotel operations
Schoox logo
Pricing
Quote only, no published tiers, no free plan
At 30 staff
Quoted, and below the intended size
Best for
Hotel groups connecting training to operational performance

Schoox is built for hospitality groups running many properties, with structure for separating locations, tracking skills across a workforce, and connecting learning activity to operational outcomes. For a management company overseeing a dozen hotels, that architecture solves coordination problems a single-site tool never encounters.

None of it is addressed to one venue with thirty staff. Nothing is published, evaluation starts with a demo, and the platform assumes somebody owns the learning program across properties. It is listed here because it ranks consistently for these searches, and a small operator deserves to know that the ranking reflects a different buyer.

Pros
Purpose-built for multi-property hospitality operations
Strong separation and reporting across locations
Skills tracking across a distributed workforce
Connects learning activity to operational measures
Cons
Quote only with no published entry price of any kind
Architecture aimed at groups rather than a single venue
Assumes an owner for the learning program across properties
No free plan or self-serve trial for evaluation
Wisetail
Best for restaurant groups building brand culture
Wisetail logo
Pricing
Quote only, no published tiers, no free plan
At 30 staff
Quoted, and below the intended size
Best for
Restaurant and entertainment groups with a strong brand identity

Wisetail positions itself around employee enablement rather than course delivery, with a heavily branded environment, social and community features, and content designed to carry culture as well as procedure across many locations. For a restaurant group where consistency of feel matters as much as consistency of process, that emphasis is genuinely different from a standard learning platform.

As with Schoox, the buyer is a group rather than a venue. Pricing is quoted with no published entry point, the branded environment implies design effort somebody has to supply, and the community features only produce value at a headcount where a community exists. A thirty-person restaurant is not the intended customer.

Pros
Heavily branded environment that carries culture, not just procedure
Community and social features suited to multi-location groups
Established specifically in restaurant and entertainment operations
Content structure built around frontline enablement
Cons
Quote only with no published entry price
Branded environment implies design work you have to supply
Community features need scale to produce any value
Aimed at groups rather than a single venue

General platforms that fit a small venue

None of these three is hospitality-specific, and two of them are frequently the correct answer anyway.

TalentLMS
Best when bought courses have to load properly
TalentLMS logo
Pricing
Free forever for up to 5 users and 10 courses; Core $119 for 1 to 40 users, Grow $229 for 1 to 70, Pro $449 for 1 to 100, then $6 per additional user, billed yearly. Billed monthly, Core is $149
At 30 staff
$119 a month on Core
Best for
Venues buying packaged food safety or alcohol service courses

On every plan, TalentLMS supports SCORM 1.2, xAPI, and cmi5 (the standards packaged courses are built to), so purchased food safety, allergen, and alcohol service content loads without workarounds. The platform also produces scored, exportable completion records.

The Core bracket runs to forty users at a fixed $119, which suits a venue that swells for the season: thirty in February and forty in July cost the same. Past forty users, Core rises to $159 a month, and Grow, the next plan up, is $229. Branches, three on Grow and 15 on Pro, let a small group separate venues in one account.

TalentLMS is general-purpose, with no hospitality content of its own; its TalentLibrary add-on of more than 1,000 courses centers on sales, management, HR, and customer service. iOS and Android apps download courses for offline completion, though they are general learning apps rather than ones built for someone standing at a pass.

Pros
$119 covers up to 40 users, so a busy season costs no more
SCORM, xAPI, and cmi5 supported on every plan, so bought content loads
Published pricing on every self-serve plan, with no sales call
Grow adds three branches, so a small group can separate venues
Cons
No hospitality-specific content of its own
TalentLibrary course add-on costs extra on every plan
Crossing 40 users moves Core to $159 a month
Free plan caps at 5 users, which a venue clears immediately
iSpring LMS
Best if you will produce your own service training
iSpring LMS logo
Pricing
No free plan; billed per active user, meaning anyone who logs in during a month. Published rates start at 100 users, at $6.91 per user a month; below 100 the price is quoted. Every plan includes the iSpring Suite AI authoring tool. 30-day trial
At 30 staff
Quoted
Best for
Venues producing regular menu, service, and standards training

iSpring LMS, formerly iSpring Learn, includes authoring that works inside PowerPoint in every plan, which for a venue producing seasonal menu training, wine list updates, and service standards is a low barrier. Structured onboarding paths, mobile access, and offline completion all work, the last of which matters in a cellar or a back-of-house with poor signal.

The pricing model points the wrong way for a small operator. Published rates fall with volume, from $6.91 per user at 100 users to $3.97 at 500, and nothing is published below 100, which is exactly where a thirty-person venue sits. Active-user billing adds a second problem: the months when everybody logs in are the expensive ones.

Authoring is where the pricing works in your favor. The authoring suite, iSpring Suite AI, comes inside every plan rather than on top, though it runs only on Windows with PowerPoint.

Pros
Authoring inside PowerPoint suits frequent menu and service updates
Offline completion works in cellars and back-of-house areas
Authoring tool included in every plan rather than sold separately
30-day trial, longer than most in this comparison
Cons
Published per-user rate is highest at the smallest published tier, $6.91 at 100 users
Pricing below 100 users is quoted rather than published
PowerPoint-based authoring runs on Windows only
Every user who logs in during a month counts toward the bill
FirstHR
Best when training is onboarding and house policy
FirstHR logo
Pricing
Flat $98 a month for 10 active seats and $198 for 50. Free 7-day trial with no credit card
At 30 staff
$198 a month, unchanged through a busy season up to 50 active seats
Best for
Small US venues whose training concentrates in week one

FirstHR is our product and its place on this page is narrow. Training modules with completion tracking sit inside an HR platform alongside onboarding workflows, e-signature, employee records, and document management, so a new hire signs their paperwork, has their certificate stored on file, and completes their first modules in one place. The flat band covers up to 50 active seats, so a venue hiring for the season does not see the bill move.

It is an HR platform with training rather than a hospitality LMS. Its Training Wizard turns your own PDFs, slides, and videos into step-by-step courses, assigns them with a deadline, and records a signed, dated completion. Each stored certificate carries an expiry date and is flagged as expired on screen, not by email, once it lapses. Staff join by email invite.

Purchased courses, shift rosters, and ready-made video come from other products on this page. If you buy packaged compliance content, TalentLMS is the right shortlist. If you want ready-made hospitality video, Typsy supplies it. Rosters and the time clock come from the frontline tools above, and a venue under ten people is covered by Connecteam free.

Pros
Flat pricing that holds through a busy season, up to 50 active seats
Training Wizard builds courses from your own PDFs, slides, and videos
Certificates and completion records sit on the same employee file
Training assigned alongside onboarding paperwork in one system
Free 7-day trial with no credit card required
Cons
Builds courses from your own files, while SCORM imports belong to TalentLMS or Connecteam above
Staff join by email invite, so everyone needs an email address
Expired certificates show on screen rather than in a reminder email
Payroll, scheduling, and time tracking sit with other tools
Self-serve plans cover up to 50 people; larger groups get an Enterprise quote
Ryan · Courses
Welcome courseCompleted
Sales FundamentalsIn Progress
Phishing & Email SecurityNot Started
Training
Turn your files into signed courses
Build courses from your PDFs, slides and videos, and assign each with a deadline.

Enterprise platforms, and why they are here

Litmos and Docebo rank near the top of most comparisons in this category. Both are excellent, and neither is a realistic purchase for one venue with thirty staff.

PlatformWhat it is genuinely good atWhy it is not for a 30-person venue
LitmosA library of more than 17,000 courses across compliance, safety, and industry collectionsPublished plans start at $8,000 a year, before the content libraries, which are add-ons
DoceboA marketplace of third-party course content, plus portals for audiences beyond staffQuote only; Docebo says it suits companies training at least 250 learners

The shared pattern is a substantial ready-made content library sold on an enterprise contract. That library is genuinely valuable, which is why both rank: a hotel group that would otherwise source compliance and safety training from several vendors can get much of it in one place.

A single venue can solve the same content problem by buying a handful of courses and loading them into a $119 platform, or by using a content library like Typsy alongside something cheap. Litmos and Docebo become plausible candidates several sizes up, and at that point this page is no longer the right guide.

What 30 employees actually cost

Among the products that publish a price, thirty staff at one venue cost between $29 and about $720 a month. The table models each option monthly and annually, with user ceilings counted and quote-only vendors marked as such rather than estimated.

OptionHow it is pricedMonthly at 30Annual at 30What the number hides
Connecteam Basic$29 flat per hub, covers 30 users$29$348Training hub only; scheduling is a separate hub
TalentLMS Core$119 flat, covers 1 to 40 users$119$1,428Same price at 30 or 40 people
FirstHR$1,980 a year or $198 monthly, 50 seats$165$1,980Training inside an HR platform, not a hospitality LMS
Typsy Team€120 per member a yearAbout €300€3,600Billed in euros; the price grows with every member
Litmos FoundationFrom $8,000 a yearFrom about $667From $8,000Starting price; content libraries are add-ons
MittiFree to 10 users, then $24/seatAbout $720About $8,640Free tier is the EdApp replacement path; paid scales per seat
Opus TrainingQuote, typically per locationQuoteQuoteNo published rate; a free trial comes before the quote
iSpring LMSActive user, quoted below 100QuoteQuotePublished rates start at 100 users, at $6.91 per active user
SchooxQuote onlyQuoteQuoteMulti-property platform; no self-serve entry point
WisetailQuote onlyQuoteQuoteFrontline enablement platform aimed at restaurant groups
DoceboQuote onlyQuoteQuoteDocebo says it suits companies training at least 250 learners
Cost for 30 employees at one venue, verified October 2026, on annual billing where the vendor discounts it, excluding content, implementation, and add-ons. Pricing is refreshed quarterly. Our own row is priced on the Business plan, for 11 to 50 people; Litmos shows its published Foundation starting price. Five of the eleven cannot be modeled at all because they quote privately for a venue this size.

Two things fall out of it. The first is a price spread of roughly twenty-five times for what an operator experiences as the same job. The second is that five of the eleven cannot be priced at all, which is worth weighing directly: for a single restaurant, five sales calls to discover five prices is a working day nobody has.

Good to know
The free frontline option for small operators is gone
EdApp, later called SC Training, was retired on March 31, 2026, with its training features moved into SafetyCulture's platform, since renamed Mitti, and accounts left open only for data export until April 20. Its withdrawal removed a free default for small hospitality operations and left its users looking for a replacement. The successor path is not equivalent on price: Mitti is free to ten users, but paid seats run $24 each, so a thirty-person venue moves from nothing to roughly $720 a month. If you are replacing it, Connecteam at $29 flat to thirty users is the closest match on both function and price, and TalentLMS Core at $119 is the closest match if you need packaged courses with scored records.

Training at hospitality turnover rates

Accommodation and food services carries the highest quit rate of any US industry. That single fact should change what you weight when choosing.

What turnover doesWhy it mattersWhat to weight when choosing
Onboarding runs roughly twice a monthContent you record once is used about twenty times a yearWeight authoring ease over authoring depth
Half your team may be new within a yearInstitutional knowledge leaves with people constantlyDocument the process, not just the compliance courses
Former staff frequently come backRehires should not repeat training they already passedAsk whether records survive deactivation and reactivation
New starters need certifications fastSome roles cannot legally work a shift without oneBulk assignment on hire matters more than course design
Managers turn over tooThe person who set the software up may leavePrefer tools a new manager can run without handover
Headcount rises for the busy seasonPer-seat plans bill most when you are hiring hardestA flat bracket that clears your peak is worth a premium
Modeled on a 30-person venue in accommodation and food services, which carries the highest quit rate of any US sector according to Bureau of Labor Statistics turnover data. The practical consequence is that this software gets used far harder here than in an office, which cuts both ways: the return on good content is much higher, and any friction in assignment or sign-in is paid about twenty times a year rather than once.

The turnover figures here come from the Bureau of Labor Statistics Job Openings and Labor Turnover Survey. For 2025 it puts the average monthly quits rate in accommodation and food services at 4.2 percent, the highest of any industry. The average monthly hires rate for the same sector and year was 5.5 percent, which works out to about twenty new starters a year at a 30-person venue.

Run the arithmetic on your own venue and the conclusion is usually the same. A thirty-person restaurant at industry-typical turnover onboards somebody roughly twice a month, which means the day-one sequence runs about twenty times a year. Ten minutes of friction in that sequence (a login that needs an email address nobody has, or a certificate that has to be filed somewhere else) adds up to more than three hours a year.

High turnover also means the afternoon spent recording the opening procedure and the allergen briefing pays back faster here than in most industries, which is a better use of budget than a more expensive platform.

The verdict by venue type

A single ranking assumes every operator has the same problem. Across this audience the right answer changes six times.

Your situationWhat usually fitsWhat to avoid
Cafe or bar, under 10 staffConnecteam free, or Mitti free if you run checklistsPaying anything; two free plans cover this size fully
One restaurant, 10 to 40 staffConnecteam Basic at $29, or TalentLMS at $119Per-seat pricing, which climbs through your busy season
Buying packaged food safety coursesTalentLMS, with SCORM, xAPI, and cmi5 on every planPlatforms without SCORM import, including ours
You want good content tomorrowTypsy, on its own or beside a cheap platformSpending a month producing what you could buy
Replacing the retired free frontline toolConnecteam at $29, closest on both function and priceAssuming the successor is still free at your headcount
Training is onboarding and house policyFirstHR at a flat $198, or Connecteam if frontlineA hospitality LMS; you are buying a course engine you will not use

The uncomfortable summary is that a single venue under about forty staff is served completely for between nothing and $119 a month, and the platforms most comparisons rank highest are built for groups running dozens of properties.

How to choose a hospitality LMS

Five questions settle this, and the first two eliminate most of the market before you open a trial.

Questions before choosing hospitality LMS
Can it hold a certificate you did not issue?A large share of hospitality compliance arrives as a card the employee already holds. Ask whether you can upload that document against the person, attach an expiry date, and be alerted before it lapses. A platform that only records its own course completions leaves you running a spreadsheet alongside it, which is the problem you were buying software to end.
Do your staff have work email addresses?Most do not, and a platform that assumes one produces a rollout where the manager quietly completes modules for everybody. Look for QR code, PIN, or phone number sign-in and support for a shared device behind the bar or in the office. Test it during the trial on an actual phone rather than reading the feature page.
Do you buy training content or make it?Purchased food safety, allergen, and alcohol service courses usually arrive as packaged SCORM files. TalentLMS supports SCORM, xAPI, and cmi5 on every plan, Connecteam accepts SCORM uploads, Mitti converts them into lesson slides, and HR-platform training, including ours, builds courses from your own files instead. Content you record yourself runs on anything here including the free plans. A third route is buying a ready-made hospitality library and pairing it with a cheap platform.
One venue or several?A single site is served by the cheapest options here without compromise. Several venues change the requirements: separate reporting per location, standards applied consistently rather than reinvented by each manager, and content updated once. That is where branch features and the multi-property platforms start to earn a price that otherwise looks indefensible.
What happens when somebody leaves and comes back?Rehiring former staff is common in this industry, and a platform that erases completion history on deactivation makes you train the same person twice. Confirm in writing both that records survive deactivation and that reactivating a returning employee restores what they already passed, including any certificate you had on file for them.

A closing note on sequencing: before you shortlist, record one real module, such as the opening checklist or the allergen briefing, then run it through two finalists on a server's phone during a shift. Watch whether it gets completed without anybody being chased. That single test predicts more about what happens after you buy than any feature comparison, including this one.

Build your first course in FirstHR
4.7 on G2
Welcome courseCompleted
Sales FundamentalsIn Progress
Key takeaways
1Half of hospitality compliance is issued by somebody else. A food handler card or alcohol server certificate is usually earned outside your platform, so document upload with an expiry date is a separate requirement from course completion tracking.
2At 30 employees the published options run from $29 to about $720 a month. Five of the eleven platforms here publish no price for a venue this size, which means five sales calls to learn five prices.
3The free frontline option is gone. The standalone EdApp app, later SC Training, was retired on March 31, 2026, and Mitti, where its training now runs, charges $24 for every seat once a team passes ten users, or roughly $720 a month at thirty people.
4Turnover changes what to weight. At industry-typical quit rates a 30-person venue onboards roughly twice a month, so friction in assignment and sign-in is paid about twenty times a year.
5Rehires are common in hospitality. Ask whether completion records and stored certificates survive deactivation and are restored on reactivation, or you will train the same person twice.
6A flat bracket beats a low per-seat rate. The months you add staff are the months you train hardest, and two products here cost the same at 30 and at 40.

Frequently Asked Questions

What is a hospitality LMS?

Training software built for hotel, restaurant, bar, and venue staff: short mobile modules, onboarding that repeats constantly, food safety and alcohol service content, and certification tracking with expiry dates. It differs from a general platform because learners are on their own phone between shifts, and much of what must be tracked was issued outside the system.

How much does a hospitality LMS cost?

For 30 employees at one venue, from about $29 to roughly $720 a month among published options. Connecteam is $29 flat to 30 users, TalentLMS Core $119 to 40 users, FirstHR $198 a month or $1,980 billed yearly, Typsy Team €120 per member a year, Litmos from $8,000 a year, and Mitti about $720. Opus, iSpring, Schoox, Wisetail, and Docebo quote privately at this size.

What is the best LMS for a small restaurant or hotel?

Connecteam for most operators under 30 people: free to ten users, $29 flat to thirty, and phone-number sign-in for staff without work email. TalentLMS at $119 when packaged food safety courses need full SCORM, xAPI, and cmi5 support. Typsy supplies ready-made hospitality video and runs alone or beside another platform. Schoox and Wisetail are built for groups and quote privately.

Can a hospitality LMS track ServSafe and alcohol certifications?

Some can and many cannot. These are usually earned outside your software, so a platform recording only its own course completions shows nothing for staff who arrived already certified. What you need is document upload against the employee, an expiry date, and an alert before it lapses. Ask for exactly that in a trial rather than assuming compliance tracking covers it.

What happened to EdApp and SC Training?

It was retired on March 31, 2026, with training features moved into SafetyCulture, whose platform is now called Mitti, and accounts left open only for data export until April 20. It had been a free frontline option for small operators, so its retirement sent its users looking elsewhere. Mitti is free to ten users but charges $24 for every seat once a team passes that size, so thirty people is roughly $720 a month rather than nothing.

Is there a free LMS for hospitality?

Yes, though the options narrowed. Connecteam is free for up to ten users with full feature access including training, the strongest free offer for a small venue. Mitti is also free to ten. TalentLMS is free forever for five users and ten courses. Everything else offers a trial at best, and five platforms here require a sales call before quoting.

Does high hospitality turnover change which platform to buy?

It changes what to weight. With hospitality carrying the highest quit rate of any US industry, a 30-person venue onboards roughly twice a month, so assignment speed and sign-in friction matter far more than authoring depth. It also makes recorded content unusually valuable, and makes turnover cost a live argument for spending the afternoon to record it properly.

Do I need a hospitality LMS or will an HR platform do?

Check what you have to deliver. If training is onboarding, house policy, service standards, and material you record yourself, an HR platform that assigns and tracks completion covers it without a second system. A dedicated platform earns its cost for packaged food safety courses, scored records, or franchisor-required evidence. Multi-property operations cross that line sooner than a single venue.

Make HR the easy part of running your business

Onboarding, e-signatures, training and core HR in one place. Up and running in 5 minutes.

  • 7-day free trial
  • No credit card required
  • Cancel anytime
4.7 on G2300+ companies trust FirstHR