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E-Learning Examples: 10 Formats and 6 Full Scripts

Ten e-learning formats with a real example of each, six complete module scripts you can copy, and where to study free government courses.

Nick Anisimov

Nick Anisimov

FirstHR Founder

Training
27 min

E-Learning Examples

Ten formats with a real module named for each, six complete examples written out screen by screen rather than left as blanks, the free government courses worth studying, and the two details every published example leaves out

My first e-learning course was our employee handbook pasted across 22 slides with a next button on each one. It had a completion bar, it lived in a browser, and by every definition in the industry it was e-learning. Nobody learned anything from it, and I could not have told you what a single person who finished it was supposed to be able to do afterward.

The problem was that every example I had studied first was a screenshot. A polished course selection screen from a company with an instructional design team, a badge wall, a beautifully illustrated character pointing at a chart. None of them showed me the thing I actually needed, which was the words on the screens.

So this article is the other kind of example. Ten formats, each with a real module named rather than described in the abstract, and then six complete examples written out screen by screen, script and all: a branching scenario, a screencast lesson, a gamified series, a five-day microlearning run, an interactive compliance module, and a practice task with its rubric. I build the training modules and completion records inside FirstHR, so I spend most of my week looking at what small employers actually assign, and almost none of it looks like the screenshots.

TL;DR
E-learning examples are only useful when you can see the screens. The formats worth copying are screencasts, branching scenarios, gamified series, microlearning runs, narrated compliance courses, and scored practice tasks. Each needs one objective, a decision, a check, and a record. Federal agencies publish free finished courses worth studying.

What Separates a Good E-Learning Example From a Bad One

A good e-learning example has four parts: one objective written as something the learner can do, a decision the learner has to make, a check tied to that objective, and a record that survives the year. Format is the last decision, not the first.

Definition
E-learning module
A single self-contained unit of training delivered in a browser, built around one thing the learner should be able to do afterward, and completed on the learner’s own schedule rather than in a scheduled session. A module is the smallest thing you assign. A course is a sequence of them with an order and a completion rule. The words are used loosely in the market, and the practical distinction is that a module has one objective and a course has a map.
One objective, written as a verbAfter this module, the learner can do XEvery example worth copying can finish that sentence without the word and. Understand the return policy is not an objective, because nothing observable follows from it. Decide whether an item is a return or a warranty claim works, because you can watch someone do that or fail at it.
A decision the learner makesSomething happens because of what they choseThe difference between a course and a video is whether the learner acts. A decision can be a scenario choice, a practice submission, or a single question that gates the next screen. It does not have to be a branching simulation built in an authoring tool.
A check tied to the objectiveEvidence, not a completion barThe check tests application rather than recall. A question that asks for the definition of a policy proves the learner read a screen. A question that puts them in front of a customer at closing time proves they can use it, which is the thing you actually needed.
A record that survives the yearWho, what, when, and what scoreName, module version, completion date, and result. This is the part that separates training you can defend in an audit from training you remember doing, and it is the part that free tools tend to drop first.
Four parts. A module missing the third and fourth is a video with a progress bar attached to it.

The reason this test matters is that most published examples fail it quietly. A gallery of screenshots shows you the interface and hides the objective, the decision, and the record, which are the three things you have to build yourself and the three things nobody can sell you.

What worked for me
I ran an experiment on the handbook slides before I threw them out. I asked four people who had completed the course, with a green checkmark next to their names, to tell me what our expense approval limit was. Two guessed, one said it was in the handbook somewhere, and one got it right because she had submitted an expense the week before. The completion data said 100 percent. What it was measuring was whether people had clicked next 22 times.

Ten E-Learning Formats and a Real Example of Each

Ten formats cover almost everything a small employer will ever build, and the build times below are realistic for one non-specialist with the tools already on their laptop. The example column names a specific module rather than describing a category.

FormatA real module in that formatLengthBuild time
Screencast walkthroughProcessing a refund, recorded on the real terminal during a real transaction4 min45 min
Talking-head videoWhy we call every customer back within 24 hours, filmed by the owner on a phone3 min30 min
Branching scenarioThe 6:55 return: two decisions, three consequence screens, and a debrief7 min3 hours
Gamified seriesProduct knowledge ladder: 6 modules, 60 points, three tiers, one badge30 min total4 hours
Microlearning runAllergen week: one 3-minute lesson a day for five days15 min total2 hours
Scenario quizTen cash-handling situations, with feedback written for every wrong answer8 min1 hour
Digital job aidThe closing checklist, opened at the terminal at 9 p.m. rather than read in week 12 min20 min
Practice task with rubricWrite the reply to a real customer email, scored against four criteria20 min40 min plus review
Narrated slide courseSupervisor harassment prevention: 6 parts, scenario checks throughout2 hoursBuy it or budget days
Recorded live sessionThe monthly product update, recorded once and assigned to whoever missed it30 min30 min

Two patterns run through that table. The cheapest formats are the ones recorded from work that was happening anyway, and the expensive ones are the ones that require somebody to invent a situation. That is the whole cost structure of building your own online employee training, and it explains why the first course most businesses finish is a screencast.

The second pattern is device. Seven of the ten work on a phone held at a counter, and the three that do not are the ones needing a keyboard or a scheduled block: the practice task, the narrated slide course, and the recorded live session. If your team is on a floor, in a van, or behind a line, that is not a detail to fix later.

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Six Complete E-Learning Examples

Each of these is a finished example rather than a template with blanks in it. The businesses are composites and the products are invented. The screen order, the wording, the scoring, and the records are the parts worth copying.

Example 1: A Branching Scenario

This one teaches judgment under time pressure, which is the only thing branching is worth building for. Notice that the wrong answers do not end the module. They show the consequence and send the learner back to the same decision, which is the mechanic that makes a scenario feel like practice rather than a test.

Example 1: Branching scenario, retail returns
BRANCHING SCENARIO: THE 6:55 RETURN

Course: Customer Situations, module 4 of 6
Format: branching scenario Length: 7 minutes Device: phone
SCREEN 1, THE SETUP

It is 6:55 on a Friday and the store closes at 7:00. A customer
walks in with a coffee grinder, no box, and no receipt, holding up
a card statement on her phone that shows the purchase 11 weeks
ago. Our posted return window is 60 days. She is not angry yet.
What do you say first?
A. I am sorry, that is outside our 60-day return window.
B. Tell me what it is doing.
C. Let me get the manager.
SCREEN 2A, IF THEY CHOSE A

She answers: so you sell something that stops working after a few
weeks, and that is my problem? You are now negotiating a policy
with four minutes left on the clock.
Why this fails: the return window answers a question she did not
ask. Nobody knows yet whether this is a return, a warranty claim,
or a two-minute fix.
Return to the decision.
SCREEN 2B, IF THEY CHOSE B

She says the burrs jam about 10 seconds in. That is the symptom we
see when the grind setting sits below 4 with oily beans, which is a
90-second fix at the counter. If it is not that, the chipped-burr
failure is covered by the manufacturer for 12 months.
You have moved a policy conversation into a product conversation,
and that is the only move that makes 6:55 survivable.
Continue to decision 2.
SCREEN 2C, IF THEY CHOSE C

The manager is counting the drawer. She comes out, asks exactly the
question in option B, and gets the answer you could have had two
minutes earlier. Escalating is not wrong here. It is early, and the
customer pays for it in waiting.
Return to the decision.
DECISION 2, AFTER SCREEN 2B

The setting is not the problem. Two burrs are chipped, which is a
defect rather than wear, and the unit is 11 weeks old against a
12-month warranty. What do you do?
A. Refund to the original card and file the warranty claim on Monday.
B. Give her the manufacturer’s support number.
C. Swap it for the same model off the shelf and file the claim
yourself, using the serial number from the new box.
CORRECT ANSWER: C

A same-model swap closes the visit, keeps the sale in the store, and
moves the paperwork from her to us. A refund past the posted window
creates a precedent the next employee has to defend without you in
the room. A support number sends a customer back out the door
holding a broken product, which is the one outcome that costs us
twice.
DEBRIEF SCREEN

Three rules this scenario teaches:
Diagnose before you quote policy. The return window is not an
answer to it broke.
A warranty defect and a return are different transactions with
different paperwork and different money.
Escalate once you have the facts, not instead of getting them.
KNOWLEDGE CHECK, ONE QUESTION

A customer returns an item 90 days after purchase with a
manufacturing defect and a card statement instead of a receipt. The
correct first step is:
[ ] Explain the 60-day return window
[X] Ask what the item is doing
[ ] Refer the customer to the manufacturer
COMPLETION AND RECORD

Marked complete when the learner reaches the debrief screen and
answers the knowledge check. Assigned to: sales floor, week 2.
Reassigned every 12 months and after any change to the return
policy. Recorded: name, module version, date, and answer chosen.

The design decision that does the most work here is that both wrong options are reasonable. Quoting the policy and fetching the manager are things a careful employee would genuinely do, and a scenario whose wrong answers are obviously wrong teaches nothing except how to spot the trick.

Example 2: A Screencast Lesson

This is the format to build first, because the content already exists and you are only recording it. The shot list and burned-in text below are what turn a screen recording into a lesson someone can follow at 1.5 speed six months later.

Example 2: Screencast lesson, processing a refund
SCREENCAST LESSON: PROCESSING A REFUND

Course: Register Basics, module 3 of 5
Format: screen recording with narration Length: 4 minutes
Recorded on: the real terminal, during a real refund, one take
SHOT LIST

Shot 1 (0:00 to 0:20). Register home screen. No slide, no title
card, no music. Start on the thing they will be looking at.
Shot 2 (0:20 to 1:10). The refund path: Sales, Find Sale, card
last four, Refund.
Shot 3 (1:10 to 2:20). The two fields people get wrong: reason
code and restocking flag.
Shot 4 (2:20 to 3:20). The receipt, the customer copy, and where
the signed copy goes.
Shot 5 (3:20 to 4:00). What to do when the original card is
closed or the sale is not in the system.
NARRATION SCRIPT

(0:00) This is a refund on the terminal you use, recorded on a real
transaction, so what you see here is what you will see on Saturday.
(0:20) Start at Sales, then Find Sale. You almost never need the
receipt. Last four digits of the card and an approximate date will
find it, and that is the path to use when a customer arrives
without paperwork.
(1:10) Two fields decide whether this refund reconciles at close.
Reason code: Defective, Changed Mind, or Wrong Item. Pick the true
one, because Defective is what triggers the warranty claim on our
side. Restocking flag: on for anything going back on the shelf, off
for anything going to the returns bin. If you flag a broken item as
restock, it will be sold again, and somebody will be standing here
having this conversation twice.
(2:20) Two receipts print. The customer copy goes with her. The
store copy gets the signature and goes in the drawer under the till,
not in the trash, not in your apron.
(3:20) If the card is closed, the system will refuse the refund.
That is store credit, and the manager code is required. If the sale
is not in the system at all, stop and get a manager. Do not process
it as a no-receipt return to save time, because that is the entry
that shows up in the count on Monday.
ON-SCREEN TEXT (BURNED IN)

0:25 Sales > Find Sale
1:15 Reason code decides the warranty claim
1:50 Restock OFF for anything broken
2:45 Store copy needs a signature
3:30 Closed card = store credit + manager code
KNOWLEDGE CHECK, TWO QUESTIONS

1. A customer returns a defective blender. The restocking flag
should be: [ ] On [X] Off
2. The sale does not appear when you search the card. You should:
[ ] Process a no-receipt return [X] Get a manager
COMPLETION AND RECORD

Marked complete at 100 percent playback plus both questions correct.
Assigned to: anyone with register access, before their first solo
shift. Re-recorded whenever the terminal software updates.

One take, on the real terminal, during a real transaction. A rehearsed recording on a demo account produces a video where the fields are empty and the edge cases never appear, and the edge cases are the entire reason anyone opens the module.

Example 3: A Gamified Series

Gamification fails when the points are decorative, so this example spells out the scoring rules and what the top tier is actually worth before it names a single badge.

Example 3: Gamified series, the product knowledge ladder
GAMIFIED SERIES: THE PRODUCT KNOWLEDGE LADDER

Course: Product Knowledge, 6 modules
Format: scored modules with tiers and one badge
Length: 5 minutes per module, 30 minutes total
Runs: 6 weeks, one module released each Monday
THE POINTS SPEC

Each module ends in a 5-question check. Each correct answer is
worth 2 points, so a module is worth 10 and the series is worth 60.
A retake is allowed once and caps at 8 points for that module.
Retakes are unlimited after that but score zero, because the point
is to keep the door open, not to inflate the ladder.
3 bonus points for finishing a module in the week it opens. This
is the only deadline pressure in the design, and it is worth less
than getting the answers right.
Maximum score: 78.
THE TIERS

Bronze at 40 points. You can answer a customer question without
reaching for a manager.
Silver at 55 points. You can compare two products in our range and
explain who each one is for.
Gold at 68 points. You can train somebody else, and you are on the
list we call when a supplier question comes in.
Tiers are visible on the employee’s own profile. There is no public
leaderboard, and that is deliberate: a leaderboard on a six-person
team ranks people who already know who is fastest, and the person in
last place stops competing in week two.
WHAT THE BADGE IS ACTUALLY WORTH

Gold carries something real or it carries nothing. In our case it
was first pick of the supplier training days and a line in the
quarterly review. Both cost nothing. A badge attached to no
consequence teaches employees that the whole system is decorative.
MODULE RELEASE PLAN

Week 1: the four product families and who buys each one
Week 2: the three questions customers ask most, with answers
Week 3: warranty terms, in plain language
Week 4: the two products people confuse, side by side
Week 5: accessories that genuinely belong with each family
Week 6: the mixed check, drawn from weeks 1 through 5
COMPLETION AND RECORD

Recorded per employee: points per module, retakes used, tier
reached, and date. Reset annually when the product range changes.
Anyone hired mid-series starts at week 1 on their own clock rather
than joining in progress.

The deliberate omission is the leaderboard. On a small team it ranks people who already know who is fastest, and the person at the bottom disengages in the second week. The mechanics that survive at this size are progress against your own last score and a tier that unlocks something real, both of which are covered further in gamification in training.

Example 4: A Microlearning Run

Five short lessons on five consecutive days beat one long lesson on the same subject, because the content lands five separate times immediately before the shift where it gets used.

Example 4: Microlearning run, allergen week
MICROLEARNING SERIES: ALLERGEN WEEK

Course: Food Safety, 5 daily lessons
Format: one lesson per day, delivered to a phone before shift
Length: 3 minutes each, 15 minutes total
THE WEEK

Monday: the nine major allergens, and where each one hides on our
menu
Tuesday: the exact words to use when a guest asks
Wednesday: cross contact, which is not the same thing as cleaning
Thursday: what to do when you are not sure
Friday: the mixed check, five questions drawn from the week
MONDAY LESSON, IN FULL

Screen 1, 30 seconds. Federal labeling law names nine major food
allergens, and sesame is the one most people still miss. Read them
once: milk, eggs, fish, crustacean shellfish, tree nuts, peanuts,
wheat, soybeans, and sesame.
Screen 2, 60 seconds. Now the part that matters here. On our menu,
sesame is in the burger bun and in the house dressing. Soy is in the
teriyaki glaze and in the fryer oil. Milk is in the bread, which
surprises people every single time. Anything battered has wheat.
Anything creamy has milk unless the ticket says otherwise.
Screen 3, 45 seconds. The one that gets missed: our house dressing
goes on the side salad by default, and the side salad goes with
seven entrees. A guest who says no sesame and orders any of those
seven has to be asked about the salad.
Screen 4, 45 seconds. One question, answered before the lesson closes.
A guest orders the grilled chicken entree and says she is allergic
to sesame. What do you check?
[ ] Only the chicken preparation
[X] The chicken, the bun if any, and the side salad dressing
[ ] Nothing, because the chicken is plain
Feedback for the wrong answers: the allergen is almost never in the
protein. It is in the thing nobody ordered on purpose.
WHY THIS IS FIVE LESSONS AND NOT ONE

A single 15-minute allergen course gets completed once and recalled
badly. Five 3-minute lessons on five consecutive days put the same
content in front of someone five separate times, right before the
shift where they will use it. That spacing is the whole mechanism.
COMPLETION AND RECORD

Each lesson records name, date, and answer. Friday’s mixed check is
the one that goes in the file, at a passing standard of 4 of 5.
Anyone below that repeats the week. Re-run at every menu change and
at least once a year.

The Monday lesson is written out in full because the specificity is the point. Nine allergens is generic knowledge available anywhere. Sesame is in our bun and our house dressing, and the house dressing goes with seven entrees, is the sentence that changes what someone does at the table.

Example 5: An Interactive Compliance Module

Compliance is where the design stops being a matter of taste, because a statute or a regulation sets the length, the interactivity, and the records. This example is built against a real specification rather than a preference.

Example 5: Interactive compliance module, supervisor harassment prevention
INTERACTIVE COMPLIANCE MODULE: SUPERVISOR HARASSMENT PREVENTION

Format: narrated screens with scenario checks
Length: 2 hours of seat time, in 6 parts
Note: this is the example with real legal specifications attached,
so the design here is set by the requirement rather than by taste.
SCREEN MAP

Part 1 (15 min): what the law covers, and who is protected
Part 2 (20 min): conduct that crosses the line, with three worked
scenarios
Part 3 (20 min): abusive conduct that is not harassment, and why it
still ends up on your desk
Part 4 (25 min): what a supervisor must do in the first hour after
a complaint
Part 5 (25 min): retaliation, which is where small employers most
often lose
Part 6 (15 min): our own reporting route, named people included
INTERACTION SPEC

A scenario question every 10 minutes, minimum. Each one is drawn
from a situation that could happen in a business our size.
Feedback per answer choice, explaining why the wrong ones are
wrong rather than only marking them wrong.
A visible link on every screen to contact a trainer with a
question.
Questions answered within two business days, in writing.
SAMPLE SCENARIO FROM PART 4

An employee tells you, in the parking lot, that a coworker keeps
commenting on her appearance and she does not want it to be a big
deal. What do you do first?
A. Respect her wish and keep it between the two of you.
B. Tell her to put it in writing before you can act.
C. Thank her, tell her plainly that you are required to report this,
and say what happens next.
CORRECT: C. Once a supervisor knows, the company knows. A promise of
confidentiality you cannot keep is the thing that turns a
resolvable complaint into a claim, and requiring a written report
first is a delay you will have to explain later.
RECORDS THIS MODULE PRODUCES

Employee name, training date, module version, and time spent
Scenario answers and final check result
Written questions asked and the written responses given
The retention rule that applies to those questions and responses
DEADLINES AND REPEAT

Assigned within the window your state sets for new supervisors, and
repeated on the cycle your state sets. Reassigned early whenever the
reporting route or the named contact changes, because a course that
sends people to somebody who left is worse than no course.

The scenario in part 4 is the one I would keep if I could keep only one screen. Supervisors rarely get the polished complaint the training slides describe. They get a sentence in a parking lot with a request to keep it quiet attached, and the correct response is the one that nobody finds comfortable.

Example 6: A Practice Task With a Rubric

Some skills have no multiple-choice version. When the thing you need is a piece of writing, a phone call, or a demonstration, the module is a submission and the assessment is a rubric the learner sees before they start.

Example 6: Practice task with rubric, the refund email
PRACTICE TASK WITH RUBRIC: THE REFUND EMAIL

Course: Customer Situations, module 6 of 6
Format: submission plus rubric Length: 20 minutes of learner time,
10 minutes of review time
THE BRIEF GIVEN TO THE LEARNER

Below is a real customer email, with the name changed. Write the
reply you would actually send. Do not write what you think we want
to hear. You have 20 minutes, and you can look at anything you like
while you write it.
Customer email: I ordered on the 3rd, it arrived on the 14th, and
the color is not what was on the site. I have already spent 40
minutes on this. I would like to return it but honestly I would
rather you just told me the truth about the delivery time before I
ordered.
THE RUBRIC, SHOWN TO THE LEARNER BEFORE THEY START

1. Answers the actual question first (0 to 3)
3 = the return is confirmed in the first two sentences
1 = the return is confirmed after an apology paragraph
0 = the reply does not say whether she can return it
2. Owns the specific failure (0 to 3)
3 = names the 11-day delivery and the color difference plainly
1 = a general apology for the experience
0 = explains why it was not our fault
3. Says what happens next, with a date (0 to 2)
2 = a named next step and a date or a number of days
0 = we will be in touch
4. Sounds like a person (0 to 2)
2 = no template phrases, contractions allowed, signed by a name
0 = we value your business as a valued customer
Passing standard: 8 of 10, with at least 3 on criterion 1.
WHY A RUBRIC AND NOT A QUIZ

There is no multiple-choice version of this skill. A quiz can prove
someone knows the return policy. Only a submission proves they can
tell a frustrated customer about it in a way that keeps her. The
rubric is what makes the review fast enough to be sustainable: ten
minutes, four numbers, and one sentence of feedback.
REVIEWER NOTES FIELD

Strongest line in the reply:
Line to cut:
One thing to do differently next time:
COMPLETION AND RECORD

Recorded: submission text, four rubric scores, reviewer name, and
date. A resubmission is allowed once. Assigned in week 3 to anyone
who answers customer email, and repeated for anyone who moves into
the role later.

Showing the rubric first feels like giving away the answers, and it is not. A rubric is a description of what good looks like, and hiding it only guarantees that the first submission misses the target for reasons the learner could not have known.

Download all six e-learning examples
The branching scenario, screencast script, gamified series, microlearning run, compliance module, and practice rubric, all as DOCX files in one download.

What a Full Course Looks Like, by Topic

A course is a sequence of modules with a completion rule, and the shape changes a lot by subject. These six are full courses rather than the single modules above, with the seat time, the assessment, and the record named for each.

Course topicModulesTotal seat timeHow it is checkedWhat gets recorded
New hire orientation745 minOne check per module plus a policy acknowledgmentCompletion date and signed acknowledgment
Food safety and allergens515 minA one-question check daily, then a 5-question Friday testPer-employee log, passing standard 4 of 5
Supervisor harassment prevention62 hoursScenario questions throughout, no final examDate, module version, and written questions with their responses
Product knowledge630 min5 scored questions per module, tiers at 40, 55, and 68 pointsPoints, retakes used, and tier reached
Equipment and lockout425 minWritten check plus a supervised demonstrationTrainer sign-off with date and equipment listed
Customer situations650 minBranching scenario results plus one scored submissionRubric scores, reviewer name, and submission text

Two of those six are checked by a human rather than by the system, and that is not a failure of the software. A lockout demonstration and a written customer reply are the two places where a passing score in a browser would be meaningless, so the module produces a sign-off sheet instead. A training matrix is where those sign-offs stop living in somebody's inbox.

Seat time is also the number people inflate. A 45-minute orientation split across seven short modules gets finished in the first week. The same content sold as a three-hour session gets deferred, then rescheduled, then completed at double speed on the last day of the month with the tab in the background.

The Same Module, Written Badly and Written Well

Most bad e-learning is not badly produced. It is badly aimed. Here is one module on a single subject, cash handling, written both ways, with the change stated for each line.

ElementThe version most businesses buildThe version worth buildingWhat changed
ObjectiveUnderstand our cash handling policyCount a drawer at close and correctly report a variance over $5An observable action replaced a state of mind
Opening screenA title slide with the course name and the company logoA photo of a drawer that is $18 short, and the question of what you do nowThe learner has a problem before they have a policy
Body11 slides restating the policy document in a smaller fontThree screens: the count sequence, the two mistakes that cause most variances, and the escalation ruleContent organized by what goes wrong rather than by the policy structure
InteractionNone, or a next button described as self-pacedTwo scenario questions with feedback written for each wrong optionThe learner decides something and finds out what follows
AssessmentFive recall questions on policy wordingOne scenario: you are $18 short at 9:40 p.m. and the manager has leftThe check now tests the situation the training exists for
Length35 minutes, because the policy is long6 minutes, because the objective is one thingLength set by the objective rather than by the source document
RecordA completion checkmarkName, version, date, scenario answer, and pass or failEvidence rather than attendance

The most valuable row is the first one. Almost every weak module in a small business can be traced back to an objective that started with the word understand, because an objective nobody can observe produces a course nobody can assess and a record nobody can use.

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Free Finished Courses Worth Studying

Federal and state agencies publish complete e-learning courses you can take for free, and they are the best examples available to a small employer because you get the finished product rather than a screenshot of it. Take two or three for the structure rather than the subject.

The FEMA Independent Study Program is the catalog to start with. Its self-paced courses are open to the general public as well as to people with emergency management responsibilities, they are offered free of charge, they issue downloadable completion certificates, and they are awarded continuing education units in accordance with standards established by the International Association of Continuing Education and Training. What is worth studying there is pacing: how a mandated course breaks a long subject into units, and where it places its checks.

OSHA publishes eTools, which are interactive web-based training tools on safety and health topics. Several are built as expert systems that ask you questions about your own site and return specific guidance, which is the closest thing on the free web to a branching scenario built for employers. The lockout-tagout and respiratory protection eTools are the two I would look at first if you are building anything for employee safety training.

For a course with a legal specification attached, the California Civil Rights Department publishes free online harassment prevention training for both supervisory and nonsupervisory employees, available in six languages with closed captioning and image alt text. Taking the supervisory version is the fastest way to see how a two-hour mandated course paces its scenario questions, and the accessibility features are a reasonable floor to copy even where no rule requires them of you.

Take One Course as a Learner Before You Build Anything
Ninety minutes inside a finished government course will teach you more about pacing, screen density, and where checks belong than any article about instructional design, this one included. Take notes on the moments you got bored, the screens you skimmed, and the questions you answered without reading the stem. Those three lists are a design brief for your own first module, written from the only seat that matters.

Two Details Every Published Example Leaves Out

Two things decide whether an e-learning example is legal to run, and neither appears in the galleries: whether the time is paid, and whether the interactivity meets a standard someone else wrote.

The pay question comes first because it applies to everyone. Under federal wage and hour rules, attendance at lectures, meetings, and training programs is not counted as working time only when four conditions are all met: attendance is outside regular working hours, attendance is in fact voluntary, the course is not directly related to the employee's job, and the employee performs no productive work during it (29 CFR 785.27). Assigned, job-related e-learning fails at least two of those, which makes it hours worked no matter how self-paced the platform calls it.

Self-Paced Is Not the Same as Unpaid
The word self-paced describes when the learner opens the module, not whether the clock is running. If you assign a job-related course to a nonexempt employee, the minutes are compensable whether they are spent at the counter at 2 p.m. or on a couch at 9 p.m. The practical fix is to say so in the assignment: give a window during paid hours, and tell people plainly to log the time if they complete it outside one. The alternative is finding out about the hours later, from someone else.

The interactivity question is narrower and more instructive. California regulations define e-learning training for harassment prevention as individualized, interactive, computer-based training created by a trainer and an instructional designer, and require it to provide a link or directions for contacting a trainer who answers questions within a reasonable time and no more than two business days, with those written questions and responses kept for two years after the response (2 CCR 11024). Whether or not that rule reaches you, it is the clearest published definition of what separates interactive e-learning from a video, and it is a sound floor for any module you intend to rely on.

The other half of that specification is the schedule. In California, employers with five or more employees owe one hour of harassment prevention training to nonsupervisory employees and two hours to supervisory employees every two years, and the state publishes courses that satisfy it at no cost. Requirements differ by state, so confirm the ones that apply to you before you build or buy anything, and treat this as general information rather than legal advice.

Which Example to Copy First

Copy the screencast first, every time. It has the shortest path from nothing to a finished module, the content already exists inside a task somebody performs anyway, and it produces a usable record on day one.

After that the order is set by what is breaking. If the same question keeps arriving in your inbox, build the job aid. If a mistake keeps happening under pressure, build the branching scenario, because judgment is the only thing worth three hours of authoring. If knowledge is fading between refreshers, build the microlearning run. If a state or federal requirement is unmet, buy or take the mandated course rather than writing one, since the specification is the product.

What I would not do first is buy an off-the-shelf library. Generic content is at its weakest exactly where a small business is different, and the first time a course describes a process you do not follow, employees stop believing the rest of it.

Whatever you build first, decide where completion is recorded before you record a single screen. In our own FirstHR setup the module sits in the same place as the new hire's tasks, documents, and signatures, so a training record is part of the employee file rather than a spreadsheet somebody maintains until they leave.

Where These Go Wrong

Six failures account for most of the e-learning I see abandoned inside small companies.

Starting with the format is first. The question is never whether to make a video. It is what this person should be able to do afterward, and the format falls out of that answer within about a minute.

Writing an objective around understanding is second. Nothing observable follows from it, so the assessment turns into recall questions about wording and the record turns into a checkmark that proves nothing.

Building the expensive format first is third. A branching scenario is a genuinely good tool and it is the wrong place to spend your first three hours, because the screencast you did not record would have solved a problem this week.

Designing for a desk when the team is not at one is fourth. If the work happens at a counter, on a floor, or in a van, a module that needs a wide screen and a quiet half hour will be marked complete without being opened.

Letting the content go stale is fifth. A course describing a terminal you replaced or naming a manager who left does more damage than no course, because it tells every learner that the training is decoration. Version the module and give it a review date, the same way you would with a learning path.

And measuring completion instead of capability is last. A completion rate tells you people clicked. Whether anyone can do the thing afterward is a separate question, answered by the check inside the module and by watching the work, which is where the evaluation levels in the Kirkpatrick model earn their keep.

Key Takeaways
A usable e-learning example shows the screens, not the interface, and every good one has one objective, a decision the learner makes, a check tied to that objective, and a record that outlives the person who set it up.
Ten formats cover almost everything a small employer will build, and the cheap ones are recorded from work that was happening anyway while the expensive ones require somebody to invent a situation.
Build the screencast first, the job aid when the same question keeps arriving, and the branching scenario only for judgment calls under pressure that repeat.
In a branching scenario the wrong options have to be plausible, and choosing one should show a consequence and return the learner to the same decision rather than ending the module.
Assigned, job-related e-learning is almost always paid time, because the federal exception applies only when attendance is outside working hours, voluntary, unrelated to the job, and free of productive work.
Federal and state agencies publish complete free courses, including the FEMA Independent Study catalog, OSHA eTools, and California harassment prevention training, and taking one as a learner is the fastest design lesson available.

Frequently Asked Questions

What are examples of e-learning?

Common workplace examples include a 4-minute screen recording showing how to process a refund on the actual terminal, a branching scenario where the learner picks a response to a difficult customer and sees what follows from each choice, a scored series of product knowledge modules with tiers attached to something real, a five-day allergen series delivered to a phone before each shift, a narrated compliance course with a scenario question every 10 minutes, and a practice task where the learner writes a real customer reply and is scored against a rubric. The format matters less than the structure underneath it: one objective, a decision the learner makes, a check tied to that objective, and a record that outlives the person who set it up.

What is an example of a good e-learning module?

A good module has a one-sentence objective naming something the learner can do afterward, and it does not need the word and to finish that sentence. The 6:55 return scenario in this article is a working example: it puts an employee in front of a real closing-time decision, gives three plausible options, shows the consequence of each rather than marking two of them wrong, and ends in a debrief with three rules and a single check question. It runs seven minutes, it works on a phone, and it produces a record with a name, a date, and the answer chosen. Everything in it comes from a situation that actually happens in the business, which is the part no purchased library can supply.

What is a branching scenario in e-learning?

A branching scenario is a module where the learner makes a choice and the next screen changes because of it. Rather than reading a policy and answering a question about it, the learner is placed in a situation, given two or three realistic options, and shown the consequence of the one they picked. Wrong paths return them to the decision rather than ending the module. Branching scenarios are the most expensive format in this article to build, usually a few hours for a good one, and they earn that time only on high-stakes situations that repeat: safety calls, escalation, refunds at closing time, or a first report of harassment.

What is an example of gamified e-learning?

The product knowledge ladder in this article is one: six weekly modules, five questions each, two points per correct answer for a series total of 60, three bonus points for finishing a module in the week it opens, and three tiers at 40, 55, and 68 points. The design decisions matter more than the points. Retakes are allowed but capped, so the door stays open without inflating scores. There is no public leaderboard, because on a small team a leaderboard ranks people who already know where they stand, and the person in last place stops trying by week two. The top tier carries something real, in that case first pick of supplier training days.

Where can I find free e-learning examples to look at?

Government agencies publish finished courses you can take for free and study as design examples. The FEMA Independent Study Program offers self-paced online courses free of charge to the general public, with downloadable completion certificates and continuing education units awarded under recognized standards. OSHA publishes eTools, which are interactive web-based training tools on safety topics, several of which are built as expert systems that ask questions and return guidance. The California Civil Rights Department publishes free online harassment prevention courses in six languages, with closed captioning and image alt text. All three are worth taking for the structure rather than the subject: they show how a mandated course paces itself, where it puts its checks, and what it records.

Do employees have to be paid for time spent on e-learning?

Usually yes. Under federal wage and hour rules, attendance at lectures, meetings, and training programs does not count as working time only when all four of the following are true: attendance is outside regular working hours, attendance is in fact voluntary, the course is not directly related to the employee’s job, and the employee performs no productive work during it. Self-paced e-learning assigned by an employer on a job-related topic fails at least two of those tests, which makes it compensable time even when the learner completes it on a couch at 9 p.m. Set the expectation with the assignment, because the alternative is discovering the hours later.

What makes e-learning interactive rather than just a video?

Interactivity means the learner does something and the module responds to it. That can be a scenario choice with feedback per option, a knowledge check that gates the next section, a practice submission scored against a rubric, or a question the learner can send to a real person. California regulations are unusually specific on this point for harassment prevention training, describing e-learning as individualized, interactive, computer-based training built by a trainer and an instructional designer, and requiring a link or directions for contacting a trainer who answers questions within two business days. That is a useful design floor even where the rule itself does not apply to you.

How long should an e-learning module be?

Three to seven minutes for a single-objective module, and longer only when a legal requirement sets the clock. The practical test is whether it can be completed in a natural break in the working day. If the learner needs to book a room and set aside an hour, the content has stopped being a module and become a course, which is a different thing to build and a different thing to schedule. The examples in this article run from two minutes for a digital job aid to two hours for a supervisor compliance course, and the long one is long because a state statute says so rather than because the topic needs it.

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